Able Appliance Repair

had to order part, but everything was smooth and worked fine

We keep Able's business card handy for anything that goes wrong with our appliances. They fixed our dryer about a year ago and we were very happy with the result, the response time, the cost, etc. Last week our washer started making a disturbing noise. We called and set up a service call. The service guy called us before coming out and talked through the problem with us thoroughly and the anticipated cost of repairs. The result was we decided to just run the washer until it dies and then replace it. We really appreciated the honesty, expertise and advice which saved us a service call.

Very well. I have used this company for many different services (washing machine repair, AC and heater repair, etc.) They come out for a set fee that they state up front. They clean up well after they are done. I highly recommend this company to others.

My daughters washing machine was making a racket during the spin cycle. She called me and asked for my advice regarding who to call for repair. I looked on Angie's list and found able appliance repair. I gave her the number she called and discussed the problem with a technician over the phone. The technician told her that he recognized the problem and could order parts without making a call to diagnose the problem. The technician told her that he would then come to the house to fix the problem on Friday. On Friday, my daughter waited all day without receiving a call. She called the appliance repair company and they had no record of her initial call. After making several other calls and discussing the problem. She was put in touch with the technician that she had initially talked with. He then advised her that he was not able to fix the washing machine because he couldn't get the parts he then advised her to call another company for repairs. Able dropped the ball big time.

The service guy arrive on time, and as scheduled. He called from his previous location to let us know what time he would be arriving at our place. He was very professional, and - unfortunately - delivered us the bad news: the repair was going to cost as much as a new washer. He recommended we just get a new one. He could order the part, but he told us it was better to go with something newer (ours was 7 years old). He also gave us tips on which brands were performers (based on his calls), and what features to look for in the new machine. Was only charged for the service call ($10), as advertised.

Service man was on time; friendly and consulted to solving issue with our dishwasher. he had to go get parts two times and stayed the course.

he didnt even check the refrigerator my husband had pull out and ready for them he just said it was the compress said it would 800.00 for new we told no thank he left

It went very well. Alan seems very knowledgeable and was quick with his repairs. He showed up when he said he would and was able to fix the washer and was finished within 30 minutes. I will definitely use Able Appliances in the future.

Checked it out, ordered part came back and replaced part when received.

Dryer wasn't heating at all. Called and they came out the same day. Had to obtain part, but came back next day and repaired unit quickly and efficiently. Great customer service, friendly, prompt and knowledgeable. Would definitely use again!

It went smoothly and professionally. My major "like" was that Jim did not at any time try to sell me additional, uneeded things ... particularly, expensive equipment warranties (that Sears tried to do when I initially called them ... amazing how my old dishwasher just happened to qualify for a new extended warranty --- to the tune of about $280 --- and when I said no, they just "happened to notice" that a microwave oven we had bought years ago (and which is now broken and awaiting the junk pile) qualified for a similar warranty. Funny how they were going to service me that afternoon, but somehow, the service time turned out to be wrong after I refused the marketing schemes. Jim also was able to install the devices without pulling the dishwasher out of the cabinet in which it was housed (an extra benefit which avoided the possibility of scratching our wood floor). Although it appeared akward for him, he did it efficiently and spent at least 5 to ten minutes being sure there were no leaks ( in other words, it was not a short cut to help him finishe quicker). My experience is that I can trust Able Applianmce to provide very quick service, very minor delays, and honest work with no additional marketing schemes (IJim did amnswer questions and make suggestions (which I noted above). We would recommend Able Appliance to anyone looking for a good, reliable, honest, and efficient repair service company that comes out and does what needs to be done (without trying to sell you additional parts or services you don't want -- unless you specifically request them).

See above for the story. As of 02/12/13 the refrigerator still isn't repaired. We are "limping along" with it and using our basement refrigerator as much as possible.

Good. Fast response, had the parts, reasonable price, knowledgable and friendly.

Excellent experience with Jeremy. The problem was actually "OPERATOR ERROR". I was overfilling my bleach reservoir causing the bleach to siphon and run into the tub ruining towels and sheets. Jeremy went over the mechanics of the bleach dispenser and solved my problem. i was only charged a "service charge" $9.95......I was amazed. My machine is working like it should with a review from Jeremy. PS: I did not get off work until 4:30pm and they were happy to come after 5pm. Thanks so much a refreshing and wonderful experience. Thank You Able Appliance Repair and Jeremy.

When I called to make the appointment, I gave them the make of the dishwasher and the problem. It needed a new seal on the door. The serviceman showed up and looked at it. Concluded it needed a new seal, which I already knew but he didn't have the part with him. heHedjusted the door so the existing seal would work and said the next service call would be free if I wanted him to come back with the part on another day. I decided to order the part on-line and fix it myself. I don't have so many vacation days that I can do that. I will probably not hire them again since they don't come prepared.

Our refrigerator decided to stop cooling on Christmas day. The next day, I called around to see if someone would be able to come out to see if it could be repaired. My first call was to a company that had previously done some work on our gas range and had also replaced a solenoid in the refrigerator that was causing problems with the icemaker. They told me that they were booked and would be unable to schedule anyone to come out for about 3 weeks. I called Able and they were able to schedule someone to come out the next afternoon. Their service technician showed up on time and quickly diagnosed an expired compressor. He checked pricing for the part and advised us that we could probably replace the old refrigerator with a newer higher efficiency unit for about the same price that it would cost to repair the old one. He was very professional and we will definitely use them in the future for any other needs.

Justin told me it is a family owned and operated company. I felt that he treated me like family or a respected friend providing me honest advice rather than taking my money.

Contacted initially to consult about shorted power cord. The receptionist immediately forwarded me to a technician, who gave me an idea of what may be wrong with the unit. I contacted them later that afternoon for an appointment, and they were out in 24 hours. The technician was quick and friendly. He made repairs to the unit. By his observation, one of the three power cord contacts came loose and shorted out, suggesting an improper installation. Technician had all parts, so installation took about an hour or less. Very good company to work with. I would recommend for appliance repair.

It was a great experience. He was very informative and honest. It was just that vent lid was shut and only charged me for the service but I ended paying him more just because of troubles and because he was so honest.

Called the morning of January 17 to schedule repair. Could not come until January 18 between 9am and Noon. Said that repairman would call before coming. Told the appointment scheduler problem, type and make of machine, etc, Repairman called at 11:45 on the 18th and asked what the problem was , what type and make of machine, etc. He arrived at 12:25. Found the problem in minutes but did not have parts to repair. Said he needed a $100 deposit to get the part and that the total repair would be around $120.Said he would be back maybe tomorrow, the 19th when they came in. He called at 7:30 on the 18th and said he had the part and would be out in 30 minutes. Came and fixed the machine and charged $149. Repairman was very friendly and efficient, represented the company well, but we were not overall pleased with lack of communication between scheduler and repairman, the fact we had to pay a $100 deposit before he would get the needed part, and that they really didn't offer same day service as advertised.

Called on a Friday, sent someone on Saturday and returned to fix it on Monday after ordering part. Charlie was pleasant and prompt. He called when he was about 15min out each time. He was nice to my children who wanted to watch what he was doing and show him their toy tools. Repair took approx 30-45 min. Original charge was $279, but gave me a 10% Angie's list discount.

The repairman called to let me know he was on his way, allowing me to work instead of waiting around the house.. I appreciated that. The parts he recommended replacing were not on his truck, so he had to go and get them. He told me he would be back by 4:30 pm. When he was still not at my house at 5:30, I called him to inquire if he still intended to return that evening. He assured me that he had been held up and would be at my house that evening. He did return later that evening. He rocked my washing machine back, propping it against my water heater (right on the gas pipe) to complete the repair. That freaked me out a bit. I offered to help him, but he ignored my offer. Luckily, there has been no trouble with my gas or water heater. Would have preferred he find another method.

The service, response time and everything went great! We appreciate the quick response and the quick fix. Thank you, Able Appliance!

Our Maytag front load washer was giving us an F/H error during the first part of the wash cycle. Jeremy came out an checked the washer over and knew immediately what the problem was-failing waterflow valvue. Had to order the part and told us it would be in on Monday but the washer was usable. Jeremy came back on Monday 1/14 around 11:00 and promptly fixed our washer. This company is excellent. They have also worked on our Maytag front load dryer when the board went out. Prompt courteous service.

The service guy showed up...look at the dryer...went back to the shop to get the part we needed...installed the part...the dryer works great.