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Able Appliance Repair

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Multiple locations serving all of the Kansas City Metropolitan area with an office at 5404 West 102nd St, Overland Park, KS. Family owned & operated. Additional phone number (816) 453-8650. 10125 N. Brooklyn Ct Kansas City, Mo 64155 Additional DBA - Affordable Appliance Service. Award winning.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Residential appliances, heating & cooling, washers, dryers, dishwashers, refrigerators, ranges, freezers & garbage disposals.

Services we don't offer

Sales, Parts, and Commercial Appliances

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
7%
3
3%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 301-325 of 823 reviews

Martin E.
10/2013
5.0
appliance repair
  + -1 more
Called me and explained what was wrong with the dishwasher and recommended not fixing it, but to buy a new one. Told me the problem with the stove was repairable, but not necessary because only the light stayed on, but the burner was off.
Description of Work: Checked electric Range and Dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Response from Able Appliance Repair
We take pride in being up front and honest. We would not want you to put money into something that isn't worth fixing. We thank you for your business! -Vicki

Bruce H.
10/2013
5.0
appliance repair
  + -1 more
The clog happened, just coincidentally, the day after a very heavy rain. All plumbers were quite busy with broken sump pumps and backed up sewers. Initially, Able put us on their schedule for about 3 business days out (they admitted they were short-handed due to a small staff with some of them on vacation). They keep a call list. They call clients to be sure they'll be home before they come. It was our good fortune that many people on the list ahead of us apparently didn't not answer their phones when called that day (that I had called). So, several hours later, I got a call. They came out and cleared the clog in less than 30 minutes. The service man was very polite; worked quickly & neatly. This is the 3rd or 4th time I've used them. All experiences have been quite good.
Description of Work: cleared a plugged drain line for the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Able Appliance Repair
Thank you for your feedback! -Vicki

BJ P.
10/2013
5.0
appliance repair
  + -1 more
Repaired the dryer and replaced the heating element. Cleaned the exhaust. Shoes me where the lint had already been scorched. I noticed that we did have a super amount of lint. I am having our vent cleaned. I had the vent line removed from the main vent line until it can be cleaned. So it blows with a sock on it for a week. Little warm. Then I had them look at the dishwasher. They are calling me with a quote to replace the main computer board. Update- Another excellent service from Doug!!!! Replaced the heating element on the dishwasher. Only thing, appointment desk leaves a lot to be desired. Please let the customer know that after noon means not making any plans from noon to 9 pm. I will wait for Doug, just would have liked to know that he works until late. Communication is the key.
Description of Work: Repaired my dryer. Replaced heating element. Also showed me that we had a lint fire in flew. Looked at my dishwasher and will be back to replace. Doug is awesome. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$259.45

Response from Able Appliance Repair
That is great to hear! We love customer feed-back, Thank you for your time in leaving a review, Doug is a great technician, we love having him as a part of our team! Thank you for your business, Have a great day! -Vicki

Kerry H.
09/2013
5.0
appliance repair
  + -1 more
A very nice gentleman came to repair our dryer because it would run but had no heat. We thought the problem was fixed, but it happened again about two weeks later. The same man returned to fix it, and the second time, the repair lasted. We haven't had any problems since.
Description of Work: repair dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Able Appliance Repair
Great to hear about your service that you received! We love getting feed-back on how our company is doing. Thanks- Vicki

barry L.
09/2013
5.0
appliance repair
  + -1 more
To being with, they actually answered the phone at night. although they did not come out that evening, they were here the following day. Charlie, the technician, was very courteous, thoughtful and helpful. Great experience. Our go to repair provider from now on.
Description of Work: diagnosed cause for leaking refrigerator and saved us money by presenting the cost for a couple of repair options.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Response from Able Appliance Repair
Wow, that is great to hear! We love hearing feedback from our customers, especially such a great review like this! Thank you for your business! -Vicki

JUDITH C B.
09/2013
5.0
appliance repair
  + -1 more
Rick went to work immediately and took drawer out and fixed the back of drawer plastic bar which had become dislodged. He was great and did a wonderful job, I would call Able again.
Description of Work: freezer drawer did not close completely and caused freezer to become covered with ice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Response from Able Appliance Repair
Awesome! Rick is a great technician, we are happy to have him as a part of our team! Thank you for your review and for your business! -Vicki

Jesse P.
09/2013
5.0
appliance repair
  + -1 more
This was the second time that we had used Able Appliance Repair. Both times that have been courteous and professional. The first time they fixed the defrost cycle on our refrigerator and it has worked great ever since. In this case we called them because our dishwasher would not run. It would only blink lights and beep continuously. The technicians from Able came and found the door switch was broken and fixed it. They also found a leaking valve in the dishwasher and were able to replace it on the spot. The dishwasher is working great now.
Description of Work: They repaired the door closing switch thingy and a leaking valve in our dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$211.4

Response from Able Appliance Repair
That is great to hear! Thank you for your time in leaving us a review, and also for you business! We love the feed-back! Thanks again, Have a great day! -Vicki

Diana M.
09/2013
5.0
appliance repair
  + -1 more
When I called they were very nice and promised repairman would be out after noon the following day. He called before he came out and arrived about 25-30 minutes later. He took a look at my dishwasher, wiggled some things around and started it up. It ran perfectly. It was just a stuck water leveler thing. I felt somewhat embarrassed it was so easy. The price was perfect. I now have my appliance repair company, this is who I will call with any future repairs.
Description of Work: My dishwasher would not fill with water. Repairman came out figured out what was wrong and had it fixed within five minutes..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Able Appliance Repair
Thank you for your review! We appreciate your business and your time! Thank you! -Vicki

John G.
09/2013
5.0
small appliance repair
  + -1 more
We had Able repair our old refrigerator a couple years ago and were impressed with their response and technical abilities. When our dishwasher had a problem two days ago I immediately called Able. They sent Justin who, although initially having some difficulty, completed the repair perfectly. We will definitely call Able the next time we need appliance repair. John
Description of Work: Repaired dishwasher

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Response from Able Appliance Repair
That's great to hear! I do apologize for the difficulty initially, I am glad to hear that you were over all happy with our service! Thank you for your time in leaving us a review! -Vicki

Diane F.
09/2013
5.0
appliance repair
  + -1 more
They were very professional and friendly. They charged $15 to come out and tell us what was wrong. They told me that it was going to be really expensive fix, so they only charged me the minimum, which I thought was really nice and we decided to take an entirely new refrigerator.
Description of Work: We have used Able Appliance Repair for appliance repair. They came and looked at our refrigerator.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Response from Able Appliance Repair
Glad to know you were happy with your service! We look forward to serving you again! -Vicki

John K.
09/2013
4.0
appliance repair
  + -1 more
Repairman was professional and thoughtful and took the time to attempt a diagnosis of the problem. Unfortunately his suggestion didn't work and never looped back around to attempt a second diagnosis.
Description of Work: Attempted to diagnose a problem with our refrigerator's ice machine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$35

Response from Able Appliance Repair
We would like to hear about your experience, if you could please give us a call here in the office (816) 453-8650 or (913) 648-8438 Thank you and have a great day! -Vicki

Phyllis H.
09/2013
5.0
appliance repair
  + -1 more
When I called the office I was immediately reassured that someone would come right away, and take good care of us. Doug and Dave were prompt, knowledgeable, and quickly took care of all of the details. I highly recommend this company and will use them for all of my appliance repair needs in the future.
Description of Work: We had two issues: _ One of our rental units had a blown baking element in their oven. _ We have a non working ice dispenser. Able Appliance Repair sent Doug and Dave to determine what needed to be done. They quickly determined that a new baking element was needed, ordered it, and set a date to return and install it. They repaired the ice maker on the first visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Response from Able Appliance Repair
That is great to hear! We really appreciate your business and we look forward to serving you in the future! Thanks for the feedback! Doug and Dave are a great team! -Vicki

Vickie R.
09/2013
5.0
appliance repair
  + -1 more
Called on 09-05-13 in the afternoon to see if they would be able to fix my oven. The element had spontaneously broken! I tried to give them the model number of the stove/oven, but couldn't find it. Alan called me the next morning, early, and asked me what the problem was, so he could get the parts to repair it later in the day. I explained that I was unable to find the model number. He said that he was in the neighborhood, so he would stop by and see if he could find it for me and see what the damage was!! He was there in 15 minutes! He found the model number, figured out what the problem was and informed me that the part needed to repair it was in stock. He also gave me a preliminary figure for what it would cost! I had to go to work, and he told me that he would make my call the last one of the day, as it would put him close to home as well. At a little after 5PM, he arrived at my house. It only took about 20 minutes to repair the stove and make sure it was working properly before he was done. I feel like Alan went above and beyond in coming to my house first thing in the morning to make sure he would be prepared with the proper parts later. He was very professional and I would have no problem in having him back to my home, should something else break. Thanks Alan!!
Description of Work: Fixed my oven!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Able Appliance Repair
Thank you for your time to leave us such a great review! We love feed-back! We noticed you gave us a B in the price category. We at Able also recognize that the prices or our repair have increased tremendously over the last 5 years. Please understand that this has occurred because of the fact that the manufactures have chosen to increase the price of replacement parts 200 to 300 percent in some cases on their replacement parts over the last 5 years. There is also the added cost of advertising, not only in the yellow pages but by internet movement toward advertising in our world. We thank you for your business! -Vicki

Cindy R.
09/2013
5.0
appliance repair
  + -1 more
Called three days earlier for I had washed two area rugs, approx. two by three foot in size. I had washed these area rugs before and never imagined what I would be facing as a result. The rubber backing on one of the rugs had completely disintergrated onto pea size pieces. My machine was completely clogged up and after several attempts to clear it, we finally resolved to attempt to call a repair man, but believed in our hearts that we would be shelling out money on a new machine. We called Able Appliance Repair and they sent out a repair man. After about 30 minutes my husband announced that we just had a functioning washing machine once again. Along with the ten dollar coupon, we only spent $98.00 instead of purchasing a new washing machine. We were very pleased with the service and professionalism displayed by both the serviceman and the company.
Description of Work: repaired Samsung front loader washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Able Appliance Repair
Thank you for the review! We do love feed-back! Thanks, Vicki

Jeffery B.
09/2013
5.0
appliance repair
  + -1 more
Rick with Able Appliance Repair called about 10 minutes before the appointed time to confirm. Rick was prompt, knowledgeable and very professional.
Description of Work: Our whirlpool refrigerator kept starting and stopping. I called Able Appliance and set up an appointment. They said they would call prior to arriving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Able Appliance Repair
Thank you for your review! Rick is a great part of our team! Thanks for calling Able! -Vicki

jeff M.
08/2013
5.0
appliance repair
  + -1 more
We appreciate the honesty and professional assessment, we will use these guy's in the future. I have referred my brother to contact them for a refrigerator repair.
Description of Work: looked at refrigerator, confirmed it was beyond cost effective repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Response from Able Appliance Repair
Thank you for your time to leave a review! We love feedback and recommendations! Thanks again, Vicki

Maureen C.
08/2013
5.0
appliance repair
  + -1 more
Quick to respond to my request; FAST turn around - appt scheduled for the next day. Part was in and dryer repaired two days later. Tech was on time and called 30 mins before arrival both times. Professional, knowledgeable. Overall very pleased with service from start to finish.
Description of Work: Repaired clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Able Appliance Repair
Great! Thank you for your review! We greatly appreciate your time! Thank you! -Vicki

Jan K.
08/2013
5.0
appliance repair
  + -1 more
I do not recall the exact date or cost but I remember it was last year and the price was reasonable. Justin was awesome! He was very polite and knowledgeable about the problem. I had meant to leave a review and then time just got away from me. I logged onto Angie's List to research another company and when I saw Able Appliance it triggered my memory. I loved that it is a family owned business and they did not have a huge markup on service calls or products. Great Company! Scheduler was nice and Justin was right on time! Will definitely use them again.
Description of Work: Justin helped get rid of a disgusting musty taste from the water/Ice machine of our less than 4 years old side by side fridge/freezer. We had contacted a few other places and they said they had not heard of that problem. Justin knew exactly what to do and gave us advice to prevent it from happening again. He changed the water line from the floor to the ice and water machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Able Appliance Repair
Wow, that is great! Thank you for taking the time to leave your review! We love feedback! Justin is a great technician and we are glad to have him as a part of our team! -Vicki

Diane B.
08/2013
5.0
appliance repair
  + -1 more
Rick clearly explained what the problem was. He told me how much it would cost to repair it, and about how long it would take. He was professional, and cleaned everything up when he was finished. I was pleased with the work, and would use Able Appliance again.
Description of Work: Rick replaced a part in my Kitchen Aid refrigerator/freezer that was causing ice to build up in the freezer, and then leak out onto the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Able Appliance Repair
That is great to hear! Rick is a great technician, we are lucky to have him as a part of our team! Thank you for your review and your future loyalty to our company! -Vicki

Billie C.
08/2013
5.0
appliance repair
  + -1 more
They were really up front and told me what it was going to cost, they did a good job.
Description of Work: They fixed the stove top as well as the oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Able Appliance Repair
Thank you for your review! We do try our best to be the best out there! Thank you for your business! -Vicki

Betsy M.
08/2013
5.0
appliance repair
  + -1 more
They came out the next day, took a look, ordered the part, and came back two days later and repaired the A/C. I didn't have to be home when they came back. Perfect!
Description of Work: Replaced a capacitor on my A/C.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Response from Able Appliance Repair
Great! Thank you for your review, we love feedback from our customers! Glad we could get you back up and running! Thanks, Vicki

Betsy M.
08/2013
5.0
appliance repair
  + -1 more
They came out the same day I called, were very nice, and luckily had the part I needed for my dryer. Also, the tech showed me a flaw in the assembly of the dryer that could have potentially caused a fire...and he repaired it while I watched. I was really grateful. I would definitely recommend them!
Description of Work: Replaced a sensor in my dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Able Appliance Repair
Wow, that's good to hear! We do our best to get out as quickly as possible. Thank you in advance for your recommendations! Thanks, Vicki

Amy M.
08/2013
4.0
appliance repair
  + -1 more
The technician was prompt and able to fix but didn't explain what had happened. He then stated we needed to clean out some part but didn't offer to do it or offer to explain what it was or how to do it. We have used Able in the past and been pleased but this particular experience wasn't the best.
Description of Work: Fixed our dryer

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Able Appliance Repair
I'm sorry to hear about this, I would really like to talk to you about your experience and how to make it right. If you could please give us a call here in the office I would be happy to talk to you and get the situation resolved. (816) 453-8650 Sincerely, Vicki

Linda L.
08/2013
5.0
appliance repair
  + -1 more
The refrigerator was leaking water inside. The service tech (Rick) immediately knew what was causing the problem. He had the part with him, so the unit was repaired during his visit. He was very professional and quickly repaired the unit. He also explained the control settings on the unit. I had previously set them incorrectly trying to solve the problem. He called in the morning to give me a two hour window, which allowed me to run errands in the am. He also called just before he left for my house and arrived on time.
Description of Work: Replaced the defrost heating element switch in Whirlpool refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Able Appliance Repair
Thats great to hear! Rick is a great technician, we love having him as a part of our team! Thanks for your review! -Vicki

Roland D.
08/2013
5.0
appliance repair
  + -1 more
The service provider was vary friendly. Found the problem right away but did on have the part on hand. Had to order it and come back another day to install.
Description of Work: Replaced cooling fan on fridge.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Able Appliance Repair
Thank you so much for using our company. We do appreciate your business and look forward to hearing from you in the near future. As always we love getting the feed-back from our customers, it helps us see how we are doing as a company to better serve our customers. Sincerely, Vicki

Contact information

7915 N. Oak Traffic Way, Kansas City, MO 64118

http://www.ableappliance.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Appliance Refinishing,
Natural Gas Lines,
Child Care - Center

FAQ

Able Appliance Repair is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Able Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Able Appliance Repair does not offer free project estimates.
No, Able Appliance Repair does not offer eco-friendly accreditations.
No, Able Appliance Repair does not offer a senior discount.
Yes, Able Appliance Repair offers emergency services.
No, Able Appliance Repair does not offer warranties.
Able Appliance Repair offers the following services: Residential appliances, heating & cooling, washers, dryers, dishwashers, refrigerators, ranges, freezers & garbage disposals.
Sales, Parts, and Commercial Appliances

Contact information

7915 N. Oak Traffic Way, Kansas City, MO 64118

http://www.ableappliance.net

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 2:00 PM