A.B. May Heating, A/C, Plumbing & Electrical

Install went smoothly! We were contacted the day before with instructions on what to expect from AB May via email and I had also contacted our original tech Dennis W. via text to confirm we were still on with our Thursday install date and arrival time. Brian F. #531 called ahead of time and arrived promptly at 8am. He was professional, kind and took the time to explain what they would be doing and he asked questions about what I was expecting to be done to ensure we were both on the same page. He began working to breakdown our old furnace while he waited on his trainee technician to arrive with all the other equipment (he waited behind in case they needed additional items once Brian was at the house and saw how everything was set up). I was impressed with that set up as it saves not only AB May time and money, but also myself the customer. Brian had the furnace taken apart and it if the house before the tech trainee arrived! Both technicians were absolutely wonderful! They were organized, efficient, polite and thorough. They had the whole system installed and up and running by 2pm! Brian then ran through the new system with me, explained that he was able to save me $375 as they were able to used some existing pipe work and that I should receive that refund back (I had paid previously with Dennis W. when I chose the HVAC system). They then finished cleaning up and left. The new system is amazing - super quiet, efficient, and the air coming into the house smells so much fresher and cleaner than before. Overall this was a horrible situation to find yourself in (a not planned major breakdown), but AB May made the experience much less painful! From how quickly they got to us, down to their replacement options, the temp AC unit, to the final install... It was amazing and we couldn't be happier and highly recommend them!

As well as possible under very difficult circumstances. Everyone was awesome!

great The worker recognized a problem we did not know existed. On a normal checkup the problem found saved us time and money and having our AC out during a hot summer.

Very well. Hany was professional, thorough, very pleasant to deal with, and extremely competent

Ryan did the work. He was polite and focused on the job at hand. He explained exactly what work was being done. I appreciated that.

Very well. This was after hours. He called and kept me posted on ETA. Very friendly, professional, efficient. He replaced the pump.

I would tell a friend, I would use them, that they're okay. I would recommend them.

From our perspective, it took too long for service and part. However, their electrician and certified Generac technician, Heath Morgan, was exceptional. He made up for all of the concerns for having to wait. He is a professional worth his weight in gold.

It is a home warranty service. They fixed the cracked pipe under the warranty price. The fix would've been a lot more if we didn't have the warranty. I have always been happy with what they have done with the home warranty over the years. They are usually honest about what they have to do. It was a spur of the moment decision when I called them about the cracked pipe and I googled it later and the price was in the ballpark. It was a little bit high. The faucet was included in the price with the labor. Because we have the home warranty, they were out pretty quick. They give you a window and then call when they are 30 minutes out. We have had them as a home warranty company since the early 2000's.

Technician Daniel Cahill did a great job with the install. His knowledge, skill, professionalism and pride in a job well done are quite evident. I definitely recommend AB May for maintaining and upgrading a residential HVAC system.

It was great. Derrick was here within 2 1/2 hours of our call. He was courteous, professional and informative. We had both issues fixed in less than an hour, and he explained clearly what had caused the problems, and how we could prevent a recurrence. Derrick has helped us out before, and we've always been very pleased with his service.

Great! Came out same day I called. Harley fixed AC quickly and very friendly.

AB May sent Marshall out same day. He took care of the issue in a reasonable amount of time and explained what needed to be done and how much it would be before he started the work. Very pleasant and professional

Excellent; Nick is very knowledgeable and professional. He conducts an extensive set of checks and details / explains each as it is accomplished. Provides extra info on how to ensure good working order between servicing and any other options that may be available for consideration. AB May's tech have not failed me in 20+ years of servicing at 3 properties.

They have been very prompt and helpful. They are always on time. I would absolutely use them again.

I have what they call a gold plan. If anything happens, they will only charge me so much a month, and then if anything needs done, of course, it's a flat fee. It would have cost me more than that if I wouldn't have had their plan. I would tell others I liked their punctuality. I can't think of anything that I disliked about the work.

It was part of the warranty of our house. The water heater was full of sediment.

Parts no longer in stock so couldn't repair. Repairs would have been as expensive as new refrigerator anyway. Very courteous and professional.

We received amazing service through ab may. Our ac unit went out on Tues, they installed a temporary unit the next day so we could have ac until they could get our new unit installed. They showed up first thing sat morning and had our brand new ac and furnace installed by 1 that afternoon. I would recommend them to anyone needing any type of HVAC work done..

However, it was obvious from the get-go that AB May was there to sell you a higher level of service since they only ran a camera through the main line --- said extensive work was necessary and that running their auger through the line would damage the clay tiles. We hired another company that cleaned the same sewer line and declared that there were no deficiencies. Would definitely not recommend AB May for this service!

Great. Very thorough and systematic.

Job was done without any difficulties with a 100% satisfaction on our part.

The job went well and completed quickly.

Had to come back a couple of times for parts issues.

The ABMay tech came in, found my problem and fixed it quickly. I would recommend ABMay any day.