A G CUSTOM CABINETS

Anthony came to our home during construction to measure and share samples with us and complete the final checks. When it came time for installation, his crew was punctual, professional and helpful with selections. Overall we were extremely impressed - especially with the double doors leading into the walk-in pantry. No One has ever expected a pantry to be located behind those doors - they fit in so well with the other cabinets in the Kitchen. The Bath cabinets came out very well too. We were so impressed with his work we asked him to quote on an additional vanity cabinet for our newly finished 4th Bedroom. We asked that it look exactly like the vanity in our Master Bath. Without hesitation, he pulled up our file and was able to produce an exact match for us. And this was 12 years after the original work was done So impressed as we are, we have asked Anthony to quote on the Kitchen cabinetry of a new property that we are developing. When you find a horse that is a good ride, you saddle up again and again.

Originally we were planning to simply give our kitchen a little face lift. At one point during the process, we were given Anthony Gallo's name and told we should give him a call. Anthony came out to the house and he discussed what he could do for us. He also suggested that if we would spend some time with him on a Saturday, he would arrange for us to see some of the jobs that he did. We took him up on his offer, and we were very impressed with what we saw. The quality of his work is tremendous. We gathered some ideas as we looked at each remodel job. After our tour, we made an appointment to come down to his location and put together our plans. Anthony's team arrived as they said they would and demolished the old kitchen. The new cabinets arrived a couple of days later and were installed. The cabinets are as beautiful as we had imagined. We kept adding projects to the list. He was always willing to accommodate our wishes. Anthony was always concerned that the process go smoothly for us. We did have one glitch with the store that was going to install the granite counter tops. Anthony was on the phone to them, before we could even finish with our story about what had happened. We ended up using another source for our granite counter tops, which also turned out beautiful. Even though the issue was not with Anthony or any thing that he had done, he wanted to do something for us to make it up to us. We had a room that we told him that we were going to paint. He said to get the paint and he would have it painted for us at no cost to us. This was a great gesture. Obviously a gesture he did not need to make. The kitchen is wonderful. If you are ever interested in new kitchen cabinets or a general kitchen remodel, I strongly recommend that you give AG Custom Cabinets a call.

The owner refuses to install cabinets without full payment up front. We had a misunderstanding about payment terms and the owner demanded full payment prior to installation. We worked out an arrangement to install the cabinets for $3,000 in addition to the $5,375 deposit we'd already made . The check was paid and cashed prior to installation. The installation was left incomplete. Not all cabinets were delivered. Hardware was missing, shims were left in place, backsplashes were not installed, drawers did not open and close properly, and support pieces were not fully installed. In addition, we've discovered that the kitchen counter top is warped and the front of the counter is not properly adhered. The owner has been amenable to making repairs and correcting some incomplete work. He refuses to install the remainder of the cabinets without final payment, $2,740, up front before the work is completed. We do not pay final payments to contractors before the work is completed so our project is at a standstill. The owner has also acted in an unprofessional manner referencing payment arrangements we've made with other contractors that are not involved with his cabinet business after repeated requests to cease this behavior.