Hometown Fireplaces & Stoves

We wanted to make our home more energy efficient. We went to 3 other reputable fireplace showrooms in Joplin MO and my husband and I were so confused by the "industry slang" that was used to describe our different options that we almost backed out of making any improvements. Then we visited Hometown Fireplaces & Stoves. The young man that runs that store (Travis) was SO positive and helpful. He came to our home that day and gave us a FREE estimate, something his competitors tried to charge us for! He explained the entire process from start to finish. He spoke in terms that were easy to relate to and to understand. He won us over with his professionalism and knowledge, but I must also point out that he beat his competitors prices by $800! With the information he gave us we decided to go with a Pellet insert and we are SO happy with our choice. When our insert was installed 1 week later, our furniture was covered with clean tarps, our fragile decorations were put safely out of harms way, and we were even invited to watch the process with explanations! We were so blown away by the knowledge and care that these young men gave in their work that we had them do our stone mantle and hearth as well. All thru the entire process they cleaned up after themselves and when everything was done my living room had never looked better! Now that we have been using our pellet insert for two months, we have reduced our monthly electric bill by nearly two hundred dollars a month! We expect those savings to continue into the summer because now that our fireplace is updated, our cold central air wont escape thru the chimney! We will also get 30% of our expense back as a tax credit on our 2010 taxes for making this energy efficient change. Thank you Hometown Fireplaces!