Description of Work: I received an estimate for tile installation and various finishing on a remodel that I had started and was unable to finish. ESP was prompt in coming to look at and prepare an estimate. The work completed was somewhat subpar. A number of the tiles were unlevel and had to be reset. Grouting was complete, but I had to go back and fill a few places that were missed. Toward the end of the project, ESP became difficult to communicate with, and eventually stopped returning my calls all together regarding an outstanding portion of the project (although this was an additional scope and not within the original parameters of the quote).
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$4,500
Sandra M.
10/2014
5.0
home remodeling, remodeling
 + 0 more
unknown
Description of Work: Remodel: paint & repair all walls and ceilings; put in new shower; new counter top, sink, faucet, and garbage disposal in kitchen; new tile in the kitchen, bathroom, laundry room, pantry, and entry ways; power-washed the exterior of the house; new 6 panel doors in every room, 2 of which were for the pantry; new doorway and shelves in the pantry; new window in the den; built a new (attached and finished on the inside) garage with a attic storage area & pull down access;cleaned out gutters on the house; found a fault in the wiring and fixed that too which most likely would have caused a fire!; and hauled rock for the driveway. Eric is a kind, considerate Christian man and he listens to what your ideas are. I couldn't be happier with my almost new home. He is very busy but that's because he is so good.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$18,000
Patrick W.
03/2014
3.0
remodeling, picture framing, replacement windows
 + 1 more
He seemed to be a good worker and the price was reasonable. I had already bought the stone and windows and so forth. He was supposed to do it on September 23rd but he did not show up until late October. He was contracted to put in four new windows, and take the old boards off of the bay windows in the front and put stone on it. He sent someone else to do the remaining work, because he was busy but that guy never came so he finally called and he came out and his crew finished the job. I paid them separately and it cost a little bit more. What ESP Home Repair did was good but he did not do what was contracted. His time and calling back were horrible. He is not professional if he does not come back and takes other jobs in the mean time.
Description of Work: I used ESP Home Repair. He put the windows in and took the boards off and did a couple of things there and he put tar paper on it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$400
Gordon C.
03/2012
5.0
remodeling, home remodeling
 + 0 more
Erick Scott Polley is the owner of this company. Overall I am extremely pleased with their work. They had a very up-front kind of understanding. Their estimate was accurate. Their punctuality and cleanliness was very good. They cleaned up everything every day. It took them a week and half. Even little things they took care of, we have a phone on the wall that has a cord, they moved the receptacle and it came straight down as it was a little further away so they are going to put a receptacle next to the light switches. That is over and above what we expected. So they have been extremely helpful. Price wise it was more than the insurance allowed by about $250 and I did not have another estimate done so there was no way of comparing. But it was reasonably within the insurance allowed. As for responsiveness they told us how long they would start and when they would do it and how long it would take and it was precisely as they anticipated. As for punctuality they were right on target on what they said. They were extremely professional. We took off panelling and they thought there was sheetrock underneath it. But the sheetrock was unfinished. So they put new sheet rock over the old one and finished it very well. I was very pleased. I will use them again. They will surely do what they have promised and more as the need arises.
Description of Work: Yesterday we just finished remodelling our family room and kitchen and we used ESP Home Repair for it. They repaired ceiling damage because of leaks in the roofing. They installed a new laminate floor. They installed new custom wainscoting around the walls and they painted the walls.
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*Contact business to see additional licenses.
Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Windows,
Framing,
Fencing Driveway Gates,
Siding,
Handyman Services
FAQ
ESP Home Repair is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
ESP Home Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ESP Home Repair offers free project estimates.
No, ESP Home Repair does not offer eco-friendly accreditations.
No, ESP Home Repair does not offer a senior discount.
Yes, ESP Home Repair offers emergency services.
Yes, ESP Home Repair offers warranties.
ESP Home Repair offers the following services: Floors, bathroom remodels, windows & kitchen cabinets.