N L Electric & Appliance Services

appliance repair

About us

We are a multi-generational family owned and operated small business dedicated to bringing reliable, high-quality appliance repair to all customer needs with integrity, and reliability. All our repairs are completed with meticulous detail, resulting in appliances that are performing good as new. We know that our customers have a choice, and we pride ourselves to always being the best choice in repair and care. Choosing our company isn't just choosing a repair, it's becoming part of the NL family.

Business highlights

25 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.8104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-25 of 104 reviews

Kelly M.
12/2024
2.5
Maybe not their fault, but it took a week to order a part and come out for the second time. Then they determined that the part was not necessary and the problem is something they cant fix, so we need to hire someone else. Meanwhile, our tenant is inconvenienced and still cant use the stove or oven.

Rating CategoryRating out of 5
quality
2.5
value
5.0
responsiveness
2.5

Yes, I recommend this pro

David R.
11/2024
3.0
{ No comments Provided}

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
3.0

Yes, I recommend this pro

David B.
11/2024
5.0
Getting service these days has turned into being a real hassle as most local service providers hire nationwide call takers/screeners, which may save them time and money, but can be a real time-consuming hassle, for various reasons, to the prospective customer. NL E&A Service was one of the very few to provide an e-mail address as well as a telephone number directly to their office in which to get their attention quickly, which proved to be far easier than the nationwide gatekeepers. NL procured the appliance I needed, arrived per scheduled, installed and tested it professionally, cleaned the installation area better than he found it, and gave maintenance guidance, all at a quoted ethical price that was less than any of those who so ventured to even quote a price. Needless to say, my experience was far better than hoped for, considering the number of nationwide telephone callers, most of whom knew nothing of what I needed, despite my indicating such in my initial request for service. Let a word to the wise be sufficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lordbyron B.
08/2024
5.0
My pro was eating out in no time. Did a great job. Thank you so much.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sakeena A.
07/2024
5.0
He was very friendly and honest. It’s companies like this that show that supporting local is the best move. Personable, family man and family run business. I felt he knew what his craft and was out to look for the best option for his clients. Definitely will stay with this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven S.
07/2024
5.0
We had NL in for a fridge repair; the technician was friendly and knowledgeable, and got the repair done efficiently after being careful to source the right parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shawn S.
06/2024
5.0
It was a great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Quinnetta F.
06/2024
5.0
I was kept abreast of a time delay & the option to change, but I opted to accept the later time. I was not disappointed with the service & honest feedback. He even taught me several things to keep in mind regarding my washer and knowledge I did not know previously! They came right in & immediately got to work, they don't waste your time & I was charged an honest rate. I will hire them again with no hesitation & highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dw p.
05/2024
5.0
Great work and quickly completed

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Mickey G.
02/2024
5.0
Showed up quickly and got the job done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bruce N.
01/2024
5.0
N L Electric & Appliance Repair was responsive, Kyle was very courteous and knew what to do. I will call on him for any other appliance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike S.
01/2024
5.0
Easy going, yet good at problem solving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn J.
12/2023
5.0
Great customer service. Chole called right away to assist me. Technicain Gave estimate of cost and explained the process of fixing before starting. Nate was very professional....called ahead to give estimated time of arrival. Came out, diagnosed what issue could be....ordered part and came back next day and repaired. I would hire again and recommend NL Electric and Applaince Service to anyone in need of repairs needed to fridge...NL Electric and Appliance Services company was very honest and upfront about total cost of repair that included the service fee cost. I would definitely recommend ð .

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro
$297

Butch P.
12/2023
5.0
Neal was prompt and got me going quickly. Not only did he fix my ice maker, he gave us tips on how to prolong the life of our fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$69

Sue B.
12/2023
5.0
While they were not able to repair my washing machine, they were able to explain why, and took the time to make sure I understood. It had to do with a part that is on backorder for a older machine. I am saving their contact info and I would use them again the next time we have an appliance issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda C.
12/2023
5.0
Their customer service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy S.
12/2023
5.0
Polite courteous efficient and knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rupert J.
11/2023
5.0
Technician was prompt. Service was excellent. Technician was very professional and extremely knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Micra C.
11/2023
5.0
I feel satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jay G.
11/2023
5.0
Fast, efficient & friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Ron J.
10/2023
5.0
The repairman was prompt and courteous.. He repaired the dryer and it works like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin S.
10/2023
5.0
No work was done, it was a consultation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norma E.
10/2023
5.0
My experience was awesome, they had great sense of humor, and still got the job done in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ruby B.
09/2023
4.0
could not fix. ordered the part by model # but did fit. appliance was 16 years old. so bought a new stove.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro

Ellary B.
09/2023
2.5
I was very dissatisfied with the cost of this service. I was suppose to receive a quote which I didnâ t. It took them about 20 minutes to do the job. They left the old microwave in the box of my new one in my kitchen. It cost $320 to get this put in. I still have my old microwave and I donâ t know what to do with it. I wished they would have given me a quote. This amount was more than I paid for the appliance. I will not use this service again. The workers did a good job and were nice. My problem is with the price.

Rating CategoryRating out of 5
quality
4.5
value
1.0
responsiveness
3.5

$320

Contact information

2104 N Delaware Ave, Independence, MO 64050

http://nlelectricandappliancesrvs.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

appliance repair

FAQ

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Sunday: Closed

N L Electric & Appliance Services accepts the following forms of payment: CreditCard
No, N L Electric & Appliance Services does not offer free project estimates.
No, N L Electric & Appliance Services does not offer eco-friendly accreditations.
No, N L Electric & Appliance Services does not offer a senior discount.
Yes, N L Electric & Appliance Services offers emergency services.
Yes, N L Electric & Appliance Services offers warranties.

Contact information

2104 N Delaware Ave, Independence, MO 64050

http://nlelectricandappliancesrvs.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed