We are a multi-generational family owned and operated small business dedicated to bringing reliable, high-quality appliance repair to all customer needs with integrity, and reliability. All our repairs are completed with meticulous detail, resulting in appliances that are performing good as new.
We know that our customers have a choice, and we pride ourselves to always being the best choice in repair and care. Choosing our company isn't just choosing a repair, it's becoming part of the NL family.
Maybe not their fault, but it took a week to order a part and come out for the second time. Then they determined that the part was not necessary and the problem is something they cant fix, so we need to hire someone else. Meanwhile, our tenant is inconvenienced and still cant use the stove or oven.
Rating Category
Rating out of 5
quality
2.5
value
5.0
responsiveness
2.5
Yes, I recommend this pro
David R.
11/2024
3.0
{ No comments Provided}
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
Yes, I recommend this pro
David B.
11/2024
5.0
Getting service these days has turned into being a real hassle as most local service providers hire nationwide call takers/screeners, which may save them time and money, but can be a real time-consuming hassle, for various reasons, to the prospective customer. NL E&A Service was one of the very few to provide an e-mail address as well as a telephone number directly to their office in which to get their attention quickly, which proved to be far easier than the nationwide gatekeepers. NL procured the appliance I needed, arrived per scheduled, installed and tested it professionally, cleaned the installation area better than he found it, and gave maintenance guidance, all at a quoted ethical price that was less than any of those who so ventured to even quote a price. Needless to say, my experience was far better than hoped for, considering the number of nationwide telephone callers, most of whom knew nothing of what I needed, despite my indicating such in my initial request for service. Let a word to the wise be sufficient!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lordbyron B.
08/2024
5.0
My pro was eating out in no time. Did a great job. Thank you so much.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sakeena A.
07/2024
5.0
He was very friendly and honest. It’s companies like this that show that supporting local is the best move. Personable, family man and family run business. I felt he knew what his craft and was out to look for the best option for his clients. Definitely will stay with this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steven S.
07/2024
5.0
We had NL in for a fridge repair; the technician was friendly and knowledgeable, and got the repair done efficiently after being careful to source the right parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shawn S.
06/2024
5.0
It was a great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Quinnetta F.
06/2024
5.0
I was kept abreast of a time delay & the option to change, but I opted to accept the later time. I was not disappointed with the service & honest feedback. He even taught me several things to keep in mind regarding my washer and knowledge I did not know previously! They came right in & immediately got to work, they don't waste your time & I was charged an honest rate. I will hire them again with no hesitation & highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
dw p.
05/2024
5.0
Great work and quickly completed
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Mickey G.
02/2024
5.0
Showed up quickly and got the job done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bruce N.
01/2024
5.0
N L Electric & Appliance Repair was responsive, Kyle was very courteous and knew what to do. I will call on him for any other appliance repairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mike S.
01/2024
5.0
Easy going, yet good at problem solving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carolyn J.
12/2023
5.0
Great customer service. Chole called right away to assist me. Technicain Gave estimate of cost and explained the process of fixing before starting. Nate was very professional....called ahead to give estimated time of arrival. Came out, diagnosed what issue could be....ordered part and came back next day and repaired. I would hire again and recommend NL Electric and Applaince Service to anyone in need of repairs needed to fridge...NL Electric and Appliance Services company was very honest and upfront about total cost of repair that included the service fee cost. I would definitely recommend ð .
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$297
Butch P.
12/2023
5.0
Neal was prompt and got me going quickly. Not only did he fix my ice maker, he gave us tips on how to prolong the life of our fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$69
Sue B.
12/2023
5.0
While they were not able to repair my washing machine, they were able to explain why, and took the time to make sure I understood. It had to do with a part that is on backorder for a older machine. I am saving their contact info and I would use them again the next time we have an appliance issue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda C.
12/2023
5.0
Their customer service was excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathy S.
12/2023
5.0
Polite courteous efficient and knowledgeable
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rupert J.
11/2023
5.0
Technician was prompt. Service was excellent. Technician was very professional and extremely knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Micra C.
11/2023
5.0
I feel satisfied
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jay G.
11/2023
5.0
Fast, efficient & friendly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$400
Ron J.
10/2023
5.0
The repairman was prompt and courteous.. He repaired the dryer and it works like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin S.
10/2023
5.0
No work was done, it was a consultation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Norma E.
10/2023
5.0
My experience was awesome, they had great sense of humor, and still got the job done in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ruby B.
09/2023
4.0
could not fix. ordered the part by model # but did fit. appliance was 16 years old. so bought a new stove.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
Yes, I recommend this pro
Ellary B.
09/2023
2.5
I was very dissatisfied with the cost of this service. I was suppose to receive a quote which I didnâ t. It took them about 20 minutes to do the job. They left the old microwave in the box of my new one in my kitchen. It cost $320 to get this put in. I still have my old microwave and I donâ t know what to do with it. I wished they would have given me a quote. This amount was more than I paid for the appliance. I will not use this service again. The workers did a good job and were nice. My problem is with the price.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
appliance repair
FAQ
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
Sunday: Closed
N L Electric & Appliance Services accepts the following forms of payment: CreditCard
No, N L Electric & Appliance Services does not offer free project estimates.
No, N L Electric & Appliance Services does not offer eco-friendly accreditations.
No, N L Electric & Appliance Services does not offer a senior discount.
Yes, N L Electric & Appliance Services offers emergency services.
Yes, N L Electric & Appliance Services offers warranties.