HearthMasters Inc

Description of Work: Replace chimney cap. Tuck point chimney. .

Description of Work: Needed my fireplace looked at.

Description of Work: Rebuild 17 courses

Description of Work: .

Description of Work: Inspect our chimney

Description of Work: Did not have service because what was advertised for the price was not what was going to be provided. I cancelled the service and found another provider to complete the work for what was advertised.

Description of Work: I have used this company in the past and was pleased. But this time, it was clear they did not want to do any work for me. I have a 75-year-old home. The original chimney needs to have the bricks refaced and possibly the chimney cap replaced. They took a look at the chimney in late October. I never received an estimate of work until the spring, and then it was an estimate for work that I did not request or need. To even get that estimate, I had to call and e-mail several times. Then when I got the erroneous estimate, I e-mailed back and asked what it was all about, and I got no response. I will never call this company to do work on my house ever again. I am searching for someone who can do this work because it is causing water problems in house.

Description of Work: Excellent job...didn't need the complete package. He isolated the problem and fixed only what was needed.

Description of Work: Chimney/Fireplace inspection and cleaning

Description of Work: They did extensive repair on outside chimney as well as inside with new damper. It took approximately 2 days. They started earlier than quoted and all went well.

Description of Work: They cleaned the dryer vent and installed an electric alert system to let us know it needs cleaned. Their service was good. They did the job and I got the recommendation of the Toby Tobin show. They were responsive and I had no trouble scheduling. The people that did the work were very nice. They had to move the washer to install the alert system. After they moved it back there was some noise coming from the washer. It ended up being a step ladder that they didn’t put back in the original spot that was causing a vibration.

Description of Work: I had another company from Angie's List clean the chimney and do an inspection. They were ok, but didn't seem to take much time or be very thorough. They recommended filling in mortar joints in the chimney flue, and parging the smoke box. They described the procedure they would use, but it sounded like a "Quick-fix" repair with only a limited time guarantee. I did some more checking around and was referred to Hearthmasters by some friends who had recently used them for chimney repair. I was impressed that they are the only licensed chimney masons in the KC area. I set up an appointment to have my chimney inspected and they showed up on time as promised. After a very thorough inspection, the technician showed me photos of the problems he found, which were much more extensive than the first company had seen. Gene sent me a written report and recommendation for repairs, which were quite extensive. We scheduled the work, and the two-man crew showed up on time and got right to work. The repairs took two days, and the technicians were very friendly and patient with me, answering my numerous questions about what they were doing. Afterward, they cleaned up thoroughly before leaving. And the work has a 10 year guarantee. We just had our first fire since the repairs, and the newly repaired chimney works well, and draws much better than before. The new chimney cap with the new damper seals much better that the old smokebox damper, and we have noticed the family room stays warmer than before when the chimney is not in use. I would recommend Hearthmasters to anyone needing chimney work.

Description of Work: Prompt and friendly