They just ruined every project. The patterns were inside out. They were not able to make the cushions line up. They wrecked all of the fabric. They threw away the original cushions. And to top it off all of the furniture came back smelling of cigarette smoke. They also tried to cut corners by using the old stuffing, when we paid for new. The sofas came back unfinished and ruined. It was a fiasco. We had to be persistent in getting our money back for all of the fabric she ruined. We did not pay for the damage.
Description of Work: I wanted them to reupholster 2 sofas. We provided all of the material.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
KATHRYN P.
03/2007
3.0
upholstery
 + -1 more
Shirley is a very nice person, but I was not pleased with the work. Chair came back stinking of cigarette smoke. Pillow was under-stuffed and there was not any arm rest covers made. She told me that I needed more fabric if I wanted the pattern to match up at the seams. I wish she would have told me that before completing the project. The price was very reasonable, but I got what I paid for.
Description of Work: Reupholstered a chair.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0
$250
MAX B.
12/2005
5.0
upholstery
 + -1 more
Shirley came and picked up my sofa, measured it and gave me a firm bid for reupholstery work. I took my time finding the material (paid for by me at JoAnn's Fabrics) and took it to her for the work. She removed the old upholstery, reglued the frame, used heavy foam to make new seat cushions and re-covered the antique sofa. It was returned to me this afternoon. It is beautiful. It was given to me by my late grandmother, and so had particular significance to me. Shirley did a wonderful job. I was fearful that it couldn't be redone, but she took her time and I am so pleased and proud of the final outcome. Truly wonderful. I highly recommend her for your upholstery needs.
Description of Work: Reupholstered an antique sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$530
03/2004
5.0
upholstery
 + -1 more
SHIRLEY IS PROBABLY THE BEST AT DOING ANTIQUE FURNITURE. I WOULD HIGHLY RECOMMEND HER.
Description of Work: FIXED SPRINGS IN TWO CHAIRS AND UPHOLSTERED ANOTHER CHAIR.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
03/2004
5.0
upholstery
 + -1 more
EXCELLENT WORK. GREAT PRICING.
Description of Work: COMPLETE REPAIR ON CHAIR & UPHOLSTERED BOTH CHAIR AND COUCH.
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Service Categories
Upholstering
FAQ
CRESCENT UPHOLSTERY is currently rated 3.8 overall out of 5.
No, CRESCENT UPHOLSTERY does not offer free project estimates.
No, CRESCENT UPHOLSTERY does not offer eco-friendly accreditations.
No, CRESCENT UPHOLSTERY does not offer a senior discount.
No, CRESCENT UPHOLSTERY does not offer emergency services.
No, CRESCENT UPHOLSTERY does not offer warranties.
CRESCENT UPHOLSTERY offers the following services: UPHOLSTERY REPAIR.