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ACE LOCK & KEY SERVICE INC

Locksmiths, Home Security Systems

About us

4 EMPLOYEES. COST IS DETERMINED BY THE JOB. SERVICE CHARGES APPLY. EXTRA CHARGE FOR AFTER HOURS SERVICE. MAY CONTACT THROUGH EMAIL.

Business highlights

50 years of trusted experience
Emergency Services Offered

Services we offer

SAFES SALES & SERVICES, RESIDENTIAL LOCKS SERVICE & INSTALLED, COMMERCIAL SALES & SERVICE, MEDECO HIGH SECURITY LOCKS, ELECTRONIC ACCESS CONTROL, DOOR CLOSERS, PANIC HARDWARE, DETEX ALARMS, ALL TYPES OF AUTOMOBLIES OPENED & LOCKS REPAIRED, REPLACED, KEYS MADE INCLUDING COMPUTER CHIP KEYS.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.2
value
3.0
professionalism
3.4
responsiveness
3.3
punctuality
4.0
Showing 1-6 of 6 reviews

Donna B.
03/2013
5.0
locksmith
  + -1 more
Great ladies working there and all three were knowledgeable about the process of recreating a key. We showed up hoping they would be able to make the key and they went right to work on it. About 30 minutes later we had a working key and copies of some others that we needed.
Description of Work: Recreated keys for a Harley Davidson motorcycle that had been lost and copies of a couple of other keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Mary Ann B.
04/2012
5.0
locksmith
  + -1 more
They didn't have any keys for that, but that was fine. About 15 years ago, I had to have some work done on a front lock. With the suitcase, they were able to find an alternative. It was one of those things that was trivial. They honestly did their best to help me find something that would fit, so they wouldn't have to cut off the lock. They did end up having to cut it off.
Description of Work: I had a lock on my suitcase I couldn't open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

DELORES S.
12/2008
1.0
locksmith
  + -1 more
The service man showed up sprayed WD-40 and tightened the bolts. The whole process took about five mins and I was charged $75.00. I called back the next day because the deadbolts were acting up again. When I mentioned that they should be working great for $75.00, I was told that I was lucky, because I should have been charged $100.00.
Description of Work: I hired Ace to fix two deadbolts that were not working correctly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$75

Response from ACE LOCK & KEY SERVICE INC
THIS IS ALL THAT COULD BE DONE TO MAKE THIS DEADBOLT WORK CORRECTLY- IT JUST NEEDED LUBRICATION AND TIGHTENING. SHE DID NOT CALL BACK TO SAY THAT TO SAY THAT THEY LOCK WAS NOT WORKING PROPERLY, SHE ONLY CALLED TO COMPLAIN ABOUT THE PRICE. USUALLY OUR MINIMUM RATE TO GO OUT IS $95.00 SO THEREFORE BEING CHARGED ONLY $75.00 SHE WAS GETTING A DISCOUNT.

Jeff M.
10/2008
1.0
locksmith
  + -1 more
Overcharged for the lock, charged excessively for trips when they were told exactly what was needed, damaged my RV, shoddy installation, smoked & left butts all over.
Description of Work: Opened my RV, replaced a lock they installed 3 years prior.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
3.0
punctuality
3.0

$400

Response from ACE LOCK & KEY SERVICE INC
WHO EVER THIS PERSON IS MUST HAVE THE WRONG COMPANY BECAUSE WE HAVE NOT WORKED ON ANY RV'S. SO THEREFORE THIS RATING SHOULD BE ERASED.

COSETTE K.
10/2007
5.0
locksmith
  + -1 more
At my request, he showed a great concern for my problem and got me into the home.
Description of Work: I locked myself out of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

BRIAN & JACQUE M.
08/2006
1.0
locksmith
  + -1 more
They said they couldn't do what I asked, so they replaced everything new instead of using the equipment I provided them. Later I talked to three other locksmiths, explained the situation, and all three said they would have been able to do that. I called the company not to make them redo it but just to make them aware that the technician gave me wrong information. They wouldn't let me talk to the person in change and eventually hung-up on me. They basically lied to me.
Description of Work: I hired them to replace and/or coordinate locks on our doors so they would all take one key.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$900

Response from ACE LOCK & KEY SERVICE INC
SOMETIMES THE HARDWARE IS NOT COMPATIBLE THEREFORE WE HAVE TO PUT ON REPLACEMENT HARDWARE AND THE CUSTOMER IS ALWAYS MADE AWARE OF THE CHARGES FIRST. NO WORK WILL BE PERFORMED WITHOUT THE CUSTOMERS CONSENT AND A TICKET IS SIGNED AT THE END CONFIRMING THAT THE WORK WAS DONE PROPERLY AND THE CORRECT PRICE WAS CHARGED. AS FAR AS OTHER LOCKSMITHS BEING CONSULTED - IT WOULD BE IMPOSSIBLE TO ANALYZE WHAT WAS DONE OVER THE PHONE.

    Contact information

    11321 E US Highway 40, Independence, MO 64055


    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Locksmiths,
    Home Security Systems

    FAQ

    ACE LOCK & KEY SERVICE INC is currently rated 3 overall out of 5.

    Monday: 8:00 AM - 5:30 PM

    Tuesday: 8:00 AM - 5:30 PM

    Wednesday: 8:00 AM - 5:30 PM

    Thursday: 8:00 AM - 5:30 PM

    Friday: 8:00 AM - 4:00 PM

    ACE LOCK & KEY SERVICE INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, ACE LOCK & KEY SERVICE INC does not offer free project estimates.
    No, ACE LOCK & KEY SERVICE INC does not offer eco-friendly accreditations.
    No, ACE LOCK & KEY SERVICE INC does not offer a senior discount.
    Yes, ACE LOCK & KEY SERVICE INC offers emergency services.
    No, ACE LOCK & KEY SERVICE INC does not offer warranties.
    ACE LOCK & KEY SERVICE INC offers the following services: SAFES SALES & SERVICES, RESIDENTIAL LOCKS SERVICE & INSTALLED, COMMERCIAL SALES & SERVICE, MEDECO HIGH SECURITY LOCKS, ELECTRONIC ACCESS CONTROL, DOOR CLOSERS, PANIC HARDWARE, DETEX ALARMS, ALL TYPES OF AUTOMOBLIES OPENED & LOCKS REPAIRED, REPLACED, KEYS MADE INCLUDING COMPUTER CHIP KEYS.

    Contact information

    11321 E US Highway 40, Independence, MO 64055


    Service hours

    Monday:
    8:00 AM - 5:30 PM
    Tuesday:
    8:00 AM - 5:30 PM
    Wednesday:
    8:00 AM - 5:30 PM
    Thursday:
    8:00 AM - 5:30 PM
    Friday:
    8:00 AM - 4:00 PM