Reviews
3.05 Reviews
Showing 1-5 of 5 reviews
Eric T.
08/2016
garbage collection
 + -1 moreAverage but not outstanding service. Small recycling bins and only every two week collection. I found customer support impersonal and somewhat difficult to access. I found another locsl service for a better price that supplies large trash and recycle bins with weekly pick up for both and better customer support.
Description of Work: Weekly trash and recycling collection.
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Jack C.
08/2014
garbage collection
 + -1 moreAmerican eagle is cheaper and better to work with.
Description of Work: We received a letter canceling our yard waste pick up. We had to cancel the regular trash pick up to find someone that would pick up both. They are now charging us $30 to pick up the trash container. We explained that we would not have canceled had they not canceled the yard waste but was told that's their policy. All we can do now is spread the word.
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John H.
05/2014
garbage collection
 + -1 moreunknown
Description of Work: Note: my provider address was Desoto not Imperial |I cancelled service (weekly garbage pickup) in Dec.2013 after 3 consecutive missed pickups. I would contact their customer service each week, the day after the missed day and they would provide a curiosity pickup and assure me the problem would be corrected. It never was. | |I did not receive a invoice for Jan/Feb/Mar, therefore I assumed the matter was closed. I received an invoice in March for the first quarter (which they said was past due) plus for the months of April/May/June. | |I called immediately and after a 44 min., 47 sec 'phone conversation, they gave me instructions as what I needed to do. I complied completely to their requirements, only to receive a "past due" invoice on 27 April with a threat of collection action. | |I wrote a second letter asking to resolve the matter and a month later wrote a third letter, and after 3 months, still no response or resolution. POOR Customer Service
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Pat S.
02/2014
garbage collection
 + -1 moreVery dependable. When service will be late or a holiday occurs, they email me.
Description of Work: They are my weekly trash haulers. The individual who handles Our route is so nice. I recently negotiated subdivision rates and They are more reasonable now.
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Yes, I recommend this pro
Stephen G.
07/2012
garbage collection
 + -1 moreThey've been doing pretty well. We used them for years and I think they've been better. We used to have some problems with their services before; but for the last several years, they've been reliable and really good.
Description of Work: We use Waste Management for dumpster service. They come out twice a week.
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Yes, I recommend this pro
Contact information
311 MILL ST, Imperial, MO 63052
Licensing
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Service Categories
Garbage Collection
FAQ
WASTE MANAGEMENT is currently rated 3 overall out of 5.
No, WASTE MANAGEMENT does not offer free project estimates.
No, WASTE MANAGEMENT does not offer eco-friendly accreditations.
No, WASTE MANAGEMENT does not offer a senior discount.
No, WASTE MANAGEMENT does not offer emergency services.
No, WASTE MANAGEMENT does not offer warranties.
Contact information
311 MILL ST, Imperial, MO 63052