Modern Solutions LLC

Really well. Tub looks new.

We waited an extra 3 weeks to get the same great crew that did our neighbors house. The work was done by them to my high standards as quickly as possible, given the delay from the cabinet company with messed up or missing items. No fault of Modern Solutions. They did a great job! Our floor has almost perfectly aligned grout lines thanks to the meticulous detail of the crew. If a line wasn't right they did not hesitate to redo it. Everyone was very responsive to every issue or question we had. The owner, Tim, went above and beyond in providing exception service at a reasonable price.

Excellent. Great communications and excellent demo and installation work by the crew. They worked with me as I wanted to install new vinyl in the hall bathroom which meant the demo'd/installed the master bath and then just demo'd the hall bathroom on a Friday allowing me to install vinyl flooring on the hall bath over the weekend. They then came back on Monday to finish the hall bath vanity/top installation. Work was excellent.

It went amazing. Could not have been happier.

Tim Thompson was very accommodating as we went through several rounds of color choices before making the final decision. During the process, I decided to add an accent strip of color to one row of tile. Tim made another visit to bring over the extra color samples that I needed to make my decision regarding the accent color. A different Tim came to do the actual work. He was very thorough in taping and masking everything so as to avoid overspray and leakage from the airgun that is used to apply this glazing. The flooring was also protected with masking paper and a drop cloth. He showed a great attention to detail. After the job, I found a few places where a minor amount of paint had blown under the masking tape, but nothing I couldn't scrape off or paint over. I did have some minor collateral damage where the masking tape had been put on the wall where the wall meets the tile. This is most likely due to the paint being older. In my case, it is basic white, so I will be able to touch it up with no problem. Note a powerful fan is set up in the window to exhaust the paint fumes. This is great except that when you pull massive air out of a window, it has to come in somewhere else. This is where I had a minor problem with the installer. Although otherwise knowledgeable and detailed about his craft, this law of physics seems to have been lost upon the installer, Tim. The glaze that is used for this process requires warmth to cure properly. He was concerned about the cold air coming in from another window, but again, the air being pulled out has to come from somewhere. My house is fairly air tight, so if I didn't open a window to compensate, there would have been backdrafts through the furnace and water heater flues -- not good. So, you may not want to have this work done in the winter as your house will get chilly and drafty. This of course applies to anybody that does this work.

The previous owner of our home did a very sloppy job with glass block install - not sure why this was chosen over a new glass shower surround, but... He cracked the marble walls in several places and left holes where he drilled the base tray into the short-separating wall between the shower and tub. It was a mess. I got bids for multiple options, from new marble shower walls to tile, and the cheapest bid was $2500 for the tile job plus material. I found Modern Solutions online by accident, but thought their online repair before/after pics were worth having them out to chat. Made an appointment with Tim, who came out and discussed options for the repair work and detailed how the job would proceed if I chose to use his service. His bid to repair the cracks was slightly more expensive than I had imagined, but still MUCH less than the other bids I had received for new marble or tile. The completed work is very good! They filled the holes and cracks, painted to match the marble and sparayed a protective coating over the whole thing. The coloring was a good match, and the damaged areas are nowhere to be found. The next step was to have a glass company put back on a door and return surround (when they came out a couple days after repairs were complete to take measurements, they were very very impressed at the work and took his business card!). I would use Modern Solutions LLC for marble repair work again.

Tim Thompson and his associate Rick did our job in conjunction with a large kitchen, bath and home remodeler. They did a fine job on the work described above. Even though it was a small job, they treated us as if it was a large gut remodel. They were very careful and covered all floors and cleaned up well at the end of each day. Two things in particular stand out: 1. Tim refinished the cultured marble sinks and retouched the tub so that they look like new. One would never know they are 20 years old. The color match was perfect and all the cracks were magically erased. No easy job - very labor-intensive. It was a miracle. 2. When we couldn't find a replacement for our old 5-light vanity fixture and were getting no help from our primary company, Tim suggested having the old fixture replated from polished brass to brushed nickel. We did that and it looks beautiful. If he hadn't spoken up, we would still be "cast adrift", searching for an appropriate fixture. Tiom and Rick were always on time and very polite and respectful.

The entire job was very well done.