Heating and Air Conditioning, Water Heaters, Water Filtration and Softening
About us
We pride our business on excellent workmanship done by our top notch employees who are the best in the industry. Our prices are hard to beat especially for the quality you will receive every time you choose us. We also specialize in having excellent customer service and do not believe in being pushy at all with our customers. Our reviews will testify to these statements about our business ethics. Our technicians have been specially trained to handle the sophisticated high-efficiency systems currently on the market today. These include all air conditioners, heat pump, furnaces, boilers and tankless water heaters.
Business highlights
7 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Heating & air conditioning repairs on all makes and types. New HVAC system installations, water heaters, tankless water heaters, water softeners, water purifiers and filters, piping and general electric repairs
Excellent work. They were communicative before arriving, efficient while here, friendly, and good at explaining what they were doing. I will be hiring them again next time I need maintenance done.
Description of Work: Air Conditioning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Melvin T.
07/2024
1.0
heating & air conditioning/hvac
+ -1 more
This company overcharged me on R22 freon. They charged $195 per pound which is way above the market rate $90-150. They were not very honest and I will definitely NOT recommend this company to anyone. This is not an honest way to make a buck.
Description of Work: Fill up freon for AC
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$803.75
Response from Liberty Heating & Cooling
This customer was a landlord of an apartment building. Before going out, he asked me numerous questions about what everything would cost down to how much per pound I charge for the two different types of Freon. So I have text messages to prove. Him exactly what I told him upfront, which he did not have a problem with until it came time to pay the bill. Then he told his tenant to pay it instead for him and the tenant of course not having any air conditioning was more than willing to pay for it because they did not want to get stuck another day without cooling. Even the tenant said that the guy seems off and shady and does not communicate well. My prices are below what all of the reputable companies around St. Louis charge nowadays for refrigerant. I told him to check and call around, but he just decided that he would try to make me look bad because he was unhappy with paying me for what I did for him. No one else complains when I charge them the same amount, only this person. I often find this to be the case with landlords. Many times they are difficult to deal with and expect everything to be done at a below retail value.
Keith W.
07/2024
5.0
water heater repair
+ -1 more
Excellent service, Sam is a skilled technician. Highly recommend him for any work you need completed.
Description of Work: Water Heaters
Rating Category
Rating out of 5
Yes, I recommend this pro
Dawn R.
05/2024
5.0
water heater repair
+ -1 more
Able to install on a timely basis. Friendly, clear, and reasonably priced.
Description of Work: water heater installation
Rating Category
Rating out of 5
Yes, I recommend this pro
Diane K.
12/2023
4.0
water heater repair
+ -1 more
Contractor was not on time and could not remember the size of unit we discussed but the installation was smooth and he was courteous and respectful. The price was reasonable.
Description of Work: installed new 40 gallon water heater
Rating Category
Rating out of 5
Yes, I recommend this pro
Matthew M.
11/2023
5.0
heating & air conditioning/hvac
+ -1 more
Very impressed with this company. They were prompt and very honest with their work. Other companies tried to upsell me on a full system when it was a small fix. Sam will be my go to guy from here on out.
Description of Work: Maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Cindy H.
06/2023
5.0
heating & air conditioning/hvac
+ -1 more
Quick, inexpensive, and knowledgeable! Highly recommend!
Description of Work: Nee AC compressor and Freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$590
Alex E.
11/2022
5.0
water heater repair
+ -1 more
Sam is awesome! My water heater went out right before Thanksgiving. Every where i called was quoting a couple weeks. Sam came next day was here right when he said he would be and was done in 2 hours. I highly recommend Liberty.
Description of Work: Water Heater Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Debbie H.
03/2022
5.0
water heater repair
+ -1 more
It went great. Was able to do it the same day we talked to Sam and very friendly and knowledgeable. Very happy with the service.
Description of Work: Repaired leaking water heater by installing new pressure relief valve and replacing bad expansion tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
June R.
04/2021
5.0
water heater repair
+ -1 more
Sam drove out over an hour, late in the evening, to examine our water heater. He found it to be unusable and immediately drove to Home Depot for a new water heater and regulator. It took him less than an hour to install so we could be comfortable and have hot water again. He left our home late with a long drive home. He was extremely knowledgeable, professional and helpful. We would call him again with any plumbing needs.
Description of Work: Water Heater was replaced as well as our pressure regulator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Christine S.
03/2021
5.0
water heater repair
+ -1 more
He did excellent work and was very helpful.
Description of Work: Water Heater installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Stephen C.
02/2021
5.0
water heater repair
+ -1 more
Remove electric water heater and install a new high efficiency gas water heater.
Description of Work: Sam Marsala went out of his way to make sure we were satisfied with his work. The tankless heater was installed according to specs but was giving us an airflow error code. Sam came back to our home two additional times to troubleshoot and fix the problem with the water heater. I will hire Sam again because I know I can count on him!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stephen A.
12/2020
5.0
heating & air conditioning/hvac, water heater repair
+ 0 more
Sam Marsala was very good at diagnosing my furnace trouble, the fix was simple to my relief. My water heater was on its last legs. Sam diagnosed the trouble and we had Sam install a new Raheem water heater. He was very quick to respond to my needs and explained very clearly the trouble found. Installation was really done neatly and he left the work area very clean. I am more then satisfied with the work, product and technician. Well done.
Description of Work: Diagnose furnace and water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
william G.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Sam did a great job, and went above and beyond to fix my problems.
Description of Work: furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Tahira B.
11/2020
5.0
heating & air conditioning/hvac
+ -1 more
Sam was amazing. Very professional i will recommend him to all my friends and family for sure. Thank you Sam.
Description of Work: Furnace repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Deb S.
06/2020
5.0
heating & air conditioning/hvac
+ -1 more
Sam is honest and very professional, working 12 to 14 hours per day to keep his customers cool. We had work done on our A/C and he used all of his Freon on our A/C. Sam assured us he would return. Unfortunately, before Sam could return with more Freon, our thermostat quit working. We called Sam in the afternoon and he assured us he would stop by. Sam did call on his way and he arrived a few minutes before 9 pm. Sam is wonderful!
Description of Work: A/C repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cindy W.
05/2020
5.0
heating & air conditioning/hvac
+ -1 more
Sam was great. Had a extremely dirty system that would not function correctly or blow cold air. Had High Ridge Heating and Cooling here as he has done work before for me and parents. He took one look and stated we needed to replace entire a/c furnace unit for $3100. Told us it would cost about the same to clean. No way I could afford that so went on Angie's List to find someone and read Sam's review's. He came out and told me the cost at $425 to clean. Which was fantastic. He spent about 2 1/2 to 3 hours and did a wonderful job. Ended up paying total $625 once he was done and asked me before doing anything additional that would cost more. Also since our unit didn't have valves on system to reuse our refrigerant he had to put new in which was part of price increase. Sam, thanks so mich for not trying to take advantage.
Description of Work: Cleaned my very dirty a/c
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$625
Sybille O.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
My regular service had no openings for the following three days. I picked Sam and he agreed to come by at the time I needed him to check it out. A spare part was at hand and the furnace was fixed and running within 30 minutes.
Description of Work: Furnace only ran the fan without heating during freezing temperatures in the morning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Brent B.
04/2019
5.0
heating & air conditioning/hvac
+ -1 more
The problem was diagnosed quickly as a failed capacitor that was replaced. I was also told that the relay needed to be cleaned and eventually replaced in the near future.
Description of Work: Air conditioner repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$520
T K.
01/2019
5.0
heating & air conditioning/hvac
+ -1 more
I want to thank Sam for showing up on such short notice. He was professional and polite and in no time was able to identify the issue. Not only was he able to identify but also explain what was going on before fixing the issue. Highly recommend! 👍
Description of Work: The furnace was randomly shutting down leaving the house really cold(30° F).
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Matthew H.
11/2018
2.0
heating & air conditioning/hvac
+ -1 more
Hours per Angie's list say open on Sunday - our house was getting cold. I called and left a message. Never heard back. Still haven't. So, what's the point of leaving a message of no one calls you back. Clearly not interested in helping. And look, if you don't want to work on Sundays, then have hours that reflect that - it makes sense. But if your hours say 'open all day' on Sunday, I think you could be available. And if you can't, then return the call and say, 'sorry, I am booked up or whatever'. But to totally ignore a call and keep us waiting to call someone else thinking you might return our call, that's terrible and it delayed getting our problem fixed by someone who actually returns calls.
Description of Work: Had a heater problem - looking for someone to fix
Rating Category
Rating out of 5
responsiveness
1.0
Response from Liberty Heating & Cooling
Our company never received any communication or messages from this person. We looked on our message center as well as our Angie’s List messages and found nothing? Not sure what happened or if he has us confused with another company? We always respond to customer inquiries ASAP. We are sorry if this was us and did not get your message. We try to meet every customer with 100% satisfaction through our office staff as well as our service technicians.
John M.
08/2018
5.0
heating & air conditioning/hvac
+ -1 more
This is my first time using Angie's List. I found Liberty Heating and Cooling in my area with good reviews so I decided to give them a chance. It was after hours and Sam answered right away. He told me he was waiting on his wife to come home before he could come over. While we were on the phone he said that she just pulled up and he was on his way. In under an hour my AC was back up and working better than before. Sam was a true professional and has earned a new customer. Thanks Sam!
Description of Work: Bad capacitor and low on freon
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeff B.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
Project: Repair or Service a Central Air Conditioning System Sam from Liberty is GREAT! I had my AC recharged earlier this year and they charged me $170 per pound for freon!! This is the dirty little secret..You (and they) can buy it for $29 a pound on the internet....so I lost the first round with SmartHouse??? overpaid for 2 pounds plus service call plus labor.....A month later. I accidetnally cut a hole in my line in the garage.lost 5 pounbds of freon.I called all the AC companies I could find and asked them how much per pound the cheapest was $85!! some for $150!! Oh they all lie to you "the price is going up" R22 freon will be outlawed in 2020 our costs have gone up" BS! they all want to stick you for maybe an extra $600 wihtout you knowing it if you need 5 pounds. They are all con artists and liars . I checked with about 5 companies and got the cheapeast bid of $1000 ish and most around $1300! I told them I knew about the mark up on freon and they all did their little tap dance. I finally found Sam on Craigslit under services rendered...Called him he said he would give me a fixed price he knew all about the markup scam! He got the job done for $525!! Sam is a hard worker and didint show up til 7pm and had one more call that night after me! He welded my pipe vac'd the system and charged it up as good as new! While most of these AC company rackets try to get rich off of each job. Sam has a different philosophy he gives a fair deall and justs works harder than everyone else and makes it up on volume. Also he is a one man company so he has very littel overhead...One slight complaint..he hinted that he would be over by 4:15 PM but didn't make it til 7pm as he has other jobs he said were"ahead of me" I suspecet he got a job that he would lose if he didnt take it right away and could tell I would wait....Just a guess....Anyway it was worth the wait ...they say you can get Good Fast OR Cheap Pick 2. Oh and here is a warning ..If you ask for after hours service from any of the established crooked companies get ready to pay $249 a pound for freon!!!! Less
Description of Work: Fix a hole in my freon line recharge Ac system,
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$525
Robert B.
06/2018
5.0
heating & air conditioning/hvac
+ -1 more
Sam was very quick to call back. He had the problem diagnosed and fixed within 30 minutes. I’m going to use him from now on.
Description of Work: Capacitor shot on outside A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Pat M.
05/2018
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. Sam identified the issue within 5 minutes of his arrival. In and out in around 30 minutes. Competent, friendly, skilled and very informative. Will do business again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Water Heaters,
Water Filtration and Softening
FAQ
Liberty Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Liberty Heating & Cooling accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
No, Liberty Heating & Cooling does not offer free project estimates.
No, Liberty Heating & Cooling does not offer eco-friendly accreditations.
Yes, Liberty Heating & Cooling offers a 10% senior discount.
Yes, Liberty Heating & Cooling offers emergency services.
Yes, Liberty Heating & Cooling offers warranties.
Liberty Heating & Cooling offers the following services: Heating & air conditioning repairs on all makes and types. New HVAC system installations, water heaters, tankless water heaters, water softeners, water purifiers and filters, piping and general electric repairs