After a big rain, I noticed a big water spot on my carpet that had been installed only 2 weeks earlier. My carpet installer recommended Griffin Brothers. After giving a couple damage control tips Darla was able to get someone out to my house in less than 2 hours. Brandon was professional, helpful, and courteous. He advised me that for the same reason the Stainmaster keeps stains out, it doesn't dry well, and he removed it. He also assured me that the carpet was drying nicely with my fans and dehumidifier.
Description of Work: drying/removal of water soaked carpet and pad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Leslie P.
06/2016
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Nell O.
05/2015
5.0
carpet cleaners, upholstery cleaning
+ 0 more
Jeff was very professional. And courteous. He did a fantastic job on some very worn carpet and I liked that it was one of the few companies that did such a thorough job. He cleaned the entire carpet and not just around furniture, which many companies do. I thought the furniture turned out beautifully also. Would definitely use them again. Darla in the office was also very helpful and courteous whenever I called and was able to move up my cleaning due to an open house I was having that got rescheduled
Description of Work: cleaned carpet and sanitized and cleaned upholstered furniture in family room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Zoila T.
04/2015
5.0
carpet cleaners
+ -1 more
.
Description of Work: They did a wonderful job of cleaning and restoring our 8 year-old carpets in our main living area and carpeted stairs and upstairs floor. They meticulously mended and re-seamed problem areas and removed stains from high-traffic areas for our new tenants and left our carpets looking great-saving us from having to re-carpet those two floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Anita S.
02/2014
5.0
carpet cleaners
+ -1 more
Friendly and very professional. They were able to remove stain ins basement carpet that was a decade old!!! Amazing!!!! They came three times to apply the treatment and something that has been there for 10 years was completely gone. They stopped that finish of foyer and kitchen hardwood and finished ! Great job!
Description of Work: Carpet steam cleaning, Hardwood finish
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Barbara S.
07/2013
3.0
carpet cleaners
+ -1 more
Seemed like they were new at this and were experimenting with us. The work they did in one of the bathrooms came undone within days - they got it to look white, but then it flaked off. The other 2 bathrooms held up longer, but overall quality was just ok.
Description of Work: Cleaned grout in bathrooms
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
punctuality
5.0
$100
Karen P.
04/2013
4.0
ceramic tile
+ -1 more
They were very friendly and courteous. Did an overall good job.
Description of Work: My kitchen ceramic tile & grout needed cleaning. They came with a machine and cleaned it. They did a good job. Didn't get close to the walls because I guess the machine would'nt go there.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer K.
03/2013
5.0
carpet cleaners
+ -1 more
Both brothers were so very nice, honest and overly helpful. They shared great tips for maintaining the air quality in my home. Extremely friendly and professional. My air ducts look great and the price was perfect. Would definitely recommend hiring this company for any of your cleaning needs.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Yvonne S.
02/2013
4.0
ceramic tile
+ -1 more
Griffin Brothers' 3-D Air Duct & Carpet Cleaning tried really hard to clean the polyurethane stain correctly. They came out 3 different days to try to fix it. They keep working on it until it was right. There were a couple of things that they did that I didn't like. I like the fact that they tried hard to do the job correctly to get it fixed. I would say that they were punctual.
Description of Work: They did some tile cleaning for me.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$250
Don W.
01/2013
5.0
carpet cleaners
+ -1 more
They were very friendly. I will definately call them again. I plan to have my air ducts cleaned. They shared valuable tips.
Description of Work: I hired the Griffin Brothers right before thanksgiving to clean a 17 year old never before cleaned basement carpet. They got me in within a week. They made my pitiful carpet look great!! They shared other services they provided but were not pushy about it. I asked them to vacuum the rest of my house with their high powered vacuum and they were able to accomodate me on the spot without waiting or making another appointment. Then they went above and beyond.....They cleaned a set of stairs for free, vacuumed small runners, clipped loose fibers, cleaned the fireplace brick, and even swept the sidewalk where the vacuum hose way laying.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$302
John & Sue L.
10/2012
5.0
ceramic tile
+ -1 more
As expected
Description of Work: Cleaned the grout in my kitchen and eating area that had not been deep cleaned in 20 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
barbara M.
07/2012
5.0
ceramic tile
+ -1 more
Everything wen well. They were very pleasant and did a good job. The workers were also very diligent and things were completed in a timely manner. I also had them do a bid for some other work that I want done as well.
Description of Work: I purchsed a Big Deal for their services. They cleaned the ceramic tile in my entry hall and the aggregate on my front porch.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Joan C.
07/2012
5.0
ceramic tile
+ -1 more
Jeff and Mike cleaned and sealed the grout perfectly. I am now bringing them back to clean my carpet. They are so much better than all the "big boys" who do all the fancy advertising.
Description of Work: Awesome company. Jeff and Mike are great! A's in all categories.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Joan C.
05/2012
5.0
ceramic tile
+ -1 more
Jeff and Mike Griffin were both friendly and professional. They arrived promptly and completed the work quickly and efficiently and to my overall total satisfaction. I plan on using them in the future for carpet cleaning and ongoing ceramic floor maintenance. They are an asset to Angie's List.
Description of Work: I am thoroughly satisfied with the ceramic floor cleaning and sealing job I contracted them to perform.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Heather and Eric S.
04/2012
5.0
carpet cleaners
+ -1 more
.They were very friendly and did a good job. They talked like they knew what they were doing. I was happy with the results.
Description of Work: .I used Griffin Brothers 3-D Duct & Carpet Cleaning to clean the carpet and stairs.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hyung K.
03/2012
5.0
carpet cleaners, ceramic tile, upholstery cleaning, air duct cleaning
+ 2 more
My son wrote on the couch with a Sharpie pen and a ballpoint pen. They were able to get it all out without a trace. They have cleaned our carpet, upholstery, and air ducts in the past. They have also taken care of mold, and they follow up and test afterwards. They have worked for our family for over 7 years. They are brothers, very personable, and very honest. I have left them in the house and they lock up when they leave.
Description of Work: They came to clean our floor tile in kitchen, hallway, and bathrooms, cleaned the grout by powerwashing, buffed it out. It looked as if it had been regrouted. They have also powerwashed a stone wall in our basement. They also did a sand-free refinishing of floors in a rental house we own. It really looked great, and saved the wood. The do a buffing and polishing. They cannot change the color, but otherwise it looks better than good! The realtors thought this was a real selling point. They did the whole house for approximately $800 and we'd had a refinishing estimate for $5000.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Shirley K.
02/2012
5.0
carpet cleaners
+ -1 more
We used another company. They came to the house to give us an estimate and basically said they couldn't help us, that our carpet was too dirty. It was really off-putting. We were actually leaving for vacation the next day so it was really important that we get somebody that day. It was the only day I could do it because I have a bird and they can't clean the carpets when he is in the house. We called Griffin Brothers. It's a family owned business, two brothers working together. I have met both of them and they are very very nice. They don't bat an eye at what we ask them to do. They have really really good prices. They decided to fit us in because we really needed help. When I asked the other company about the high power vacuum they said I needed a separate appointment for that Griffin does it automatically.They are really accommodating. They fit me in with basically no notice. He finished the job he was on and came right over. They are really nice people, easy to work with, great service.
Description of Work: We had them clean two rooms and the stairs. They power vacuumed the carpets before cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Kayte T.
10/2011
5.0
carpet cleaners
+ -1 more
The actual carpet cleaning was done very well. The carpet was pre-treated for spots. Furniture was moved and replaced. Special protectors where put under the legs of the furniture to protect from the damp carpet. Both Griffin Brothers did the work using hoses from their truck which contained the cleaning machine. It's a second floor condo so they brought the hoses over the front deck through the deck doors. That's the technical description of the work they did. Mike and Jeff are experts and treat carpet cleaning and their other services as a science. They explain everything in a way that is understandable but reflects years of experience and study. The condo had a smoker who never opened the doors or windows. They approached the situation as if it were a smoke cleanup from a fire. The price may be a little higher because special treatment had to be given to cleaning the carpet. They provided other services to mitigate the smoke odor. In the end, the odor was vastly improved (we did not use all their services that were available). Scheduling the work to get done was difficult due to renovation issues in the condo building. They worked with us gladly and rescheduled as things came up. On the day of cleaning, we were faced with having to stop the work. Even though both brothers were there with their equipment and ready to go, they were willing to come back at another time. We would consider no other carpet service, duct cleaning, or fire/smoke mitigation other than the Griffin Brothers. They love what they do and their client's needs are most important to them. Griffin Brothers exemplify quality, service and expertise in a business. And they're really nice guys.
Description of Work: Carpet cleaning for 5 rooms, hallway, 2 baths, and entry in a 1763 SF condo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$475
Jeff B.
02/2011
5.0
carpet cleaners
+ -1 more
We've used them before and have them at least once if not twice a year. They did a good job the first time and we've always had them back.
Description of Work: We used Griffin Brothers for carpet cleaning in our house. It was seven rooms, a hallway and stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Maryann T.
05/2009
5.0
carpet cleaners
+ -1 more
Mike listened as I told him my room sizes; he gave a over the phone estimate & telling me of his expertise in the cleaning of carpets -- we set up date to clean -- they arrived promptly -- vacuumed with a very high powered suction that removed deep down dust & dirt - (from livng with kids & animals over years) - from furniture and carpeting then used the cleaning machine -- very impressed -- carpets and furniture look and smell great -- they came back later in the day and replaced all furniture -- I immediately e-mailed all my friends with Mike & Jeff Griffin's name and their phone number. Maryann T.
Description of Work: I found Griffin Brothers Carpet Cleaning, House Springs, Mo. on Angie's list -- Berber Carpet -- in living room, sun room, hall, 13 steps, and Husband's sitting room; 1 - bedroom 1 Micro recliner - very dirty -- Usng a high power vacuumed system and useing very hot water & cleaning solution Deep Vacuuming - 2 couches; 5 chairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
ELIZABETH U.
07/2008
5.0
carpet cleaners
+ -1 more
Their personal attention is great. Mike and Jeff are friendly, helpful and always go above and beyond.
Description of Work: Griffin Brothers cleaned all of the carpet in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$222
KIM B.
03/2008
5.0
carpet cleaners
+ -1 more
They were professional and did terrific work. They took the time to answer all of my questions. I would recommend them highly! They quoted a fair price and stuck with it. They cleaned up nicely and left the room looking terrific.
Description of Work: This company came to my aid when we had a partially flooded basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
MITCH W.
04/2007
5.0
carpet cleaners
+ -1 more
They were phenomenal. I've compared them to other companies and their quality and their prices blow the competition away. My daughter spilled a can of paint after they had been out and I called them back and they were back out the same day to clean up the paint.
Description of Work: They cleaned all the carpets upstairs and in our office. They also cleaned our couch.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Air Duct Cleaning
FAQ
Griffin Brothers' 3-D Air Duct & Carpet Cleaning is currently rated 4.8 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Griffin Brothers' 3-D Air Duct & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa