SMALL JOB SPECIALISTS INC

BOB ARRIVED EXACTLY ON TIME, KNEW WHAT TO DO, AND FINISHED THE JOB IN LESS TIME THAN ANTICIPATED. HE WAS FRIENDLY, PROFESSIONAL, AND EFFICIENT. I WILL DEFINITELY CALL THEM AGAIN.

THEY FAILED TO COMPLETE THE TASK OF INSTALLING A NEW LIGHT FIXTURE AND A REMOTE LIGHT STITCH AS REQUESTED. THE FIRST GUY THEY SENT OUT GAVE ME A BID ON THE WORK, THEN SUBSEQUENTLY QUIT THE COMPANY (THE NEXT DAY). THE OWNER THEN SENT OUT A GUY WHO DID NOT COMPLETE THE JOB AS I HAD DISCUSSED WITH THE OWNER (IN PARTICULAR HE FAILED TO INSTALL A DIMMER SWITCH AND THE SWITCH PLATE I PURCHASED AND APPARENTLY MADE NO EFFORT TO DO SO). WHILE THE FRONT PORCH LIGHT NOW WORKS, MY OVERALL EXPERIENCE WITH THESE GUYS WAS A HAPHAZARD EXPERIENCE. I DON'T THINK I WOULD USE THEIR SERVICES AGAIN.

MY ORIGINAL APPOINTMENT WAS FOR 6-27-05. THE WORKMAN CALLED EARLY THAT MORNING, TOLD ME HE WAS ILL AND WOULD RESCHEDULE FOR 7-5-05 AT 8:00 AM. WHEN HE HAD NOT ARRIVED BY 8:30, I CALLED THE OFFICE AND WAS TOLD THAT WORKMAN WAS IN THE HOSPITAL, AND THE OFFICE KNEW NOTHING OF THE RESCHEDULED VISIT. WE RESCHEDULED AGAIN FOR 11:30 ON 7-8-05. ON THAT DAY, BOB ARRIVED SLIGHTLY EARLY, WAS VERY POLITE AND WILLING TO EXPLAIN WHAT NEEDED TO BE DONE. HE WORKED QUICKLY AND EFFICIENTLY, FINISHED IN UNDER 3 HOURS, INCLUDING A TRIP TO PURCHASE NEEDED SUPPLIES. BOB ALSO SUGGESTED SOME COST SAVING MEASURES WHICH I APPRECIATED. I WAS UNHAPPY WITH THE ORIGINAL SCHEDULING PROBLEMS, BUT BOB MORE THAN MADE UP FOR IT WHEN HE ARRIVED.

THEY DID EXACTLY WHAT THEY SAID THEY WOULD DO. THEY WERE 5 MINUTES EARLY, CLEANED UP AFTER THEMSELVES, AND STUCK TO THEIR TIME AND PRICE ESTIMATE. THEY WERE CONCERNED WITH OUR TOILET, AND WAS CONCERNED THAT IT MIGHT GET DAMAGED, BUT HE DIDN'T END UP BREAKING IT. I APPRECIATE THE HEADS UP. I WILL DEFINITELY HIRE THEM AGAIN

THE REPRESENTATIVE (BOB?) WAS RIGHT ON TIME, VERY PROFESSIONAL, AND ANSWERED SEVERAL QUESTIONS UNRELATED TO THE WORK HE WAS DOING. I WAS EXTREMELY PLEASED WITH THE SERVICE RECEIVED. ALSO, SCHEDULING WAS HANDLED VERY PROFESSIONALLY AND COURTEOUSLY. OF THE HANDYMAN COMPANIES ON THE LIST, I FOUND THIS COMPANY TO BE MORE REASONABLY PRICED THAN SOME OF THE OTHERS. I WAS VERY PLEASED AND WILL USE SMALL JOB SPECIALIST AGAIN.

BOB DID AN EXCELLENT JOB, ARRIVED EARLY AND COMPLETED THE JOB IN APPROX. THREE HOURS. CLEANED UP THE AREA. WE ARE VERY HAPPY WITH THE LAST TWO JOBS BOB COMPLETED FOR US OVER THESE LAST TWO WEEKS.

I CALLED FOR AN APPOINTMENT & THE PERSON WHO CAME OUT LOOKED UNPROFESSIONAL, GAVE A VERY HIGH PRICE FOR LABOR & DIDN'T GIVE ME ANY CONFIDENCE THAT HE COULD DO GOOD WORK. I FOUND ANOTHER COMPANY WHO DID THE WORK WELL, AT A THIRD OF THE PRICE.

ON THE STOPPER ON THE SINK, THE DELTA LOGO IS FACING THE WRONG DIRECTION. BUT IT'S IN THE MASTER BATHROOM SO IT'S NOT SOMETHING OTHER PEOPLE WILL SEE.

WORKMAN DID A FINE JOB IN A SHORT PERIOD OF TIME. THEY REVIEWED THE JOB, AND THEN QUOTED US A PRICE. THEY DID THE WORK IMMEDIATELY.

HE WOULD NOT COME OUT TO GIVE A QUOTE. GAVE US A TELEPHONE QUOTE FOR MOVING FANS AND SAID THAT WHEN TECHNICIAN CAME FOR THAT HE WOULD LOOK AT OTHER JOBS.

CAME OUT ON TWO DIFFERENT DAYS FOR A VARIETY OF SMALL PROJECTS, AND MOST WERE WELL DONE. THEY FAILED TO LEAVE AN INVOICE, AND A FLUORESCENT LIGHT STILL WASN'T FUNCTIONING. I CALLED THE OFFICE, AND LEFT A MESSAGE ASKING THAT THE INVOICE BE DROPPED OFF AND THAT THEY LOOK AT THE PROBLEM WITH THE LIGHT ON A SCHEDULED FOLLOW UP VISIT. THEY DID COME BACK BY, BUT DID NOT ADDRESS THE ISSUES I BROUGHT UP, AND NOW THEY ARE UNWILLING TO INSPECT THEIR WORK, UNLESS I COMMIT TO REPLACING THE FIXTURE. I'M DISAPPOINTED THAT A GOOD WORKING RELATIONSHIP HAS SOURED BECAUSE THEY WON'T PROVIDE QUALITY FOLLOW UP AND SERVICE.

BOB DID A GOOD JOB. VERY COURTEOUS AND HELPFUL.

JON 1: MARK WAS VERY COURTEOUS AND PROMPTLY RETURNED MY INITIAL CALL. THE REPAIRMAN WAS ALSO VERY COURTEOUS AND EXPLAINED EVERYTHING HE WAS DOING. HE WAS ALSO FAST -- THE WHOLE JOB TOOK 1 1/2 HOURS, INCLUDING AN UNEXPECTED TRIP TO HOME DEPOT. PRICING WAS VERY FAIR. I'M HAVING THEM COME BACK TO MY HOUSE FOR A FEW MORE REPAIRS. JOB 2: PROMPT, VERY PROFESSIONAL, REASONABLE PRICE AND VERY FAST. THIS IS THE SECOND TIME I'VE USED THIS COMPANY AND I WILL USE THEM AGAIN.

GREAT JOB! FRIENDLY, ON TIME, KNOWLEDGEABLE AND CAME PREPARED. HAD EVERYTHING HE NEEDED WHEN HE ARRIVED, DID A GREAT JOB MAKING ALL THE REPAIRS, AND WAS DONE FASTER THAN I EXPECTED. ALL REPAIRS DONE TO MY SATISFACTION. WILL DEFINITELY USE THEM AGAIN.

WE'RE PLEASED WITH THE WORK PERFORMED. THE HANDYMAN ARRIVED RIGHT ON TIME, WAS PLEASANT, PROFESSIONAL, AND WAS COMPETENT. HE REMOVED GROUT FROM THE SHOWER AND REPLACED WITH NEW GROUT. HE FINISHED IN LESS TIME THAN I THOUGHT HE WOULD. GREAT!

THE WORKER WAS POLITE AND HELPFUL WITH SUGGESTIONS.

OVERALL POSITIVE EXPERIENCE. THE SERVICE PERSON WAS PLEASANT, THE COMPANY RESPONDED QUICKLY, THEY WERE PUNCTUAL & NEAT. PLEASED WITH THE RESULTS.

I SPOKE TO MARK SEVERAL TIMES TO SCHEDULE THE WORK, PLUS CHANGE THE WORK I WANTED COMPLETED. MARK WAS VERY RESPONSIVE AND FLEXIBLE IN SCHEDULING THE WORKERS. BOTH BOB AND STEVE WERE VERY PUNCTUAL, CONTACTED ME TO RECONFIRM, DID VERY GOOD WORK, AND VERY CLEAN. I WAS SO HAPPY WITH THE WORK THAT BOB DID ON THE DRYWALL, THAT I CANCELLED THE ORIGINAL PAINTER AND HAD STEVE COMPLETE THE PAINTING. IT IS NICE TO WORK WITH A COMPANY THAT RESPONDS TO YOUR REQUESTS, DOES GOOD WORK, AND HAS REASONABLE PRICING.

BOB, THE WORKMAN, WAS PLEASANT AND KNOWLEDGEABLE AND ALWAYS ARRIVED ON TIME. THE ESTIMATE WAS ACCURATE AND FAIR.

HE WAS JUST WONDERFUL. I WOULD RECOMMEND HIM TO ANYBODY.

THE PERSON ASSIGNED TO THE TASKS, BOB, WAS ON TIME, ARTICULATE, PROFESSIONAL AND KNOWLEDGEABLE. I WILL BE ASKING FOR HIM SPECIFICALLY IN THE FUTURE.

ONE PROBLEM WITH ''HANDYMEN'' IS HAVING TO LEAVE MESSAGES. WHEN THEY CALL BACK AND YOU ARE NOT AT HOME THEY GET UPSET. MOST HANDYMEN RETURN CALLS AFTER 4PM. WHEN YOU WORK HOW DO YOU ACTUALLY GET TO TALK TO A PERSON?

WE TOOK TIME OUT OF OUR WORK SCHEDULE AND WHEN THE WORKMAN ARRIVED HE DID NOT HAVE THE CORRECT EQUIPMENT AND COULD NOT PERFORM THE WORK. WE SPOKE WITH THE OWNER WHO WAS TO FOLLOW UP WITH US ABOUT WHEN THE WORK COULD BE DONE, ONLY TO HAVE HIM LEAVE A MESSAGE LATER ON SAYING THEY COULD NOT DO THE WORK AT ALL. A SERIOUS WASTE OF TIME.

HE WASN'T EVEN COURTEOUS, HE WAS TOO MUCH IN A HURRY AND DIDN'T EVEN WANT TO COME OUT AND LOOK AT WHAT NEEDED TO BE DONE. I DID NOT FEEL I'M QUALIFIED TO TELL HIM THAT NEEDED TO BE DONE AND I WANTED HIM TO LOOK AT IT, BUT HE DIDN'T WANT TO COME. HE ALSO TOLD ME THEY DON'T GIVE FREE ESTIMATES.

BOB, THE TECHNICIAN, WAS POLITE, INFORMATIVE, AND HONEST.