I wouldn't have them again. It is like a Pop and son business and I don't think they really know what they are doing. I am not satisfied with their work. I would not recommend them. They were here on time. They were pretty professional but not up to par. I would not use this service again.
Description of Work: They filled in some spots on our house.
Rating Category
Rating out of 5
quality
2.0
professionalism
5.0
punctuality
5.0
$1,200
BETTY S.
10/2010
4.0
masonry
+ -1 more
Sam and his crew were very nice. However, they told me they could match the existing mortar and the product they used was NOT a good match. When I complained about how obvious the patched areas looked, Sam came out personally and tried to make it better. He suggested that over the winter it would weather and more closely match the original mortar. He may be right; I don't have the experience to know. Or I may have the work re-done next year. For now, I'm pleased the "maintenance" aspect was promptly taken care of, but not happy with the cosmetic aspects. I wish I had been home to talk with the crew as they were working and give them feedback before the house was totally done.
Description of Work: Tuckpointed areas where the mortar between bricks had deteriorated or was missing, on ranch home
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Amy W.
08/2009
5.0
masonry
+ -1 more
Extremely pleased with the quality of their work. Small business is family owned - very friendly and approachable. They did a very thorough job in identifying what needed to be done, provided a value-priced fixed-bid estimate, and completed the job quickly. They did an especially great job matching the existing grout and blending in with the rest of the brickwork,... I have to look very closely to see what areas were repaired. Much better than the (obvious) previous work that was done on our house. Other firms bid on the same work, but did not provide the same level of confidence that they could take care of the details such as matching grout and blending with the rest of the brickwork. Other firms were also higher priced by as much as 50%. I have no hesitation in recommending Sam Brooks for tuckpointing or other masonry work.
Description of Work: (1) Fully tuckpointed chimney and waterproofed exterior brick. (2) Spot tuckpointed the entire brick exterior of my house. (3) Painted and weatherproofed exposed exterior wood along the roof.
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Service Categories
Masonry
FAQ
Sam Brooks Tuckpointing Inc is currently rated 4 overall out of 5.
No, Sam Brooks Tuckpointing Inc does not offer free project estimates.
No, Sam Brooks Tuckpointing Inc does not offer eco-friendly accreditations.
No, Sam Brooks Tuckpointing Inc does not offer a senior discount.
No, Sam Brooks Tuckpointing Inc does not offer emergency services.
No, Sam Brooks Tuckpointing Inc does not offer warranties.