S***** job he did and Scott is fraud. Took my money for unfinished job.
Description of Work: closet upgrade
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0
$464
Scott M.
07/2022
5.0
closet systems
 + -1 more
This was one of the least stressful projects I have ever been involved with. Scott came out and simply inspected what the space looked like, took measurements, had NO sales pitch, and then sent me a 3D rendering of what the resultant work would look like. It was reasonably priced (it was a relatively small job), and I said I would like to proceed. I was then able to have an appointment scheduled in less than a week, the work was done in a neat and professional manner, and the end result - I love the work that was done. I would definitely recommend their services, and at least give them a shot - I think you will be happy.
Description of Work: Replace a portion of my closet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Shari C.
11/2020
5.0
closet systems
 + -1 more
Excellent! Scott was always prompt and professional. My master bedroom closet is a walk-in but by no means over-sized. Scott did a very nice layout/design that took advantage of all usable spaces. It makes it so easy to access all of my clothes and shoes. I especially love the valet hook and the jewelry drawer! I couldn’t be happier with my new closet. I only have one photo to share. I took videos which really give you an idea of how well the space was utilized but unfortunately this site does not support that upload. I highly recommend.
Description of Work: Closet system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Courtney U.
01/2020
5.0
closet systems
 + -1 more
It was excellent. It went well. He was very prompt in replying initially, in answering all my questions, in designing the closet, and scheduling the installation.
Description of Work: They provided a closet organization system.
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,300
Jean S.
01/2020
5.0
closet systems
 + -1 more
It was very good. Excellent. They did all the designs. They had great ideas. They installed everything to my specifications
Description of Work: They put in all the new closets to a remodel.
Rating Category
Rating out of 5
Yes, I recommend this pro
$10,000
William M.
01/2018
5.0
closet systems
 + -1 more
Very well, despite bitter cold day, was done in a remarkable short time.
Description of Work: Had my husbands closet done for his birthday
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Mariah S.
01/2018
5.0
closet systems
 + -1 more
Excellent quality. Outstanding professionalism.
Description of Work: Closets for my daugther's room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Your New Closet
Thank you for your comments and review.
Patrice C.
10/2017
5.0
closet systems
 + -1 more
Scott was wonderful. He listened to what we needed and created a 3D design for us to view and consider. He installed it perfectly. He communicated promptly, was super professional, and helpful.
Description of Work: We had a small closet that needed redesign.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
joseph S.
11/2016
5.0
closet systems
 + -1 more
Very good. From beginning to end they were professional and responsive. I really liked that they uploaded a Youtube video to show you what the closet design would look like before you purchased. Once I scheduled the service they showed up on time and were able to get the job done very quickly. The build quality of the material was excellent as well.
Description of Work: Custom Walk in Closet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Nicole H.
10/2016
5.0
closet systems
 + -1 more
Scott is awesome! The closets he installed have literally changed our lives. I used to open my sons closets and find all sorts of things on the floor - now he can reach everything and it is the picture of organization! I also used to get a lot of questions around not being able to find things in their closet and that is no longer the case . Don't underestimate the value of being organized! I have already referred friends to Scott and look forward to working with him in the future again.
Description of Work: Installed two new closets in my sons rooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Your New Closet
Thank you very much for those kind words it was my pleasure to work with you...
Anne C.
10/2016
5.0
closet systems
 + -1 more
Great, Scott was extremely responsive during the process. His estimate only took about 20 minutes, then he emailed us the plans. From there we were able to make adjustments and get to a final plan. He was on time, professional and cleaned up when done. He also included free labor for 1 year for any adjustments, if needed. Would definitely use him again.
Description of Work: New closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Your New Closet
Thank you very much for those kind words it was my pleasure to work with you...
Christine M.
02/2016
5.0
closet systems
 + -1 more
It went extremely well. Scott was very responsive, , and provided a clear description of the work and the pricing. He provided a link to a virtual tour of the closet design. I indicated the changes I wanted made, and quickly received an updated design. The turn around time was quick, and the installation was very well done. Scott was extremely nice to work with and very helpful with ideas.
Description of Work: Installed bedroom walk in closet and small cleaning closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
JILL S.
01/2016
5.0
closet systems
 + -1 more
I live in an old house and the closet is irregular shaped. Scott was great working with and utilizing the space. I am so happy with my closet I have just ordered another one. I used other closet design companies in other cities, so I do have have experience with other products. With the Angie's List's discount this is the best deal I have gotten.
Description of Work: i found this company's on Angie's List and call them about a closet design. Scott came over the next day and measured the closet. He installed the closet 2 days later. The installer was very nice and helpful.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Mark W.
12/2015
5.0
closet systems, home & garage organization
 + 0 more
Job went well. Scott was punctual during our walk through and helped us design a great closet system for our master bedroom. When it came time to designing the boys room, he understood we were on a budget having just built a new house so was quick to point out ways we could save money while still giving them good functionality. We were eager to add cubbies to our mudd room and some type of shelving system in our laundry room and it was Scott who told us to wait a bit. His comment was he could easily make a sale, but would rather us move in and decide what we want first before we spent money to ensure we build exactly what we need in a new room. Install day went well. His men were punctual and very polite. On the day of install, we had about 5 different companies doing work and Scott's men were the only two who introduced themselves by name as they came into the house and offered to take off their shoes since it was brand new! Manners.. WOW! We had a couple concerns after the system was installed and Scott was quick to return phone calls and eager to come back to address. One of which was just helping us adjust the height of the clothes bar to accommodate my clothes. We can't wait to call him back in the new year to help design our laundry room space and garage entry space. Anyone looking to enhance their closets should consider calling Your New Closet. You won't regret it. Thx again! Mark and Lori
Description of Work: Scott designed a custom Master closet and had a unique idea for our boys rooms too (ages 8 and 10). He knew we were worried about overall price so made a good suggestion to save money in the kids room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Your New Closet
I am humbled by your comments. It was truly our pleasure to work with you. Thank you, Scott Tippetts and crew
Sandy B.
11/2015
5.0
closet systems, home & garage organization
 + 0 more
Scott did a great job of installing drawers, shelving and double/single hanging for garments in our small walk-in closet in master bedroom and 8' closet in back bedroom. We downsized into a condo so maximizing space was important. We wanted to keep all clothing for the four seasons for both of us in the closets and not have to store off-season clothing elsewhere in the condo and Scott was able to organize the closets to do that. He was responsive to our emails and phone calls. The price was reasonable for us as retirees on a limited budget. I would recommend him to anyone. Before finding Scott, I called closet companies in StLouis and none would drive to my area south of StLouis, about 65 miles. I knew those closet companies would be expensive if they did come and install but didn't know who else to call until I found Scott on Angie's List. He is located in Herculaneum halfway to StLouis and halfway to people like me down south so he can easily travel to where you are.
Description of Work: Install shelving, drawers, double and single hanging for garments into a small walk-in closet and an 8' closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
Joshua B.
10/2015
5.0
closet systems, home & garage organization
 + 0 more
Scott, the owner installed built-ins into our large master closet. There are shelves, cubbies for shoes, double hanging racks and long hanging racks. He did an amazing job! Everything looks so clean and organized now. He was always very quick to respond, if I ever had any questions. After he gave me the initial quote and we agree upon the work to be done, he was able to schedule my installation about 2 weeks later. Do to some delays on our end, not his he was even willing to come back and finish up some additional work at a later date.They are all very accommodating and professional. I almost forgot to mention how reasonable the price was especially for the quality of work and the products they offer. I would definitely recommend them to a friend and will use them again if I ever need any additional closet organization done.
Description of Work: Scott installed built-ins into our large master closet. There are shelves, cubbies for shoes, double hanging racks and long hanging racks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
Shelia H.
08/2015
5.0
closet systems
 + -1 more
Phenomenal experience!! I had three companies give me bids to have shelves installed on one side of our master closet and a combination of shelves and cabinets w/doors on the other side. Scott was by far the most reasonably priced. He did exactly what he said he would do and exactly when he said he would do it. All of my questions were answered and the work is beautiful! Scott was very prompt and extremely courteous. I am very picky about my home and the work that is done in my home. I am very happy and plan to call Scott again to do some additional work in our home.
Description of Work: Installed new cabinets and shelves in our master closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,538
Priscilla T.
08/2015
5.0
closet systems, home & garage organization
 + 0 more
LOUIThe result is great - the closet is so much more efficient. Everything was installed as expected and the work area was completely cleaned when they were done. I have used other similar vendors a few years ago, and for the price, Your New Closet was well worth the change. I plan on using this provider for other closets in the near future.
Description of Work: Removed all existing closet fixtures and replaced with new closet organizer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Kim G.
08/2015
5.0
closet systems, home & garage organization
 + 0 more
Great! Scott was terrific to work with from start to finish. He designed our closet according to our needs and wants coming to our home for a consultation and providing samples prior to an estimate. Scott arrived for the job as promised, working in a timely manner to finish just as he said he would. Our closet is not only beautiful but functional! My favorite room in the house, making me almost want to sleep in there. I LOVE it. Thank you, Scott!!!!
Description of Work: Removed wire shelving of existing closet. Patched holes and sanded. Installed complete custom closet system in large master bedroom walk-in closet. Included towers, drawers, doors, shelving, rods and many extras. Everything we wanted.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
James R.
07/2015
5.0
closet systems
 + -1 more
Perfect from start to finish. I couldn't get anyone to come out and even give a bid since our closet was so small and had such a unique shape. Scott came out and promptly provided us a 3-D animation of our closet plan and installed the system in an hour and a half. His communication and professionalism were superb throughout the entire process. Would definitely use again!
Description of Work: Installed a closet system in our master closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Mary I.
07/2015
5.0
closet systems
 + -1 more
The installation went very well and we are pleased with the communication, timeliness of response and the new closet. Scott cleaned up after the job. A++,
Description of Work: Installed two closet systems
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$549
PATRICIA M.
06/2015
5.0
closet systems
 + -1 more
Scott was on-time, professional, organized and installed a high quality closet. He went above and beyond by "mudding" the holes left by the previous closet install. I highly recommend Scott.
Description of Work: Installed a custom closet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Loren W.
05/2015
5.0
closet systems, home & garage organization
 + 0 more
I was very pleased with the service! Your New Closet was on time and delivered just what they promised and in the time frame they told me they would. It was a pretty seamless process. I would gladly do business with Your New Closet in the future!
Description of Work: Installed new closet system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
andrew P.
04/2015
5.0
closet systems
 + -1 more
It was all perfect. On time, professional and reasonable!
Description of Work: Installed closet inserts
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Jodi D.
04/2015
5.0
closet systems, home & garage organization
 + 0 more
Great. Helped with suggestions. See comment above.
Description of Work: We added extra services at appointment but closet organization installation. All I can say is I own over 60 pairs of shoes and all my shoes in clear boxes, my clothes and my husband's clothes are in one small 8ft closet. There are small exceptions with seasonal wear but we were in separate closets stuffed in boxes and everywhere in our tiny downsized house. Great job,
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Service Categories
Closets,
Home and Garage Organization,
Dry Cleaning
FAQ
Your New Closet is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Your New Closet accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Your New Closet offers free project estimates.
Yes, Your New Closet offers eco-friendly accreditations.
No, Your New Closet does not offer a senior discount.
No, Your New Closet does not offer emergency services.
Yes, Your New Closet offers warranties.
Your New Closet offers the following services: Custom closets, pantry