They didn't show up to one appointment. The gentlemen who was helping us changed positions in the company and they did not let us know and our phone calls went unanswered. They showed up 2 hours late for their appointment. We decided that we would pick out gutters at a later time, however a week after putting up Christmas lights outside, we came home to people tearing our gutters down and putting new ones up. They decided for us! They put the lights back up, but did not do a good job. They did not contact us in advance or we would have stopped them. Once the work was done, they had no interest in returning our calls or answering our questions. They just want our money.
Description of Work: Put on new roof and gutters from hail damage.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
$5,000
Tericka R.
06/2012
2.0
gutter repair, roofing, siding
+ 1 more
Made contract in May. Have only gotten the roof replaced, which seems to be done well. But can not get a call back or straight answer about the timeline on the rest of our repairs. I am truly starting to worry, our downpayment covered more than the roof charges. Will probably contact the BBB next.
Description of Work: Was supposed to put on new roof, replace gutters, replace siding, and other small items found in inspection of storm damage. All that has been completed or even explained to us is the roofing.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
June B.
07/2011
2.0
roofing
+ -1 more
I can not believe that they are not cleaning up their mess - I can not walk safely next to my house or use my hose to water my plants. I could not recommend a company that works like this. If I have to pay someone to clean up this mess I will file a complaint with the BBB. June Bay 4240 Juniata Street St Louis Mo 63116
Description of Work: Working on Neighbors roof Leaving a complete mess on my property next door. Debris, wood, roofing, metal shards, and nails rusty and nasty Can not safely walk next to my house.' they are working at 4238 Juniata Street St Louis Mo 63116
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Service Categories
Roofing,
Gutters,
Siding
FAQ
JOHN PETER'S ROOFING is currently rated 2.5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 4:00 PM
JOHN PETER'S ROOFING accepts the following forms of payment: Check
Yes, JOHN PETER'S ROOFING offers free project estimates.
Yes, JOHN PETER'S ROOFING offers eco-friendly accreditations.
No, JOHN PETER'S ROOFING does not offer a senior discount.
Yes, JOHN PETER'S ROOFING offers emergency services.
Yes, JOHN PETER'S ROOFING offers warranties.
JOHN PETER'S ROOFING offers the following services: Roofing Gutters & Siding