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Air Comfort Service Inc

Heating and Air Conditioning, Electrical, Water Heaters,

About us

Since 1969, we have been treating homes and businesses as is they were our own. We've received the Angie's List Super Service Award every year since it began being awarded in 2005 and are proud of the relationships and reputation we have built with our customers. We service, repair, maintain, and install residential and commercial heating and cooling equipment, humidifiers, air cleaners, water heaters and more. Air Comfort Service, Inc. is family owned and operated with locations in both St. Louis and St. Charles counties. We look forward to the opportunity to make your home or business more comfortable and energy efficient.

Business highlights

56 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial service, sales & installation of gas & electric furnaces, air conditioners, heat pumps, boilers, geothermal, humidifiers, air cleaners, UV lights, thermostats, zoning, duct work, water heaters, and attic insulation.

Services we don't offer

Window units, mobile home units, and oil furnaces.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 276-300 of 913 reviews

Patti A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very pleasant and on time. They were very good and everything worked out fine.
Description of Work: They installed a new A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Amanda A.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
I was contacted by the company with approximate arrival time of service tech. Service tech was very professional and performed the service as purchased and made recommendations on any repairs. He had stated the approximate life left in the igniter and that it was not broken but due to age, etc..it may have to be replaced in the future. We opted to replace it now as to avoid a problem with it in the future.
Description of Work: Performed inspection of HVAC and made recommendations for repair/replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Daniel L.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
The service provider was punctual and performed the service as promised.
Description of Work: Full A/C inspection and tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Anne B.
09/2013
2.0
heating & air conditioning/hvac
  + -1 more
I said that $500 was outrageous for that part and I would think about a new furnace and get back to him. He left. 8 hours later, my furnace kicked on just fine. I believe he did not know what he was talking about and simply wanted to cost me a lot of money.
Description of Work: Told me I needed either a $500 part or a new furnace.

Rating CategoryRating out of 5
quality
2.0
responsiveness
4.0

$80

Rita M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went very well. This company and the staff member who did the work were both excellent. Very professional in his approach going the extra mile. Inspected all parts of the furnace; and even included the new AC which was an extra. No charge for it. Very knowledgeable and courteous. Would recommend them the company to anyone.
Description of Work: They cleaned and inspected the furnace and the new AC. Replaced a part on the furnace that had broken off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$84

Ernest B.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Arrived within 3 hours of initial call. Service tech was very good in performing all tests. Quickly found the problem to be a tripped circuit breaker and performed tests to verify proper amperage levels. Was very friendly and personable. Was very efficient and quick in performing all tests. Appeared to be well trained in diagnostics.
Description of Work: Checked out heat pump that was not running.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

CLAUDIA S.
09/2013
1.0
heating & air conditioning/hvac
  + -1 more
Although listed in Angie's List as being available 7 days a week, the answering machine was all that was available on a Saturday morning and they would not be returning the call until Monday.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Jodi S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased a big deal from Angie's List and their services turned out fine. We spent more than the actual big deal and it was because we ended up doing a service agreement with them for a year.
Description of Work: Air Comfort Service, Inc., cleaned the air conditioner and did some tweaking on it for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84.95

Diane S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It worked out just great. I have no problems with that company. They didn't charge me anything for the service because I'm under a contract with them. They're prompt, courteous, very professional and get things done correctly.
Description of Work: I used Air Comfort Service Inc. 6 months ago for a heating and air unit tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elaine T.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Our central air stopped working on a Sunday evening during a very hot spell. We contacted Air Comfort first thing Monday morning and explained that we had no air conditioning. A very polite and efficient woman named Nicole took the information and said we could expect a technician no later than 2 PM. Nicole called back about 11:30 to let us know that a technician was on the way. Less than half an hour later, Terry arrived at our home. He asked what the situation was and then checked out the AC unit. A few minutes later he came in to explain that the motor had gone bad and needed to be replaced. He was fairly certain that he had a motor on the truck that would work, and gave an estimated cost. He also said that, in the event that he had trouble getting the fan blade off, as the unit is very old and could be rusted, it could take an extra day to get a new one. We authorized him to go ahead. Terry replaced the motor, didn't need to replace the fan blade, and within 45 minutes we had air conditioning again. Although our unit is more than 20 years old, and we did ask about the difference in cost between replacing the motor and a new unit, he never pushed us to buy a new system. We were very pleased with the service we received and would definitely recommend Air Comfort.
Description of Work: Replaced the motor in our central AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Kate D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. There were no delays in the scheduling. They were really professional and easy to work with; I do not remember having any problems. They were a little expensive.
Description of Work: I used Air Comfort Service Inc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Donald S.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very good. System worked good all summer
Description of Work: Checked air conditioner operation and added Freon

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Janet N.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I wanted them to come out to do work but the coupon was not for the work that they could do. It was not what I wanted.
Description of Work: services not performed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

Nicholas M.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
This is the second year we used this Big Deal. It was quick, easy, and the best price we found for this service. As our AC unit gets older I feel much better having it looked over befor the heat of the summer starts. So far this summer (and last summer as well) we have had a cool house and no issues.
Description of Work: Inspected the air conditioner for proper operation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Timothy D.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
They came out the same day, as the unit had failed during a heat wave. Diagnosed that the compressor had frozen on the old unit and attempted to jar it loose with a charge pack. As that was unsuccessful one of their sales reps came out that afternoon and we arranged for a new system to be installed and financed the following day. Two techs handled the work and were done with the complete install in about seven hours. This included sending for a new outdoor unit a second time as there was a minor problem (not their fault) with the first unit. There have been several minor issues that Air Comfort did not have to take responsibility for but did anyway. For example, they moved my thermostat which was quite a bit of work, to a new location so it would not be near a vent. They came out to insulate behind it, as it was placed on a return when it was moved to the location I had selected. The work was completed on time and within budget and they were aware of the potential savings through rebates and tax incentives and applied those to the bill or made sending them easy. So all in all, a very fine experience from our end, and our new system has been saving us about 15 percent on our energy bills since install, as well as being much quieter with its variable motor. I highly recommend this company for your work.
Description of Work: Replaced condenser, A coil, furnace with 94 plus unit and 16 eer unit, remote programmable thermostat, humidifier, electrostatic air filter and humidifier, added a basement vent and return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Agnes B.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal for this service and it turned out really good. They came out within the week that I purchased the Big Deal. I did not know how to work the thermostat very well so he came in at no charge to show me how to work it. He gave me some tips and pointers.
Description of Work: I used Air Comfort Service for an annual air conditioner check. The technician cleaned it and checked all the pressures, hoses and fluid levels. He also showed me how to operate the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Kathleen O.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. It was fine. The price seemed reasonable for the Big Deal.
Description of Work: I used Air Comfort Service to do the normal spring air conditioner service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Betty S.
08/2013
1.0
heating & air conditioning/hvac
  + -1 more
The salesman I talked with was condescending to me and his tone of voice was completely uninterested in working with me. I wanted to just hang up on him. I'll bet his boss wouldn't like his approach to a big project like that.
Description of Work: Telephone consultation regarding Geothermal system

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0

$50,000

Response from Air Comfort Service Inc
Dear [member name removed], If our estimator came across as uncaring, it was unintentional. His intention was to get some initial information about what you were looking for, the size of the area the drilling would be in, and offer you a free estimate (which you declined) in order to confirm geothermal would be the correct application for you . You responded to him that other contractors you had spoken with had not asked those questions and had actually given you pricing for a geothermal system over the phone. There are many variables and a great deal of engineering involved for proper installation, function and operation of a geothermal system. There are appropriate applications for it but it may not be the best option in all cases because of drilling requirements. As a homeowner you would never want to rely on any pricing on a project of this scope without the installing contractor actually coming to your home. Drilling at some locations may not even be feasible. Incorrect evaluation of this could damage your home or your neighbors. I apologize if you misunderstood our estimators intentions. He did have your best interest in mind. Corey Malone President Air Comfort Service, Inc.

diane E.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased an Angie's List Big Deal for this service and it went well. They did what they were supposed to do and talked me through the questions I had. It was great.
Description of Work: I used Air Comfort Service for a heating and air conditioning system tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Casey J.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
It went great. They were quick to respond. They were timely with arrival. They were thorough , professional and did a great job. He is actually going to come back to do some other work for us. I would highly reccomend him.
Description of Work: I purchased a Big Deal for $84 for Furnace Inspection, Cleaning and Tune-Up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Penny W.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Very well - pleased with service and will use them in future.
Description of Work: Cleaned and checked my a/c unit inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79.95

Vera W.
07/2013
1.0
heating & air conditioning/hvac
  + -1 more
I didn't do the install with Air Comfort, I did do the install with Superior and they cme out and walked me through the process and included so things that Air Comfort neglected to let me know, like the permit fee and bringing the electrical box up to code and solid me the whole install for $2,650 Air comfort want $3,700 and they had a unit that was bigger than I needed.
Description of Work: I was set up for an installation of a centra air unit. Well, that was through the technician that was out that day servicing the old unit. Ha called the sales rep and told him I was interested in replacing the unit and left. I called the sales rep back and he stated he didn't need to come out and giv me a walk through or a written estimate,

Rating CategoryRating out of 5
value
1.0

$4,000

Response from Air Comfort Service Inc
(member name removed), There must be some confusion concerning our quotation. We are very diligent in following both community permitting and codes. We take out permits when they are required. The quotation you initially accepted was for $2,893.00 for the base model equipment appropriate for your home which included both a permit and an updated disconnect box(electrical) for the unit. Our estimator did discuss alternatives in grade of equipment which may account for your remembering the $3,700 figure. We let homeowners know what is available to them as far as energy efficiency and upgrades but it is ultimately the homeowners decision what equipment they choose. Homeowners rarely have to deal with replacement of equipment so it can be very confusing especially when they have multiple quotations that may not include like for like equipment and options. We trust your new air conditioning system is performing well for you and you’ve had a cool summer. Corey R. Malone President Air Comfort Service, Inc. www.aircomfortservice.com 314-731-4133 f 314-731-3710

Alice F.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job. And helped maintain my system. Very prompt.
Description of Work: $79 for AC Tune Up-Early Spring Special! Big Deal!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jeffrey K.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Service went great - the serviceman showed up on time, performed the service as expected, and that was that.
Description of Work: Cleaned and tested A/C units (2)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Matt H.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was an Angie's List Big Deal that I purchased. It went well. He did find an additional problem while doing the maintenance. They were on time.
Description of Work: Air Comfort Service came out and did a furnace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

11920 Missouri Bottom Rd, Hazelwood, MO 63042

http://www.aircomfortservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
MCC-X0003

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Water Heaters,
Appliance Repair,
Chimney Repair,
Air Duct Cleaning,
Chimney Sweep,
Home Automation

FAQ

Air Comfort Service Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Comfort Service Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Air Comfort Service Inc offers free project estimates.
Yes, Air Comfort Service Inc offers eco-friendly accreditations.
No, Air Comfort Service Inc does not offer a senior discount.
Yes, Air Comfort Service Inc offers emergency services.
Yes, Air Comfort Service Inc offers warranties.
Air Comfort Service Inc offers the following services: Residential & commercial service, sales & installation of gas & electric furnaces, air conditioners, heat pumps, boilers, geothermal, humidifiers, air cleaners, UV lights, thermostats, zoning, duct work, water heaters, and attic insulation.
Window units, mobile home units, and oil furnaces.

Contact information

11920 Missouri Bottom Rd, Hazelwood, MO 63042

http://www.aircomfortservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day