About us
Business highlights
42 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Reviews
3.74 Reviews
Showing 1-4 of 4 reviews
Tabatha A.
05/2016
carpet cleaners
 + -1 moreSapps accepted no responsibility for their leaving the carpet and stated they are baffled that there is no peril that caused this mold break out. We have no insurance coverage since their is no peril and will be cleaning it up at our own expense. Just be careful when you need a remediation company and make sure you hire an independent certified hygenist like nicks home inspections to make sure the remediation company does their job properly. This has hopefully been a learning experience for all and maybe sapps home pro will adhere to the standards in the future.
Description of Work: We had a category 3 sewer back up in our home and they just cleaned the carpet because it was only clean water that came out of the Toilets. Nevermind the standard is to remove the pad and carpet. 3 years later we now have mold in that carpet and when we contacted sapps home pro they said the carpet should have came out but we didnt have the money in our insurance budget to cover that. If they had told us the carpet could get moldy and contain bacteria we would have taken it out ourselves. I just feel as if they didn't advise us properly because of a lack of funds and that to me is not looking out for the customer. I feel as if once the insurance funds had been depleted they were done. Shame on us tho because we got money for new carpet but from the advice they gave us that they cleaned it with anti microbial it was ok to keep. I'm allergic to the mold and have several medical bills and have been really ill due to this so is my 6 yr old.
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| quality | |
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$2,300
Response from Sapp's Homepro Inc
Jim M.
09/2013
carpet cleaners
 + -1 moreIt is a family owned business that is very knowledgeable. They were prompt, courteous, answered all questions and done a good job at a what we felt was a reasonable price. What more could you ask.
Description of Work: Dried small area where water seeped in basement
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$200
Frank J.
12/2012
carpet cleaners
 + -1 moreI thought the price was a little high for the work performed. When I called I gave the measurements and was given one price but when they showed up to do the work they measured and said it was more. I wish they would have come out and gave an estimate prior to coming out to perform the service because I needed the work done by Thanksgiving and once I found out it was going to be more it was too late to get someone else.
Description of Work: They cleaned the carpet in the family room and bedroom downstairs as well as the step going downstairs.
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Yes, I recommend this pro
$225
Kathy S.
12/2011
carpet cleaners
 + -1 moreI used them twice in the past year for problems, and they were very responsive. They were very caring about fixing the problem; they stayed with the problem until it was fixed. I would recommend them to all family and friends. I contacted them about two years ago, and I would not call in anybody else. They do carpets, drapes, upholstery and fire, smoke and water restoration. I would rate them highly.
Description of Work: I used Sapp's Homepro Inc for carpet cleaning.
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Yes, I recommend this pro
$100
Contact information
18973 S Old Route A, Hartsburg, MO 65039
www.sappshomepro.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning,
Mold Testing & Remediation,
Water & Smoke Damage,
Upholstery Cleaning,
Drapery Cleaning
FAQ
Sapp's Homepro Inc is currently rated 3.7 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Saturday: Closed
Sapp's Homepro Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Sapp's Homepro Inc does not offer free project estimates.
Yes, Sapp's Homepro Inc offers eco-friendly accreditations.
No, Sapp's Homepro Inc does not offer a senior discount.
Yes, Sapp's Homepro Inc offers emergency services.
No, Sapp's Homepro Inc does not offer warranties.
Sapp's Homepro Inc offers the following services: Full service fire/smoke & water/mold damage restoration as well as full-service carpet, drapery, upholstery, ceramic tile, & oriental rug cleaning.
Contact information
18973 S Old Route A, Hartsburg, MO 65039
www.sappshomepro.comService hours
Sunday:
ClosedMonday:
7:30 AM - 5:00 PMTuesday:
7:30 AM - 5:00 PMWednesday:
7:30 AM - 5:00 PMThursday:
7:30 AM - 5:00 PMFriday:
7:30 AM - 5:00 PMSaturday:
Closed