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A #1 Best Heating Cooling Appliance Drain Opening

Heating and Air Conditioning, Dryer Vent Cleaning, Drain Cleaning,

About us

We are a dedicated service company. We show up when no one else will. We say what we'll do and do what we say. Established in 2007, A#1 Best is a local, family-run service business offering exceptional customer service. Service professional with over 30 years experience. If we can't fix it, it can't be fixed!

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Heating sales, service, parts and repair - electric and gas furnaces, oil stoves, etc. Air Conditioning sales, service parts and repair. Residential appliance repair. Commercial appliance and refrigeration service. General plumbing and drain opening service. Roto-Brush Professional Duct Cleaning. Electrical service, including breaker boxes, etc. Electrical boxes and wiring.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Showing 1-1 of 1 reviews

Stephen B.
01/2012
2.0
heating & air conditioning/hvac
  + -1 more
Furnace only worked intermittently. Called repairman and he responded promptly. Checked furnace, said he thought water had backed up in PVC pipe so he cut it off and installed a cap for draining. A fair amount of water was drained. Furnace worked for a short time when he left. Came back, replaced membrane, said part cost $88 but I found identical part on web for $12. Furnace worked for a short time when he left. Came back a third time, installed a brass fitting in a different PVC pipe to provide air-tight suction. Checked electric connection on gas valve and discovered wire was loose, tightened fit. Said he hoped gas valve did not need to be replaced because part would be very expensive. Started and stopped furnace four times and it worked each time. Worked again for a short time after he left. First visit was $108.00. Second visit was $131.00. Third visit was $142.00 for a total of $371.00, after which the furnace still did not work. I called another repairman the next day who installed a new gas valve for $146.00 parts and labor and furnace is working perfectly now.
Description of Work: Cut bottom off PVC pipe and installed cap for draining. Replaced membrane in burner unit. Installed brass fitting in PVC pipe to provide air-tight suction.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$371

Response from A #1 Best Heating Cooling Appliance Drain Opening
The Technician for A#1 Best Heating promptly responded to the member's furnace-service request on SATURDAY, Jan, 14 2012. The member phoned late on a very cold, very busy service-day. Due to water problems within the furnace, the unit developed multiple problems involving electronically sequenced parts, Twice with this furnace, an electronic part was replaced only to have the next sequential part fail shortly after the repair man left the premises. The customer phoned and the technician returned promptly - staying with the job until the customer had heat on a cold January evening. The Technician was on-site three times before he quite working on the furnace very late on a Saturday night. Please Note - Each time the technician left the job site the furnace WAS working. The total $371 service cost was more than fair for the quality parts installed (not generic junk parts from the internet) and the terrific amount of travel time (3 trips), labor cost, and technical expertise supplied by A#1 Best's technician. At the conclusion of the third visit to the member's residence, VERY LATE on a Saturday night, the Technician did, indeed, warn the customer that if the furnace failed again that the gas valve was proving to be BAD and would also need to be replaced. The customer did NOT contact A#1 Best the next day (Sunday), or ever, to report that the furnace had ceased to function - and did indeed need a gas valve replacement. It was the customer's choice to call a second HVAC repair company to proceed with the gas valve replacement that A#1 Best predicted would be necessary. If the customer had phoned A#1 Best to report the Sunday gas-valve failure, we would have been happy to respond and help the customer to the best of our ability, and in all fairness. Thank you.

    Contact information

    3902 Evans Street, Hannibal, MO 63401


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Dryer Vent Cleaning,
    Drain Cleaning,
    Appliance Sales and Installation,
    Chimney Repair,
    Chimney Caps,
    Air Duct Cleaning,
    Water Filtration and Softening,
    Water Heaters,
    Appliance Repair - Small,
    Plumbing,
    Handyman Services

    FAQ

    A #1 Best Heating Cooling Appliance Drain Opening is currently rated 2 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    A #1 Best Heating Cooling Appliance Drain Opening accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, A #1 Best Heating Cooling Appliance Drain Opening does not offer free project estimates.
    Yes, A #1 Best Heating Cooling Appliance Drain Opening offers eco-friendly accreditations.
    No, A #1 Best Heating Cooling Appliance Drain Opening does not offer a senior discount.
    Yes, A #1 Best Heating Cooling Appliance Drain Opening offers emergency services.
    Yes, A #1 Best Heating Cooling Appliance Drain Opening offers warranties.
    A #1 Best Heating Cooling Appliance Drain Opening offers the following services: Heating sales, service, parts and repair - electric and gas furnaces, oil stoves, etc. Air Conditioning sales, service parts and repair. Residential appliance repair. Commercial appliance and refrigeration service. General plumbing and drain opening service. Roto-Brush Professional Duct Cleaning. Electrical service, including breaker boxes, etc. Electrical boxes and wiring.

    Contact information

    3902 Evans Street, Hannibal, MO 63401


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM