CONCRETE CONNECTION

THIS EXPERIENCE WAS EXTREMELY FRUSTRATING. JEFF WAS ALWAYS QUICK TO CALL AND EXPLAIN WHY THE WORK WASN'T OR COULDN'T BE DONE. WE GAVE HIM A DEPOSIT CHECK (NEVER AGAIN) AND WAITED ABOUT 4 WEEKS BEFORE ANY WORK WAS STARTED. THE PROJECT WAS UNDERTAKEN IN FITS AND STARTS. ULTIMATELY, THE JOB TOOK 9 WEEKS TO COMPLETE. UPON DEMOLITION, A MASONRY WALL WAS DEEMED TO BE UNSALVAGABLE AND JEFF WAS RELUCTANT TO REPLACE IT. HE DID SO ONLY AFTER MUCH URGING. THE FORMWORK STOOD ERECTED FOR OVER A WEEK WITH NO PROGRESS. ONE MORNING, I MEASURED THE FORMS AND FOUND THAT THE DIMENSIONS WOULD NOT HAVE PERMITTED THE REINSTALLATION OF THE HANDRAILS. THE EXISTING WROUGHT IRON RAILINGS WERE TAKEN DOWN. I WAS GOING TO HAVE THEM REWELDED WHERE NECESSARY, REPAINTED AND REINSTALLED. THE SLEEVES THAT JEFF INSTALLED DID NOT MATCH THE DIMENSIONS OF THE EXISTING RAILINGS; THEY WERE EXTREMELY OUT OF ALIGNMENT. THE RAILINGS HAD TO BE CUT AND MODIFIED AND EVEN THEN THE FIT WAS HORRIBLE.

VERY SATISFIED WORKING WITH JEFF. HE EXPLAINED ALL THE OPTIONS, WORKS WITHIN YOUR BOUNDARIES, AND IS PROMPT ABOUT RETURNING PHONE CALLS AND KEEPING YOU UPDATED. I WAS HAPPY ENOUGH WITH THE BACKYARD THAT I HAD THEM DO ADDITIONAL REPAIR WORK ON THE DRIVEWAY. THE WORKERS WERE EFFICIENT AND CLEANED UP REASONABLY WELL. BACKYARD LOOKS GREAT AND PRICING WAS REASONABLE.