Morgan Miller Plumbing

The service was wonderful. They were able to schedule someone to come out immediately and resolved the problem. He was so thorough and made certain the problem was resolved. I would DEFINITELY use them again! Thank you Morgan Miller Plumbing!

Alex came at 10:45pm and took care of it all. I had called at 7:30 so was very happy to get it taken care of that night. He was knowledgable and courteous. He replaced a part of the pipe that someone had put on that didn't fit right. It all cost less than the lady on the phone told me it would.

AH-MAZING!!!! I cannot, and I mean CANNOT say enough great things about Alex, Bob and the rest of the team at Morgan Miller. Not only were they the only company out of THREE that I called who were able to clear the drain and release the standing water from my basement, they were so accommodating in working with me with all that I needed to provide information for insurance coverage and they were the ONLY company who upon discovering my need was for a sump pump installed in my basement directed me to the ongoing program through Johnson County Wastewater where the county will pay for the sump pump saving me thousands of dollars. I am not only THRILLED with my service/experience with Morgan Miller but have already recommended them to neighbors and friends who are equally pleased with their level of knowledge, quality, service and fair pricing. I can't tell you how many companies in town will charge you an exorbitant amount only to leave having not fixed the problem. I, in good conscience, could not leave a clients home no better than I found it and charge them a high invoice and neither can Morgan Miller which is why, even though we are the consummate DIYers and tend to do most work ourselves if there any future plumbing needs in my house or in the homes of any of my neighbors or friends Morgan Miller will ALWAYS be the number we call.

We hired the wrong company last October and the connection at the foundation and the tank had failed. Joe and Ryan along with Eric the backhoe operator were very professional. Joe is THE master plumber! He took pictures of everything. He documented the failures. He corrected the mistakes the previous company made. He even had to reconnect the baffle inside the septic tank (that meant he had to get into the septic tank!) Ryan the apprentice worked hard at whatever needed to be done. And Eric works a backhoe with such awesome precision! He actually left our yard in better shape after the last joker left a big ditch. We already have new grass sprouting from the seed they left behind.

We needed service to repair a dripping bathtub faucet that we had previously repaired ourselves. We appreciated the prompt service, professionalism as well as the guidance we received about our initial efforts that did not remedy our problem. We will call this company again.

He got the line clean out a little and wanted to come back and put a camera down the line for an additional 385.00 Dollars and if the lines trouble was under the floor, he would dig up the floor and fix the problem. I called another plumber who came and removed the stool and clean out the line. this plumber was surprised the Miller Morgan did not do that.

Others have looked at why I have no water pressure in my master shower over the years and none have solved it. I have been living with this problem for years! The water is coming out fast now. They gave me a discount for being a new customer and also for providing canned goods.

Don't let the price tag scare you away, this was the easiest and most painless renovation we have done so far in our home. And yes, you do get what you paid for. We have an older home that the previous owners didn't take care of. With it being over 100 years old, we needed to start from scratch. Quote Process We actually got bids from a few companies (including some bigger name businesses) and I felt the other companies weren't near as professional as Morgan Miller. Morgan Miller turned around a quote for the indoor plumbing the next day, while other companies we were working with took much longer, sometimes up to a week or 2 weeks. Morgan Miller was like night and day compared to other businesses. I received a detailed plan/quote of what they were going to replace, NO SURPRISES, which is always nice! Prep Work Before we had any work done, Bob came out and walked through the changes with us to confirm what was going to be replaced. I felt like they were able to explain things in a way that anybody could understand (especially somebody who knows nothing about plumbing). Work We had our interior plumbing and gas lines worked on first. There was 1 person here most of the week, with another guy that came out the last day. Our bathroom was already (mostly) demoed, so they only had to make a few cuts here and there in the floor for additional access needs. The guy that came out was extremely nice, and a very hard worker. Our next big project was the water/sewer line, we had it replaced a month after the interior plumbing. I could rave over and over again about the crew that came out, very nice guys who know what they're doing. I did feel bad for the big guy that was stuck jackhammering/shoveling out dirt in our basement (it was a pretty steamy 90 degree day). I was pretty concerned before the crew started digging outside due to my concerns about where my old sewer line was heading vs where it SHOULD be heading (again old house problems). They were able to settle my concerns in a very professional manner. I wouldn't have anybody else but Morgan Miller touch the plumbing in my home, not just because of the quality of work, but because of their professionalism in how they handle their business.

It went great! I woke up early in the morning to find water coming in my basement. I quickly turned off the main water supply. Standing in about 1/2 inch of water, I didn't know what to do. I put a call into Morgan Miller - they had someone out there by 8 am to assess the situation. I had no idea at the time what had caused the water problem. Alex determined it was a broken sprinkler pipe, caused by too much water pressure from the main line. He installed a pressure relief valve to fix the problem. He was very good about explaining exactly what had happened and what he was doing to fix it. He checked for any additional leaks, but did not find any. I have used Morgan Miller in the past, and plan to continue to call them for any of my plumbing needs. They offer great customer service at reasonable prices. They even follow up every visit with a hand written thank you note! How many companies do that any more?

completed as said and gave quote for future repair.

Easy to schedule, prompt, polite, great at explaining the details of their work, competitive pricing. Very strong work. We have used them in the past and will certainly go back to them if we need plumbing services in the future.

It went good. The first guy who came out; he can't fix the problem and another guy came out and he fixed it. I like the second guy and I would use them again. He was professional and the second guy he was able to solve them out.

I'd had a sewer back-up and had called a different company who got a cable stuck, told me I needed a new sewer or a $2000 spot repair to get the cable out and repair the tile. I called several other companies for bids, Morgan Miller was the only company that recommended I contact the city because it looked like the problem was on the city easement. They were correct, the water company wanted the location verified and Morgan Miller ran the camera down the line. The city repaired with no cost to me! Morgan Miller saved me at least $2000, they will be my go to plumbing company in the future.

Tech was very personable. He was clean and did not leave a mess. My son uses this company for all his plumbing needs. They are very truthful and do not try to do unnecessary work in-order to make more money.

It was good. The plumber was very professional and was able to give us good advic

They arrived right on time and fixed the leak quickly and gave me additional advice about how to add a handle to the faucet. They also provided a nice discount due to their holiday program - where you donate 5 cans of food for $20 off services. This is an unusual and I thought quite nice thing for a company to do. I will definitely use them again. I gave them a "B" on price because even with the discounts, I found the hourly charge and total bill to be pretty high for such a small job.

They were timely, reasonable and very professional.

Chuck called when he was on his way. He arrived at the time he estimated. He reviewed the work and gave a fair price. He included a first time customer discount of $45. He started the work and completed it in the amount of time he estimated. I will use Morgan Miller Plumbing again! Thank you.

They were running late the morning to come out, but did not call until a speck past an hour. I called and was told there had been a late night emergency call. I really had no problem with them being late, but would have liked a call just to let me know. Within a few minutes of me calling, another person there called to tell me of their late start. I'm sure they knew they would be late early on and should have called me then. However, this would not keep me from using Morgan Miller again. The lady was very apologetic so I feel they will make more of an effort to keep their customers informed on late arrivals as soon as it's apparent. The two gentlemen who came out were fantastic. I was able to ask a lot of questions and got informative answers. They also did a follow up call to check on satisfaction and then sent a thank you postcard. Nice touch.

Other than a long hole in my sheet rock- great

Joe called and scheduled a two hour time window that same day I called to request service. He showed up on time and fixed the problem within one hour. I was a new customer so I received $45 off the first customer visit. He was very professional and explained everything thoroughly. He loves his job and his company. He was excellent. I would highly recommend this company and Joe P. and I would definitely use them again!

I called Morgan Miller to get an estimate on them coming out to the house to install the water gauge and regulator on the water line because the pressure was too high (as we were having problems with our fridge ice maker/water line making noise). They stated over the phone that it would be about $300.00 and there would be a $45.00 discount coupon for being first time customers (first hour was included in cost). They said the service tech would call 30 minutes before they came. They just showed up which is fine because someone was waiting for them. When they came the service tech was very professional and installed the components to the water line. Once complete he gave us the finals on the cost and here is what I was charged for: Shop supplies? Pressure gauge and regulator-261+ Labor-$186 + for 1.5 hous Trip charge?-I understand this is typical, but was never mentioned-as they are only 5 miles from my house! This is insane! This included the discount of 45.00! Although this company was professional and completed the job in great time, the cost was astronomical. I will not be calling them back for any plumbing needs, sorry!

Mother had an unknown leak in waterline. Morgan Miller came out and located leak. Took the time to sit with my mom and explain to her exactly what was going. KC Water Department had been less than helpful pinpointing where the leak was, all the while her bill was increasing at an insane rate.. so having someone take the time to explain things to her was worth more than anything. Once we decided to choose Morgan Miller for the job, they were extremely prompt in arranging to come out and repaired the leak all in a day. Can not thank them enough for all they did and for being so helpful, explaining everything along the way.

We contacted Morgan Miller Plumbing because we had used them in the past and had been satisfied with their work. They really are very nice folks. We confirmed the date they could come and that they would call first. They did call as promised on that date. After they did a walk through in which they used their cell phone to take photos, they determined that they might have to get behind walls and through ceilings to properly address the low water pressure we were experiencing with our shower. In other words, this was a rather complex problem. They said they'd email an estimate to us within a few days, and that they'd include the cost to repair any wall/ceiling plaster. We indicated that if a plasterer wished to see the interior prior to the estimate, to simply call us to arrange a time to come by. Hearing nothing after a week had passed, we contacted Morgan Miller by phone. The person answering was very apologetic, said this was most unusual, that she'd follow up and we'd hear something within 24 hours. We reiterated that the estimate was supposed to include the cost to repair any wall damage and this might be the reason for the delay and, if so, to simply advise us to that effect. We also suggested that if this were a job that they were not interested in bidding, we'd appreciate knowing that too. We confirmed that they had our correct email and contact information. The 24 hours passed with no contact. We assumed that this meant they were not interested in submitting a proposal for this work, so we returned to Angie's List for another supplier to contact. Ironically, about a week later we received a followup postcard from Morgan Miller, thanking us for using their services (!?). This is all a bit of a puzzle, since they had demonstrated such professionalism in our past experience with them. In answering the above question "would you use this provider in the future?" we checked the "yes" box because "no" seemed a bit resolute given our previous positive experience. In truth, the answer is "maybe, but with hesitation."

Have used Morgan Miller twice and have been extremely pleased with their service and work. Having relatives from out of town, Tasha (Office Mgr,) and Nick (service Tech) responded to my emergency within one hour and resolved my issue completely. Service time took approximately 45 mins and my drainage area was cleaned thproughly.