Down Two Earth Lawn & Tree Trimming

worst experience i have ever encountered- day one= they came and cut down the limbs, day 2- they were finishing the remainder of cutting down the tree i found out he posted an ad on criaglist letting people come to my property to pick up wood. some of the people were using chains saws to cut would. which scared me because if they were to hurt themselves they wouldnt have been covered under his insurance policy. second when they let the tree fall on grass it made big holes and also cut the cable line in the ground. i spoke to him about that and he was upset that i had called him out on my findings. which lead to day 3 = it never came, he kept pushing the date back and back an back to finish the stump grinding. i had paid him in full since we were going on vacation and thought the project would have been completed, worst idea ever which i learned from this. also after speaking with him he also told me this isnt his specality that tree trimming was. as of this moment i called my credit card company to dispute the charges. i have learned over this to ask for references. i grade him a f, only because he didnt come out to finish the job and he had people from craiglist to pick up wood. the price i grade is an B i acutally had some bids come in couple days later that i had forgotten about that were cheaper. grade quality of work f- i had to go outside and rack up all the little branches and leaves , clean up their water bottles left on site and water bottles left in neighbors yard.