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Cleaning Edge Inc

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Owner operated. No subs used. Cost determined by the job. 100% full money back guarantee.

Business highlights

27 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor & Stain Removal. Child & Pet Safe Cleaning. Tile & Grout Cleaning.

Services we don't offer

Water Damage Restoration.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0985 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 951-975 of 985 reviews

James C.
07/2013
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lauri P.
05/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We decided not to have our carpet cleaned. However, I did speak with the service provider twice, and he was very professional and kind both times, even when I called him to let him know we were going to cancel the service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike R.
05/2013
5.0
carpet cleaners
  + -1 more
He did a great job.
Description of Work: Got services due to a coupon on Angie's List, actually cleaned more area than paid for.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Alicia S.
04/2013
4.0
carpet cleaners
  + -1 more
Good job
Description of Work: Gentleman was very professional and knowledgable. Great

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$149

Brian B.
03/2013
5.0
carpet cleaners
  + -1 more
Great
Description of Work: Very pleased with service, price and quality! We have a very large black dog that sheds and light carpet. Looks great!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jerry Y.
02/2013
5.0
carpet cleaners
  + -1 more
good
Description of Work: carept cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathy V.
02/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Arrived on time.. Carpets looked great.
Rating CategoryRating out of 5
Yes, I recommend this pro

JILL M.
02/2013
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: I hate to mess up all these A ratings but I had a very bad experience. I used Cleaning Edge for the first time in September 2011 when I bought a new house. The only carpet in the house is in the master bedroom. He was on time and did a good job for a good price. I set up an appointment for December 2012 and an hour after he was supposed to be here I called him. He said he had written down the wrong address and wanted to come by at that time, but I had to go to work. He came I think the following Saturday. He was a little late. He had gotten the entire room cleaned and was working on the stairs when he said that his equipment had broken down and he couldn't fix it. He gathered up his equipment and left. He did not charge me but did not suggest setting up a later appointment. I realized the next day that the carpet was far more soiled than it was before he came. There are large areas that just look dirty. I believe his equipment malfunction got the carpet dirty and he did not say anything about it. I have not yet arranged for someone else to clean the carpet, but I suspect that it may be difficult to clean the next time or may not come clean at all. I also suspect that he knew this considering he did not charge me or offer to come back at another time. I'm not too upset. The carpet was there when I bought the house and it's not what I would have chosen. But I planned to keep it until it wore out. I would never use The Cleaning Edge again and would not recommend the company to any one else.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Cleaning Edge Inc
First, my apologies for not meeting your expectations for my cleaning service. However, I need to provide you with a more thorough explanation as to why things happen as they did. As for being late the first time it was my fault by writing down the wrong address, and that's totally on me. And my reason for being late on the second appointment date, I do my best to accommodate all my clients, as I know how valuable their time is. However, it's sometimes difficult to guesstimate how long a particular cleaning job will take. Because most of my cleaning appointments, are taken over the phone and are sight unseen. This of course this is something that more than likely will happen from time to time with everybody. Just because I will not, nor will I ever hurry through the appointment that I’m currently at, just so I can arrive on time to the next appointment. This would not be fair to you, or for my next appointment to rush through the cleaning just to be on time. As far as the carpet appearing to be more soiled after I cleaned it. I know my equipment or cleaning process did not produce any staining. It may have (because of the equipment malfunction) did not provide adequate vacuum for the cleaning process, and what you're seeing is the result of wicking and nothing more, I’ll know more if I can see what you are referring to. This is why I have a guarantee on my workmanship, and will re-clean any area that you are not happy with. I take pride in my work and the reason I did not charge you anything is really rather simple, I was not able complete your cleaning that you requested. I know this goes completely against the norm of what other company’s request. (For example, you need to pay me what I did.) I choose not to run my business that way. I know it seems odd, but this is just my way of doing business. Believe me I was quite upset when I had the equipment breakdown. This was an ongoing problem I had with a new machine. After numerous visits having it repaired time and time again. They finally agreed to re-place it with a new machine. And finally, If I had been a little more diligent in my follow-up with you, all of this could have been avoided. Hopefully, if you'll permit me I will come by and re-clean everything you requested. The only cost to you will be in your time and faith in me one more time. Thank you.

Cindy B.
01/2013
5.0
carpet cleaners
  + -1 more
Very well
Description of Work: Cleaned the downstairs carpet, moved furniture. Very considerate, amazing job cleaning, very happy with the service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Andrew B.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They showed up on time, meticulously cleaned the areas that we requested and were also reasonably priced. Very happy with the results and will use them again in the future. We found them here on Angie's List and are very happy. :)
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward H.
12/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service provided was very very good. My twenty year old carpet looks almost new. Cleaning edge was scheduled for 9:30am and was at our home at 9:30am as scheduled. He was polite, courteous and professional. I will recommend this carpet service to all my friends, he did a beautiful job,
Rating CategoryRating out of 5
Yes, I recommend this pro

BARBARA I.
11/2012
5.0
carpet cleaners
  + -1 more
good
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Pat M.
11/2012
5.0
carpet cleaners
  + -1 more
Great job!
Description of Work: The gentleman was extremely professional and did a good job cleaning our carpet. Will definitely use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Preston S.
11/2012
5.0
carpet cleaners
  + -1 more
Does a GREAT job.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carter E.
10/2012
5.0
carpet cleaners
  + -1 more
see story above.
Description of Work: Bob arrived on time, in spite of the KC Marathon street closures, and surveyed the 2 rooms and 2 staircases to be cleaned. He went to work and finished in about 90 minutes. He provided lifts for the legs of furniture too big to move, and moved carefully and efficiently through the house. By late afternoon, nearly every area was dry and looked and smelled clean! I will call him regularly to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Renee K.
10/2012
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We had a living room, hallway and 3 bedrooms with multiple spots that needed work on. He showed up early, looked at what needed to be cleaned, gave us a good quote and got right to work. He didn't hurry through the house just trying to get done, he took his time and did a great job. The carpets looked tons better. I will use this company again and will tell others about them as well.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARK H.
09/2012
5.0
carpet cleaners
  + -1 more
Great!
Description of Work: Bob was terrific cleaning our entire basement carpet and 2 chairs. Gave me the exact deal from the coupon and added in a spot cleaner for free. Good, old-fashioned excellence. Wish I'd found him years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Christopher S.
09/2012
5.0
carpet cleaners
  + -1 more
Very well!
Description of Work: Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Sherri M.
09/2012
5.0
carpet cleaners
  + -1 more
Excellent.
Description of Work: Fast, efficient, friendly service. Above expectation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sheila V.
09/2012
5.0
carpet cleaners
  + -1 more
Great---everything--perfection
Description of Work: Bob cleaned every inch of carpeting in our house---our new house/resale---we had not moved in yet, so it was great to have them cleaned before we moved in!! Easier for Bob too:-) They look great! We will use Bob again---absolutely! And in our old house too.Thank you Bob--you are a keeper:-)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

MARCHETA B.
08/2012
5.0
carpet cleaners
  + -1 more
perfect
Description of Work: Outstanding service! Absolutely terrific job. Price was reasonable. Will definitely call again - and recommend! Thank you!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

virginia E.
06/2012
5.0
carpet cleaners
  + -1 more
Perfectly!
Description of Work: It just before Memorial Day. I needed my carpet cleaned for unexpected company and a dirty dog! Bob worked me in did a fabulous job and was in and out and the carpet was beautiful. He was polite,professional, on time and a really nice guy! I will use him again and again and again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

SHARON P.
04/2012
5.0
carpet cleaners
  + -1 more
You will be extremely happy!
Description of Work: Cleaning Edge is wonderful and consequently, this is my third time having Bob back into my home. The service is exemplary! He cleaned my entire upstairs, the main level and spot checked our downstairs to make sure things were still the way they should be after his last cleaning. We have a dog who has made quite a mess on one of our area rugs. Bob took extra time removing the stains and odors and it made a huge difference. He also cleaned a sofa and two chairs and they look fabulous! I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathie G.
12/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Went very well.
Description of Work: The price included cleaning a couch, love seat, recliner, living room, dining room, hallway, stairs and an area rug. Great value and everything looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

SHARON P.
08/2011
5.0
carpet cleaners
  + -1 more
Outstanding!
Description of Work: We found Robert from Angie's List. He had the highest ratings and recommendations of anyone on the list. After meeting him, we certaily know why! He was very prompt in returning our call for an estimate and setting up a time to meet. He is such a nice person and explains every part of the process he uses. We set up a time to clean the carpets and he was there exactly as we had booked it. We had a lot of spots, including some from our dog., and a water leaking issue. The carpets are beautiful! He got out everything and even deodorized them as part of the process. We were so impressed we booked another appointment to have other rooms cleaned and upholstery done as well. It's a little scary hiring someone that you've never met or seen work performed by. We put our faith in Angie's List and were not disappointed! This company certainly deserves its ratings! If you need your carpets cleaned, this is the company to go to!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

109 SW Cross Creek Dr, Grain Valley, MO 64029

www.mycleaningedge.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing

FAQ

Cleaning Edge Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Cleaning Edge Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Cleaning Edge Inc offers free project estimates.
Yes, Cleaning Edge Inc offers eco-friendly accreditations.
No, Cleaning Edge Inc does not offer a senior discount.
No, Cleaning Edge Inc does not offer emergency services.
No, Cleaning Edge Inc does not offer warranties.
Cleaning Edge Inc offers the following services: Carpet Cleaning. Upholstery Cleaning. Area Rug Cleaning. Pet Odor & Stain Removal. Child & Pet Safe Cleaning. Tile & Grout Cleaning.
Water Damage Restoration.

Contact information

109 SW Cross Creek Dr, Grain Valley, MO 64029

www.mycleaningedge.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM