Weekend Warriors LLC

It went great. They fixed the deck, replaced a rotted out retaining wall with stone, fixed the piers on the deck, and replaced all the landscaping. It looked wonderful and they did a great and tidy job. The neighbor was even happy. They also replaced the fence along the retaining wall.

With a few major caveats described below, the final product was mostly fine. But getting there has been a trial, and based on that experience, I would not use this business again or recommend it to anyone. The two major issues are: 1. The work itself faced many delays, ranging from days to weeks. A few were a result of weather, which anyone can understand and expect with landscaping projects. Other delays were simply by choice, such as the company?s decision to take on and commit time to subsequent jobs (including some in my subdivision) before completing work already promised to us. The consequence was that a job estimated to take a couple of weeks turned into months, until winter forced a further pause until Spring. A few plants, including a pot of tall grass and some ground cover, were also left unplanted, resulting in loss of the plants. By Springtime, freeze and thaw had thrown patio edge stones out of line because landscaping intended to support them was also not completed in the Fall. Although the basic job was completed in the Spring and the edge stones re-aligned, the sheer amount of delay and frustration involved in pushing for completion cast a pall over the whole experience. Enough delays, and you realize that whatever the excuses, their persistence itself is the problem. Very unprofessional. 2. The company cannot be trusted to honor its warranty, which is that workmanship is guaranteed against defect for a year. They did re-align the patio edge stones, and reset a few interior patio stones which had settled over the winter. They did so even though underground water movement, rather than workmanship itself, may have been a factor with the interior stones. One of the patio piers, however, also started to lean in just a couple months, and although the company owner promised to re-align it under warranty, he then disappeared rather than do the work. Through e-mails and phone calls I have pushed since late May to have the work done, but lack of response to all these attempts forces me to conclude now that he has no intention of responding or honoring his word. Hence this caution to beware of words that seem to say all the right things going in. A warranty is measured by action, not words. An irony is that these comments, based in real experience over several months, concern a company owner who described himself repeatedly as a perfectionist, and as someone who takes pride in his work. Such qualities, too, are measured by actions.

I should have known from the start that this was going to be a disaster. The night he was to mark patio placement he couldn't come over so after describing again where we wanted it compared to the back of the envelope drawing we got we came home the next day to the patio hole dug in the wrong spot. The area that was dug up was not remotely close to where it needed to be. Problem number to was he came over that night lined out where it really should go and promised us he would fix the other area. Unfortunately this company makes lots of promises they don't keep. After digging the new area and forming the wrong size patio (contract stated a certain size and they didn't remeasure) we had to call them back again to reform. We were charged to reform as he claimed that the markings we put out there screwed it up and it was our fault not his ...so much for understanding customer service. We wanted to fire him but needed to get the job done and weren't sure what it would cost to fix the mess. Truth be told we should have fired him and taken our chances. Since they dug the original hole in the wrong spot they screwed up the grading of our yard and artificially lowered everything. Once would think this isn't an issue except now all the water ran straight to the new patio they just poured. In addition, the people that he hired to do the patio put a 6inch slope on it so you were sitting at an angle. Interestingly enough he told us he had someone do concrete for him that was in the business for many years. They must not have been good at it as there was no rebar, no fiber mesh, and no breakpoints in a large 13x13 patio. After the patio was poured incorrectly his team laid the brick edging which was laid on top of landscape rock, there was no fill dirt used underneath the landscape beds and there was standing water all the way around. It was a mess and unusable. His team came back out and redid the landscape edging but we had to tell them three times how to do it. By the way, even though Andrew the owner said he was always on site, he was never on site not even with all the issues we had. In the end we have filed a complaint with th BBB and do not recommend him. He took our money, didn't follow through on any promises and by the way his website is a sham. The pictures on it are stock photos which he told us. Don't be fooled thinking that is work they have done.