St Louis Roofing & Renovation LLC

This is the second time I have used this company. I had our roof replaced last July, 2018 and was pleased with the work. I called Jim again needing our gutters inspected, and he is very fast at getting back to you and getting estimates that we needed quick due to our house being under contract. After inspecting, we found out that our gutter was clogged and one had a broken strap that was causing the gutter to overflow causing the small leak in our basement. I definitely would recommend St. Louis Roofing & Renovation LLC.

This is a followup review. Jim said he would send his foreman out to look at remaining leaks from the gutter and from our skylight from when he replaced our gutters and roof. Gutters were replaced first, then were leaking a lot so they came out and redid them, but still had a few leaks. Roof replaced, then we had water stains around our skylight, and again, Jim said he would send his foreman out to take a look. The foreman called and said his guys would come by, so just the guys came by, but they couldn't speak English very well so we were not able to communicate with them very well, but they did a fix on the front of the roof where one gutter leak was, so we'll see if that did it. The shingles don't lay flat there now, but maybe the leaking is fixed. The guys walked around on top of the roof around the skylight, and again, couldn't tell us what they did. Talked to Jim today, and he said the guys didn't do anything because the problem is with our skylight and he could give us 10% off and install a new skylight for us. We indicated there was no leaking around the skylight before the roof was replaced, and he said that 200 lbs of walking around and replacing a roof could have an impact, so in the process of replacing our roof, we now need a new skylight. We specifically asked all roofers we talked to when choosing who to use if they could handle roofing around a skylight, and went with Jim because we liked him the best when we talked with him. We are accustomed to having a roof replaced once, and not having any more issues or extra work needing to be done because of negative "impact" from having the roof replaced. We're disappointed, and it looks like from other Angie's List reviews others have had better success here with the company so we're glad for them, but it's not been the same experience for us.

Jim was great to work with. We had our roof completely redone (tear off) and he was always available to answer my questions and got back to me in a timely manner. All work was done as promised and punctual. His bid was very competitive and that’s why we chose him.and would hire him again!

Very pleased. Job done in a timely manner and excellent clean up.

Jim Lawler, the owner, did a great job, totally to our liking. The new gutters have solved two problems we had: overflowing rainwater on one section and no backup interior leaks on another section.

The guys were super professional and informative and helpful. On time, great communication.

Great. Both Jim and the technician were very nice. They were clear about what needed to be done.

They did a wonderful job! No more gutter cleaning for me! Very professional and easy to work with. Got me on their schedule fast! Simple and done! 😀

Went well. Pleased with the results

I give them an F across the board. As it turns out the roofers didn't know what the siding people were going to do and the siding people didn't know what they gutter people were going to do. There was no coordination.

They were very friendly and very professional. My gutters were a mess. They put the gutters in, cleaned up the mess, cleaned off my car and my neighbors car, they cleaned everything up. They were great.

Jim Lawler was awesome and he kept in touch with me.

Numerous calls and emails to get installation scheduled. Questionable cost additions per prior bids.

They were here for 20 minutes and he informed me they were perfectly cleaned.

We are very pleased with our new roof.

Very dissatisfied with services that were purchased but not provided.

So it got off to a start where there was some miscommunication on when the service was being performed and the method of repair but because of that, I have more of an appreciation of Jim and St. Louis Roofing and Remodeling than I would have otherwise. Most contractors, and I am speaking from experience with working with others, would have washed their hand of the issue saying the work was complete and moved on (especially for the relatively small amount of work I had) but Jim kept in contact with me until the job was complete and I was ok with the work performed which meant he had to come back out fix the same hole that was previously patched where a squirrel had come back. Having a contractor stick with you until you were happy speaks volumes to the character of Jim and the values he holds the business to. I would definitely call Jim for future work knowing first hand how they take care of their customers.

I went out and the water is pooling around the foundation, asked for it to be repaired, and they stated they were to do work.

It was fine. I had more put on there and it was another $50 or so. They fulfilled their part of the contract. I had more guttering that needed to be covered. I had to call a couple of times and they came right at dusk. They said they could do it right there. It took them 30 or 40 minutes to do it. They had their truck and crew ready. They took care of everything I needed.

Got the Angie "certificate." Called and asked them to give me an estimate on additional work. Estimator came out, made some notes. Never got a written estimate. Called and tried to find out what happened. Said they would check. Never heard from them again. Had to move on with my project. So they got my $249.00 and I got nothing.

, The worker arrived, unannounced, about 11AM, rang my door bell, and presented me a St Louis Roofing business card. Luckily, I was home as I prefer to be whenever someone is working on my property. He said he intended to seal the corners of both levels of guttering and left after about 20 min. I will know, after the next rain, whether or not his work was effective.

Showed up on time and cleaned out the gutters. Did a fine job.

Smooth, easy, and Fast...no complaints here.

It went great. The were able to do it while I was at work, so I didn't need to take time off.

It was fine. On the coupon it would have been nice if they would have stated how they were going to increase the price if a certain service was needed as I would have shopped around to try and get a better price.