The Vac Shack

Good service and value

Prompt service. Tested system thoroughly, found and fixed 2 leaks. Replaced main unit same visit. Very professional.

Very nice, courteous, polite and professional.

We just purchased a home that had a central vac system that didn’t work. Evan came over and was able to review the system, find the issue and fix it. He also gave us tips on how to maintain the system since this is the first we have owned. I would highly recommend him.

Repairman knew exactly what he was doing. If something would go wrong in the future, I would not hesitate to hire him again. Very satisfied!!

My project was to relocate an existing main vacuum pipe and to add a drop. They did a great job and the quality of the installation was very good.

It's high time to complement Adam at the Vac Shack in Festus! I called yesterday asking if he could clean and check out our aging Dyson 14 vacuum cleaner. He said he could, that's he'd be open at 9:30 Wednesday -- he was and he did! He tore it down completely, replacing belts, cleaning everything, including a filter I frankly never saw before, and sent me out with an "all-up" machine. And as he promised, he did it while I waited to keep me from making two 96-mile round trips from Waterloo, IL. This is service in the best sense of the word! Thank you!

Accurate estimate, professional service, and done in a timely manner. Would highly recommend!

Evan was very professional, accommodating and very fair. Was able to work in our urgent time frame. Would highly recommend his services to anyone.

Evan did a wonderful job, He will definitely be my go to guy.

Excellent and expedient service by Evan. He is very knowledgable and competent. Correctly diagnosed and corrected problem with our 40 plus years old central vac. We highly recommend Evan and the Vac shack.

Evan was knowledgeable regarding the issues with our current central vac unit, and honest regarding our need for a new unit. He completed the work in a timely fashion and was professional and friendly.

Evan, the service representative was very personable and explained to me how to use the system because I had never used one before.

Evan is the owner and repair person!!

Evan fixed 2 of my outlets, had a carpet head to sell me to replace my broken one (YAY!) , macgyvered my existing hose with some electrical tape so that I may get a little more life out of it (Double YAY!) and checked out my base unit in garage to ensure all was in working order. Minor detail in retrospect- he was 15-20 min late. But once he arrived and fixed my repairs in a timely manner I was glad for the wait.

Excellent service and results. Timely!

Evan came in a timely fashion, worked efficiently and was very knowledgeable about my home's central vacuum system even though it had been installed by some else years ago. He is a hard worker who obviously knew what he was doing. No high pressure sales!! I honestly think he did a great job. I would definitely recommend him to friends as well as use his services in the future. Great Job!!!

Evan was great! Was prompt, courteous, and conquered quickly. Since home was foreclosure, we had no paperwork, instructions, parts, etc. Evan went over everything with us and emailed info,too. Would recommend Vac Shack and would work with them again.

fast and efficent

Does good work.

I had old central vacuum system from the 70's. I liked that I was given three choices on replacement with three different prices. Pro was friendly and very professional.

Evan was about the best person I have come across for along time

Evan was very kind and very hard working. In my rating, he is a ++++++++++++. He could not have been a better worker, a kinder person, or a better value. I will contact Evan from now on for everything for my Nutone Vac! He was incredible!!!!

Knowledgeable and professional.

Evan, owner and technician, was extremely polite, knowledgeable, and skilled. He took extra time to answer all my questions which, in turn, helped my husband and I to feel comfortable making the investment to replace our old unit. He had our problem diagnosed and a new unit installed in just a few hours; he even went above and beyond, taking extra time to clean some of our attachments to ensure we were up and running as good as new! I appreciated the honest, excellent customer service and highly recommend him and his business!