United Van Lines LLC

We were really pleased with them.

I wasn't terribly thrilled with their service. We had some issues and problems but they were all resolved. They did everything they promised to do but it took three months to get it all done in. They lost some of our furniture. I think they're average at best. They were professional and punctual.

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I can not say enough good things about this company. Jason Lepsky came out to give me a quote on how much it would cost to move my 4 bedroom house. We have a lot of things. We ended up with 60 plastic tubs and 75 boxes of various sizes plus our furniture. Jason came in and worked with me on the price, explained to me why the sister company had a lower price (because I wasn't fully insured, which they didn't tell me) and ensure that my belongings got to my new home two days faster than all of the other companies I spoke with. Perry McDaniel was our truck driver and the organizer of the packers. He is phenomenal. One of the nicest men I have met. I offered to go get him and his workers lunch and instead he bought me and my children lunch, as well as his workers. He went out of his way to get my belongings to me two days faster than was quoted even over Memorial Day weekend. My belongings were originally supposed to take eight days to get to me, which meant my family and I would be sleeping on air mattresses and eating out of cans for that long. It ended up being four because of what a great, hard worker Perry is. The whole experience was fantastic. I will use them over and over and request that Perry be my driver and organizer from now on.

Excellent experience. Date for packing was as promised as was estimated date for arrival in St. Louis

United came on time, held our belongings and delivered when we asked. The bid for services was good and the actual bill was lower than the bid. We were very satisfied. Any questions or concerns we had were responded to very quickly and in a professional manner. Very happy with the service.

I thought the team who packed my things was really outstanding. They explained what they were going to do in a room. I saw the care with which they wrapped up my things. They got everything packed up within six to seven hours. There were some problems here in that they couldn't get their tractor trailer down to my garage opening, and they had to unload everything onto a smaller truck and bring the smaller truck here to unload it. Some things did get banged up. It was not serious, but they did hit my wall and a table leg was broken, and one of my crystal glasses was also broken. It was still relatively good and efficient. I had 335 boxes and/or pieces of furniture, which they did in one day.

I hated everything there is to hate about them. They broke my furniture, and they didn't want to pay for repairs. Finally, they did everything, but there was a hassle. They move was only 10 miles, so they managed to load it and break it, then unload it and break it. They managed to make a mess in the house where they taking it from most of the house and where they were taking it to. They were just horrible. I would never again use them in the future.