KIRKWOOD PLUMBING INC

THESE FOLKS WERE VERY CORDIAL ON THE PHONE AND IN PERSON. DENNIS WAS THE PLUMBER FOR BOTH VISITS. HE WAS ON TIME, POLITE, ANSWERED ALL MY QUESTIONS AND WAS EXCEPTIONALLY NEAT ABOUT HIS WORK. I STRONGLY RECOMMEND THIS FIRM.

THE TWO PLUMBERS THAT DID OUR JOB WERE VERY KNOWLEDGEABLE AND COURTEOUS. EVEN THOUGH THEY WERE 30 MINUTES LATE, WE WERE NOT UPSET ABOUT IT BECAUSE OUR HOUSE IS NOT THE EASIEST TO FIND. WE WOULD USE THEM AGAIN DESPITE THE COST.

MY EXPERIENCE WITH KIRKWOOD PLUMBING WAS GREAT. THE PERSON WHO SET UP MY APPOINTMENT WAS HELPFUL AND FRIENDLY. THE PLUMBER WAS PROMPT, POLITE, AND WORKED QUICKLY. THE TOILET WAS REPAIRED SUCCESSFULLY AND THE PLUMBER GAVE ME TIPS ABOUT HOW TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. THEY CHEERFULLY ACCEPTED THE COUPON I GAVE THEM. I WILL DEFINITELY HIRE THEM AGAIN.

THE WORKER DID NOT COME ON THE DAY HE WAS SCHEDULED. HE CAME THE DAY AFTER HE WAS SCHEDULED. THE COMPANY NEVER CALLED TO LET US KNOW, WE HAD TO CALL THEM. THE WORKER WAS SLOW. I THINK HE TOOK MORE TIME THAN WHAT WAS NECESSARY. MY WIFE SAW HIM SITTING IN HIS VEHICLE FOR 20 MINUTES. WHAT REALLY UPSET ME WAS THAT THEY CHARGED ME AN ADDITIONAL $30 SERVICE CALL. I HAD USED THEM A COUPLE OF TIMES PREVIOUSLY AND THEY DID NOT CHARGE THE SERVICE CALL BECAUSE WE ARE ANGIE'S LIST MEMBERS.

FANTASTIC SERVICE, ESPECIALLY FOR FIXING 1908 FAUCET. PREVIOUS PLUMBERS CLAIMED WOULD HAVE TO REPLACE WHOLE BATHTUB BECAUSE THEY WERE TOO AFRAID TO TOUCH SUCH AN OLD PART. NOT KIRKWOOD PLUMBING! HAD PRIOR EXPERIENCE WITH OLD PLUMBING; TOOK APART FAUCET, REPLACED WASHERS, AND VOILA -- NO MORE LEAKS! NO MORE DISHPANS!

MY CALL WAS ANSWERED WITHIN AN HOUR AFTER LEAVING THE MESSAGE WITH THE ANSWERING SERVICE. A PLUMBER WAS AVAILABLE AT THE TIME, AND WAS HERE VERY SOON. HE WAS VERY HELPFUL AND TRIED TO FIND A CAUSE FOR POOR WATER HEATING OF RECENT DAYS. HE GAVE US AN ''ANGIES'S LIST'' DISCOUNT OF $30 EVEN THOUGH WE DID NOT YET HAVE A COUPON TO GIVE HIM.

WE HAD A VERY POSITIVE EXPERIENCE WITH KIRKWOOD PLUMBING, BUT IT WAS JUST YESTERDAY. WE DID NOT CALL THEM UNTIL LAST WEEK AND THEY ANSWERED IMMEDIATELY AND SCHEDULED QUICKLY. THE PERSON WHO ANSWERED THE PHONE NOT ONLY INQUIRED ABOUT THE PROBLEM, BUT ALSO THE MAKE OF OUR FIXTURES WHICH MIGHT HAVE HELPED THEM BE MORE EFFICIENT. SHE ALSO OFFERED THE COUPON ALTHOUGH THE SCHEDULED DAY OF THE WORK WAS PAST THE EXPIRATION DATE. MY HUSBAND SAYS RON (HE THINKS THAT'S HIS NAME) WAS THE BEST PLUMBER WE'VE EVER HAD. HE WAS VERY PROFESSIONAL, EXPLAINED THINGS IN A LAYMAN'S TERMS, AND GAVE SOME ADVICE ABOUT FUTURE WORK WE MAY WANT TO HAVE DONE TO SOLVE SOME LONG-STANDING PROBLEMS IN OUR 60 PLUS YEAR OLD HOUSE. THE COST, AS YOU CAN SEE, WAS VERY REASONABLE. WE HAVE BEEN BURNED BY A PLUMBING COMPANY IN THE PAST AND REALLY COULDN'T THINK WHERE TO TURN UNTIL I HEARD ABOUT YOUR SERVICE ON NPR. THANK YOU SO MUCH FOR THE RECOMMENDATION, ANGIE'S LIST!

HE DID AN EXCELLENT JOB AND CLEANED UP AFTERWARDS. JASON WAS WELL-GROOMED, POLITE, BUSINESS-LIKE AND WILLING TO ANSWER MY MANY QUESTIONS IN DETAIL. HE WAS OBVIOUSLY VERY SKILLED.

I USED THE COUPON IN ANGIE'S BOOKLET WHICH SAVED ME THE $30 SERVICE FEE. I REALLY APPRECIATED THE HONESTY OF THE PLUMBER. HE COULD HAVE TOLD ME THAT THE MAIN SHUT VALVE NEEDED REPAIRING BEFORE HE COULD REPAIR THE LEAK. HE ALSO COULD HAVE REPLACED THE ENTIRE SHOWER FAUCET INSTEAD OF JUST THE CYLINDER. I COULD HAVE ENDED UP WITH A PLUMBING BILL IN THE THOUSANDS OF DOLLARS INSTEAD OF $100. HE ARRIVED ON TIME AND WAS VERY PROFESSIONAL. I REALIZE HOW FORTUNATE I AM TO HAVE CALLED KIRKWOOD PLUMBING.

THE PROBLEM COULD NOT BE DIAGNOSED AT THE FIRST VISIT. THEY PROMPTLY SENT OUT THE OWNER WHO THEN DIAGNOSED PROBLEM. THEY WERE FLEXIBLE WITH SETTING THE APPOINTMENT, ARRIVED ON TIME AND CLEANED UP AFTER THE WORK WAS COMPLETE. VERY PROFESSIONAL.

THE PLUMBER WAS ON TIME, POLITE, DID THE JOB EFFICIENTLY EXPLAINED THE PROBLEM. THE ONLY ISSUE THAT CAME UP WAS THE COUPON I HAD DOWNLOADED FROM THE INTERNET FOR THIS SERVICE. IT HAD EXPIRED BUT I HAD TOLD THE SCHEDULER ABOUT IT BEFORE THE PLUMBER CAME AND SHE SAID IT WAS OK TO USE. THE PLUMBER QUESTIONED IT AND WAS RELUCTANT TO TAKE IT.

THEY DID THE WORK. WE HAD A SMALL PROBLEM, BUT THEY CAME BACK AND FIXED IT AT NO ADDITIONAL COST. I WOULD RECOMEND THEM.

EXCELLENT SERVICE AND QUALITY. SERVICE PRICE WAS HIGHER THAN EXPECTED. OTHERWISE A VERY GOOD SERVICE EXPERIENCE.

EXCELLENT WORK ON A BIG JOB. THEY WERE REALLY IMPRESSIVE. THEY WERE POLITE & PUNCTUAL. GREAT CLEAN UP. THEY RESOLVED ANY PROBLEMS QUICKLY & WITH OUT HASSLE. THE OFFICE KEPT ME UP TO DATE IF I WAS WAITING ON ANYTHING. VERY PLEASED.

GOOD OVERALL SERVICE, BUT FAILED TO FOLLOW-UP ON SOME PARTS.

VERY PROMPT, POLITE, AND FIXED PROBLEM EFFICIENTLY AND INEXPENSIVELY.

JASON CAME AND DID THE WORK. HE WAS VERY POLITE AND KNOWLEDGEABLE. VERY EAGER TO ANSWER QUESTIONS AND HARD WORKING. ALSO THE OWNER OF THE COMPANY CAME BY TO GIVE ME A NAME OF A COMPANY TO DO SOME OTHER WORK I NEED DONE. GREAT COMPANY AND WONDERFUL PEOPLE!

THE PLUMBER WAS ON TIME, VERY POLITE BUT OVER PRICED. I PRICED OUT THE JOB WITH SEVERAL PLACES AND CHOSE THIS ONE BASED ON REPUTATION AND PRICE. PARTS THAT SHOULD HAVE BEEN ABOUT $25 WERE $75. TWO HOURS OF LABOR WERE BILLED AS 2.5 HOURS. THE PHONE ESTIMATE THAT WAS GIVEN TO ME DID NOT INCLUDE EVERYTHING WHICH LEAD ME TO EXPECT A LOWER PRICE. IT'S ALWAYS A BUMMER WHEN YOU GET A BILL THAT IS $100 MORE THAN YOU EXPECT.

THE SERVICE CALL REPAIR WAS GREAT AND WENT WELL. VERY PROFESSIONAL, PUNCTUAL AND FAIR, CHARGING ME FOR ONLY THE HALF HOUR THAT HE WAS THERE AND NOT FOR THE TIME IT TOOK TO TALK ABOUT WHAT I WANTED THE ESTIMATE FOR. I USED A COUPON FROM ANGIE'S LIST AND SAVED $30. THE ESTIMATE TOOK OVER 6 WEEKS AND SEVERAL INQUIRING PHONE CALLS TO RECEIVE. WHILE THEY WERE RESPONSIVE ON THE PHONE, THEY WEREN'T IN GETTING AN ESTIMATE BACK TO ME. IT WAS A VERY HIGH BID, ABOUT TWICE WHAT HE GUESSED IT WOULD BE BEFORE GOING BACK TO PRICE IT EXACTLY. I'VE USED THEM BEFORE AND WAS SATISFIED WITH THEIR WORK, BUT I GUESS I'LL ONLY USE THEM FOR REPAIRS AND USE SOMEONE ELSE FOR NEW PROJECTS.

THE VERY SAME DAY I FIRST CALLED TO ASK FOR SERVICE, A PLUMBER CAME BY THE HOUSE TO SEE THE WORK. A PLUMBER RETURNED TO DO THE WORK EXACTLY WHEN SCHEDULED. WE HAD AN EXPENSIVE SINK AND FAUCET INSTALLED (THE AMOUNT PAID WAS LABOR ONLY), AND THE WORK WAS FIRST RATE. WE THOUGHT WE HAD A PROBLEM WITH THE PRESSURE REGULATOR, AND WERE PREPARED TO SPEND ANOTHER $300 TO REPLACE IT, BUT THIS GUY TALKED US OUT OF IT BECAUSE HE FELT IT WAS FINE.

EVERYONE AT KIRKWOOD PLUMBING WAS COURTEOUS, FRIENDLY, AND POLITE. THERE WAS A PROBLEM WITH THE ORIGINAL INSTALLATION OF ONE OF THE WATER HEATERS, BUT THEY WERE VERY GRACIOUS ABOUT RECTIFYING THE PROBLEM AT NO COST TO US (IT INVOLVED REPLACING A BRAND NEW WATER HEATER). THEY SHOWED A VERY STRONG COMMITMENT TO GETTING THE JOB RIGHT. PAUL, THE OWNER, WAS SUPER. THE GUYS WHO DID THE WORK WERE PROMPT, EFFICIENT AND CLEANED UP AFTERWARDS. KIRKWOOD WILL BE OUR PLUMBER IN THE FUTURE.

A+++ I AM THRILLED I FOUND KIRKWOOD. RON SAVED ME A LOT OF MONEY.

HE WAS HERE ABOUT 45 MINUTES TO AN HOUR. HE HAD TO CANCEL AN APPOINTMENT ON THURSDAY, BUT RESCHEDULED FOR THE NEXT DAY. HE CALLED TO LET ME KNOW AND THE NEW TIME EVEN WORKED OUT BETTER FOR ME. THEY WERE AS PROMPT AS THEY COULD BE AND THE MAN WAS REAL NICE AND NEAT. THE JOB WAS GOOD.

THEY WERE PUNCTUAL, BUT THE PRICE SEEMED HIGH FOR AN HOURS WORK. THE WORKMAN TRIED TO TAKE A SHORTCUT, WHICH MEANT THE WORK WASN'T DONE CORRECTLY, HAD TO COME BACK. THEY DID MAKE IT RIGHT, BUT IT WAS QUITE INCONVENIENT.

THE PLUMBER WAS VERY PROFESSIONAL, PUNCTUAL, AND HELPFUL. A STONE TILE WAS CHIPPED IN THE PROCESS OF DRILLING THROUGH THE FLOOR AND THEY TOOK CARE OF REPAIRS RIGHT AWAY.