Foundation Recovery Systems

Ryan Stone( foreman),Andrew Brakefield and Brady Stevenson were great. Explained all our questions. Gave good advice. Didn't try to over sell us. All three had great personalities. Called ahead of time and always prompt. And kept the working area clean. Answered all our questions. Very professional.

Our home and garage which is on a concrete slab was sinking on one side so our project was to stablize the slab using piers and to use injection technology along with piers in the garage. I had used this company in Virginia so I was familiar with their work. William came to our home and explained everything they would do. He even came out a second time to answer questions that we had after talking with several other companies we got bids from. Austin, Moises and Tim came out on the date scheduled and performed the work. They were great and we highly recommend this team. Several unexpected issues came up along the way, they explained the problems and together we figured out the best way to handle them. Even with our unexpected snafus - the team finished on time. It was a great experience from start to finish and again, I highly recommend this company and the Austin, Moises, Tim team for doing foundation work.

William did a great job explaining exactly what was wrong and what it would take to fix it. Blake and Tyler were professional and made sure I was 100% satisfied before they left.

Great experience from start to finish! Sean did an amazing job inspecting our property and explaining everything to me, Luke and his team got us on the schedule within a week and got straight to work.

Foundation recovery customer service has been outstanding. Starting from Zach, making out the perfect game plin a affordable price. And Jacob. Robert and Robert doing the work. And keep me updated as I proceeded with the job. I would highly recommend Zack. Jacob, Robert and Robert are all 5 stars. In a professionalism coming from a military person was fantastic and Jacob leadership. You could tell with his crew was outstanding leader.

I just had my 1 year inspection with Jesse Feeler. Everything is looking good and I am very happy with the job FRS did. Jesse was especially knowledgeable and took the time to explain everything he did and provided me 'refresher' and some new information about my house and basement. Thank you Jesse!

Zach Sanders did an excellent and thorough job of checking the work that had been done and looking for problem spots and then apprising us of the options to fix them. He took the time to go over the service plans available and answered all our questions. Great job, Zach!

They are awesome!

Excellent work

A simple request turned into a mammoth project involving the installation of piers to shore up my foundation, but I'm glad for the work being done. Everyone involved did a good job, and Trevor Atwell was great as my contact.

Lius, Jacob & Brian were the best. Very professional, very polite, kept me constantly informed answering any questions I had as the repair progressed, and made sure I was satisfied.

I would highly recommend them for any driveway or sidewalk repair. Great job.

Service was awesome Tim,Trent and Harrison were very professional.

Nice fellows. Explained everything in detail. Cleaned up after they were finished. Did a nice job! Would highly recommend.

Good overall experience

I purchased a house and the first time it rained, I found I had a river running through my basement. After reviewing a few companies, I decided on FRS. The crew that completed the work, Gary Duvall-Joe Putnam-Davaughn Williams, arrived on time and completed the project ahead of schedule. They were courteous, professional, and took the time to go over the system that was being installed. I couldn't have asked for a better crew for this job. They kept the area free of debris and left it looking cleaner then it was before they arrived. The end result looks better than I expected it to and I will ask to have them sent back for any other project that may arise in the future. I would recommend them, without a doubt, to everyone.

I had a sump pump installed (fall 2022), along with drainage channels and a moisture barrier in one of corner of my basement. The sump pump has a battery backup system too. Install was done very professionally. They worked with me to finance the project through a 0% loan which was a nice feature. There was an issue in spring of 2023. They came promptly, diagnosed a bad pump and replaced free of charge. Recently the pump alarm kept going off intermittently. Got a repair tech scheduled to come out same week. He found a issue with how the alarm was placed and replaced that part. Both times that I had issues, thetechs were very knowledgeable and informed me further about how the system works. I would highly recommend this company for water issues.

I feel compelled to share my utterly horrendous experience with Foundation Recovery Systems (FRS), the so-called professionals who installed a sump pump in my home. From start to finish, it has been an unmitigated disaster, and I strongly advise anyone considering their services to run in the opposite direction. Firstly, after signing the contract, I expected a seamless installation process. However, once the contract was signed the real cost started to add up. After the contract was signed a work crew came to view the basement. They said I had to have additional electrical work done and hire a contractor to take care of the drywall studs since they do not that. Not only did I have to deal with the installation of the sump pump itself, but I was also burdened with the unexpected need for electrical and drywall work. It seemed that FRS conveniently overlooked these essential requirements, leaving me to shoulder the burden and expense. After hiring an electrician and contractor the crew showed up to begin installation. The first thing the crew recommended was moving the discharge pump to a better spot for better water flow. This of course was an extra charge from the original contract agreement. The placement of the discharge pump, which was supposedly upgraded, turned out to be a catastrophic failure. When we had a major rain the discharge pump sent all the water to the side of the house which created a pool of water that flowed right back into the basement! After having to wait an additional 3 weeks for a different crew to move the discharge pump to a better location, I noticed I was still having water leaking in the basement. FRS then sent another crew out to try and fix the issue. Instead of using professional-grade solutions, the installers resorted to the absurd tactic of using literal tape to address the issue. I could not believe my eyes this level of incompetence is unacceptable. They used tape to connect the drains. Moreover, despite their repeated attempts to rectify the situation, the vapor walls proved to be another colossal failure. I had to endure the inconvenience of having their crew out not once, not twice, but three times to fix what should have been done correctly in the first place. The most infuriating aspect of this entire ordeal is the fact that the sump pump was not even installed properly. The system was supposed to have the appropriate slope to ensure effective water drainage. Since the drains were not installed at the proper slope the water just sits there instead of flowing properly to the sump pump and discharging. In summary, my experience with Foundation Recovery Systems has been an absolute disaster. Their disregard for proper installation, their haphazard attempts at repairs, and their unresponsive customer service have left me deeply dissatisfied. Save yourself the torment and look elsewhere for a competent and reliable sump pump installation company.

First s thank you to Tod for setting all this up for us. The two guys that came out were fantastic. Professional, knew what they were doing and worked great as a team. Thanks Trent and Joe.

First s thank you to Tod for setting all this up for us. The two guys that came out were fantastic. Professional, knew what they were doing and worked great as a team. Thanks Trent and Joe.

Brian did an excellent inspection over the entire house. Explained everything in detail of what the cause was of the leaky basement and recomended solutions. He was very professional and took his time explaining and answering my questions. Donovan, Josh and Xander performed an excellent job of waterproofing the basement. Made sure evrything was covered . Great clean up too ! I highly recomend Foundation Recovery Systems ! Thank you !

Brian did an excellent inspection over the entire house. Explained everything in detail of what the cause was of the leaky basement and recomended solutions. He was very professional and took his time explaining and answering my questions. Donovan, Josh and Xander performed an excellent job of waterproofing the basement. Made sure evrything was covered . Great clean up too ! I highly recomend Foundation Recovery Systems ! Thank you !

Contacted thru angie he was very professional and prompt… plan to rehire him for future projects

Prompt, courteous and efficient.

I am so happy Nathan from FRS came out to review the work at my property!! He made me feel like my project was important and he took his time to make sure it was done right. I hope he is the example everyone aspires too. I can not tell you how much his work ethic and attention to detail is valued.