Anco Overhead Door Service, Inc.

I recently had Anco come out and repair my garage door. Greg was awesome and had my garage door and tracks and cables (which I messed up pretty good trying to fix myself) back working in a very short time. The cost was very reasonable and much better than another company that told me I needed a new door and assembly. The overall experience was fantastic and I highly recommend Anco for garage door work. I will definitely use them the next time I need garage door service.

Very well! I was pleased with how efficient and friendly the workman was.

I waited until 8:30 and, since I have not received any phone calls, decided to call some other company (The Wright Door). As the result the Wright Door told me they will charge me $120 for the spring repair and will be in my house in an hour. 10 minutes later Anco all of the sudden showed at my house and since I was not there at the time my wife let them in and they replaced it in 15 minutes by the time I got back. The technician could not care less about the scheduling issue. He charged me $174 and left. I had to call the other company and stop their technician who was by then on his way to my house. When I called Anco to complain they did say sorry, but it sounded like they really did not believe me that nobody called to talk to me about the timing of the repair and its cost before getting to my house...

They were able to schedule us for same day service. They were true to the appointment time line and phoned us approximately twenty minutes before their arrival time. The tech was friendly and professional. He assessed the problem and completed the repairs quickly.

The technician determined that it only needed an adjustment and the repair was completed promptly. I really appreciated the honesty and savings.

Excellent. Only took about an hour. Arrived on schedule.

The technician was not very personable or friendly. It took him less than 10 minutes to replace the sensors and the price was $208.00. This is an insane amount to pay for someone on a fixed income (or for anyone for that matter) . I will not be using this company again although they were prompt and the person I spoke to initially was very friendly the price was out of proportion for the job performed.

This was a $151 big deal purchase. It went very well. They did a really good job. I'm guessing they came out about a week or so after I bought the deal. I think I added something to the offer so I think I paid more than the price of the deal, but I really don't exactly remember what it was. I think it was $100. They came out on time, were very nice and I know that part of it they threw in for free. I think I remember saying something. What happened is, I think I left the guy there with the tenant so he did whatever he had to do and everybody was happy. Angie's List was showing a sale and then they told me the sale was over, but then they said they would honor it. That was kind of weird.

Prompt service, finished the work quickly. Used the Angie's List deal to replace our broken spring, and they offered a very fair price to replace the second one; so we also had it replaced. Good experience. Would use them again!

It went well. They came quickly and the work was completed satisfactorily.

Installed misadjusted the springs during initial installation. They charged me a service call to correct the installation error because it had been over 60 days from the date of installation when it failed. That seems very unfair. I would not recommend doing business with this company. They do not stand behind their work.

quick and professional. had all parts neede. no delays. perfect cleanup and results

anoc had someone out the next day to repair broken spring on garage dooe. Price was was slightly higher that a few other companies.

The reverse did not work on the garage door opener so it ripped off of the top panel of the door when trying to close. I called Anco and they came out within a few hours. I thought the whole top door panel would have to be replaced but the installer was just able to replace the top bracket on the width of the door and then connect the opener to the bracket (instead of the door panel like previously.) Service was good and solution was good, I just have a big problem with the cost. There was a $59 service charge (OK, I understand), then a minimum flat labor charge of $66 and another "half labor" flat rate charge of $70. When I called I was told the labor charges were per piece. So, 2 brackets (8 screws?) and 30 minutes of labor cost me $136. This is in addition to the service charge. Had the brackets been all in one piece It would have been just the one labor charge. Additionally, the installer did not apply the 10% senior discount that is on their website and the office person did not take it off when I called about the labor charges. I have used Anco before but if needed in the future, be sure to get a FULL pricing beforehand.

We were pleasantly surprised that a workman was available immediately. Could not have dreamed that within the hour we would be working again. Greg arrived 20 minutes after our call for an appointment. The workman was here about 20 minutes, turns out that we didn't need a door. The bent edge was only an aesthetic issue, he said we did not need to replace the door. A crow bar had dislodged from its storage place and had fallen onto the 'eye' unit's (the emergency stop beams) wire, such that when we tried to close the door, the track vibration caused the light beams to misalign (the emergency stop feature )& flash. That was the cause of the door constantly trying to reverse itself. Greg secured the wire, realigned the light beams. He reminded us that anytime one or both lights on those eye units are flashing, it indicates some interruption in the beam of light or pull on the electric wire. Often, the homeowner can avoid a service call by checking that out first., As usual, Greg was a careful listener, friendly, knowledgeable, prompt, efficient, honest, helpful, courteous and respectful. He might have pulled the wool over on us with some song and dance about how that area we suspected could be a problem and tried to take advantage of that to sell a new door. The problem that was causing us angst for a couple weeks is solved in a process that took 50 minutes from initial phone call to writing the check and saying our friendly good bye and thanks. Since the first occasion we needed garage door service some 25-30 years ago, we have used Anco. We believe that the company and their employees are 1. Trustworthy 2.And there were never any problems with their work or advice. As long as they maintain their professional ethics, we are their customer for life. Isn't it refreshing to do business with people of uncommon credibility and integrity? Sincerely, Cathy Politowski ,

I would recommend them and use them again.

A sales rep came to our house and helped us pick out a new door and motor. A few weeks later they installed a new door, chain, rails and motor. They did an excellent job, completing the work in less than half a day. The entire assembly is quiet and the door fits snug. My only complaint is that the plastic panes in the two of the door's windows are crooked and won't snap in place like the others do. I called and they did take time to come out to look at it, But they did nothing to fix it and acted like there wasn't anything they could do. That's why I gave them a B in quality. Otherwise I would have given them all A's.

I went in and looked at some catalogs. They also said I could get an estimate. The man was called away numerous times to talk to another customer during our conversation. They wanted 70 some dollars upfront to come out to my home and give me an estimate. I thought that was very strange they wanted money before any work was completed.

They are fantastic. The guy was here within an hour after I called him. He fixed the garage doors and reconfigured all the cars with the new code. They were pleasant. They are quick and are very good in what they do. They don’t take shortcuts. I first time I used them few years ago was when the garage door was not closing right. The rollers were the old plastic kind. They replaced that and I have not had any problems with that again. They are honest about what they do and they explain it.

I wasn't happy with him because he didn't offer any solution for the bottom of the door. He told me that the garage door wasn't even.

Awesome prompt same day service! Replaced tensions springs after they broke - reasonable and fair pricing.

The door now works all of the time - so far there has not been any problems. The overall service took approx. 20 minutes - this includes setting the sensitivity on the motor and replacing the wheels.

Anco was very responsive. This was 4 months ago, so I don't remember if I got an appointment the same day, but it was pretty fast. The repairman, Brad, showed up on time, was very friendly, knew what the issue was right away, and completed the work in about 20 minutes. The garage door is so quiet now; it's wonderful! I'm very impressed with Anco and will definitely use them in the future.

They were on time. They gave good service. I would continue using them, if I had the need.

The spring on one garage door broke making it impossible to open the garage door. Anco was able to send a repairman out the day they were called. He did not have the proper spring with him but was able to return early the next day to complete the repair. He was able to open the door on his first visit so that my car could be moved out of the garage. He made us the first visit the next day fixed the broken spring, replaced the spring on the second garage door, and tightened all bolts.