SKIP'S HAULING

The process went well. Friendly group and very efficient.

They got both out of the house with no problems.

I used Skip last year also to haul away cabinetry and construction items from the basement of my home. If you want the work done quickly and at a reasonable price, Skip's is the company to use. The work they performed was difficult because the items were very heavy. Excellent.

Very happy with the experience! We were running up on a 2 week deadline on the removal, and the job was done within a few days of contacting them. If we ever need this type of work done again, we'll definitely go with Skip!

It was an absolutely awesome experience.....have recommended to many friends!!

Service provided same afternoon as requested.

Went off well. I was told that they will pick it up the following Friday. However since we had moved and were cleaning out when we went a week later the dumpster was still there. I called them and they said that they hadn't got around to pick it up but they will not charge us for the extra week. However , had we lived there, it would have been inconvenient to have the dumpster sitting on the driveway for all that time

perfect, I have used Skips service before and can always count on him to be there as scheduled.

I was blown away by the professional nature Skip and his team possessed while cleaning up my kitchen demo. I called Skip's the in the morning, and by the afternoon, they were at my place. I highly recommend Skip's hauling!

I needed yard dirt hauled away asap. Other reviewers mentioned how fast Skip's Hauling responded to their enquiry and so I contacted them on the 15th for a quote. Being a Sunday, I didn't think I'd even hear back from them until Monday, but they replied back on Sunday and the next day they were here to do the job. Great folks, fast service, totally headache free! :) If you want fast, dependable service, call them. I would highly recommend Skip's Hauling and will use them again, if hauling is needed, in the future.

Placed phone call/order with Mrs. O'Toole the week prior to service date. Gave her my two requests: (1) phone call prior to arrival and (2) that something should be placed down on hardwood floor to protect from damage. The upright piano was over 60 years old and weighed approximately 1,000 lbs. Mrs. O'Toole responded that she would put my requests on the paperwork and scheduled an appointment between 9:00AM and 11:00AM for Monday, Jan. 19, 2015. Monday morning, Mr. Skip O'Toole and his two young men arrived. Mr. O'Toole carried, what appeared to be, an invoice and one of the young men carried a four wheel wooden dolly. At the door, he introduced himself and began telling me he had a bad morning so far. He grumbled something about one of his trucks not starting. I asked if I should sign the invoice first but he said, "No" and I showed him the piano just off the entryway approximately 6 feet from the front door. He asked for some trash liners to cover their feet so as to not dirty up my floors. My wife responded with Walmart brand plastic bags. They placed the bags over their boots. As one of the young men held their four wheel wooden dolly, I was surprised at its appearance and was questioning myself about its quality and integrity. I have seen professional four wheel dollies and that looked "homemade" to which I asked, "Is that a homemade dolly?". "Yeah", replied Mr. O'Toole. I was thinking we would have a discussion as to the plan of action but, that, to my demise, was not the case. Mr. O'Toole asked me to step aside as they raised one side of the piano just enough to slip the four wheel dolly under the center of the piano. My first worry was that one of the young men might fall backwards into my glass China Cabinet a few inches away. I then watched every action as I feared they would damage my walls. They moved the piano from the carpeted room just onto the wooden floor. Mr. O'Toole did ask one of the young men to see if was cutting into the wooden floor. The young man replied, "no". They wrestled the piano another foot or two and stopped. I recall that Mr. O'Toole, about this time, lowered himself to adjust or "free up" one of the dolly wheels and commented it was "frozen." He stood upright, and continued barking out orders to the young men as they struggled against the weight of the piano around the corner to allow the front door to be opened. With the front door opened, Mr. O'Toole commenced to pushing and holding the piano on the four wheel dolly keeping it as straight as possible while the two young men were struggling with the front end. When they came to the raised threshold, it was obvious that the dolly wasn't going to roll up and over so between the three of them, they settled on letting the piano abruptly slide and fall forward on its end onto my porch a fall of about 8". I asked if I should move my car, to which one of the young men said it would be best. I grabbed my keys and went outside to move my car. I carefully watched them lift one end of the piano onto two prongs protruding from the back of the truck. All my attention was given to one of the young men standing precariously in front of a strap they were tightening with a metal hook on the end. I asked him what would happen should that strap break or if the metal hook would come disengaged? He replied that it would fly over his head with all the force placed on that strap. I shook my head in disbelief as I witnessed there was no concern for the young man's safety. I solicited Mr. O'Toole about another hauling job at my parent's recently sold home. He gave me an estimate, said to schedule an appointment with his office, and he went back into the house to receive my wife's check. He then came rushing out of the house and like a proverbial flash he was gone. I watched them as they drove out of sight wondering if that one strap would hold that piano on the highway all the way to the dump. My wife and I were so relieved to have that piano gone. We were also relieved to have the haulers gone. I was tired from standing from all the excitement, that I joined my wife in the den not paying any attention to the floor. I noticed our entry way rug was shoved to the side and I figured they had to move it out of the way of the dolly wheels. While sitting in the comfort of our den, I asked my wife what she made the check out for. I asked if she got a receipt and she replied, "No". I thought that was strange but decided that I would contact them later asking for a receipt. It was about an hour later that I got up enough energy to address the entryway rug when I noticed the wheel tracks engraved into my wood floor. Needless to say I was upset and my wife said to wait until she could mop it and see if it was only surface damage. I knew better but let her have her way. That afternoon I scheduled another appointment for Skip's Hauling to come to my parent's house for a general hauling of junk from their basement. I spoke with Mrs. O'Toole but purposely did not reveal my grievance against her family business. I was in need of their services once more at another job site, my parent's recently sold house. The prospective buyers of this house already had their "walk thru" and demanded that the junk in the basement be removed by 48 hours, their closing date. In other words, I didn't want the buyers to find any fault with our agreement that would jeopardize the sale of my parents house. I had little time to shop for another junk hauler. My wife and I also reasoned that we would see Skip O'Toole on site at my parent's house and we could discuss the damaged floor at that time. We also knew that Skip's Hauling was reputable, according to Angie's list. At my parent's house, two days later, Skip's hauling arrived but Mr. O'Toole was not there. One of the young men and a young woman were there to remove and haul the stuff. Towards the end of the job, the young man said he had to call Skip and raise the cost of the job. I replied that was not what we agreed to but realized I had no choice as they already had their truck loaded. I told the young man I needed to speak with Skip on his cell phone. The young man obliged and I told Skip O'Toole that he had damaged my floor. His tone turned ugly and with anger he asked my why I didn't inform him immediately? I took offense at his accusatory tone but I calmly replied that my wife and I expected to see him face to face that day and had planned discuss it with him. At this time, the young man, needed my approval of his work and asked me to escort him to the basement. I handed the phone to my wife. When I came back up from the basement and went to the car where my wife was sitting, she handed me the phone. She was almost in tears as she cried out that Mr. O'Toole said he did not believe us and accused us of wanting a brand new floor at his expense. I invited Mr. O'Toole to come by that very evening and see for himself the damage he caused. He insisted that he had one of his workers lay on the floor to make sure the wheels were not damaging the floor. I realized then that I was dealing with a "hot head". I discussed with Skip that perhaps only some of the wood slats would need to be replaced and he replied that he wasn't sure how to fix the problem. I said I would call him after I get some professional advice and bids for the cost of the wood. I handed the phone back to the young man named, Bo. My wife showed pictures of the damaged floor she had taken with her smartphone to Bo, the young employee and Mary, the young female employee. They informed Skip we had photos on our iphone and ended their conversation. I asked them why didn't Skip take precautions and place some type of protection on the floor. They replied, "that's the way Skip is". They both agreed that Skip would make it right. After our conversation with Skip, my wife and I are in shock that we, the customers, who did nothing wrong, were left with a damaged floor and were some type of scam artists. At the time of this letter/email, I am awaiting on professional floor people and their suggestions as well as their bids. Thank you for allowing me to share my grievance against Skip's Hauling Services.

This is the second time I have used Skip's Hauling. They are good men, very pleasant and very punctual. I would recommend this service to anyone who is in need of this service. They waste no time and are quite thorough.

They did a great job and the price was very fair. We were extremely impressed with them. They sent 2 guys out to do the job. They got the job done in about one hour. The scheduling was very easy and they were extremely accommodating.

This was an exceptional experience. Skip has an incredible work ethic and definitely is a person of integrity. He and two assistants arrived exactly during the time frame as promised. Skip assessed the situation and determined would they would need to do to get the piano safely out of the house. He was very careful and took great effort to preserve the hard wood flooring. They had to do some dismantling of the piano to get the weight manageable but accomplished this very quickly and within about a half an hour they had all loaded and on the truck and were on their way. I would recommend Skip's Hauling without hesitation and intend to use them again soon.

I hired Skips hauling to remove a couple of doors, two pallets and roughly 1 ton of landscaping rocks. The only complaint I had was when they arrived at my home the driver backed up in my drive way and was well into my yard, with the extensive amount of rain we had within the previous week plus the weight of the truck it caused damage to my lawn. Skips Hauling did offer to either come out and tamp down the uneven surface, and put down hay and grass seed; or the other option was to give me 15% discount on my next job with them. I countered with asking if they would just apply the 15% discount to the amount of $195.00 for the services performed on 10/15/2014. I had not heard back from them and I was charged the $195.00

I spoke with Skip O'Toole, company owner, on the telephone. He quoted $135 to remove and haul away a chest of drawers, dresser, TV stand and two twin bed frames. He was able to schedule pick up later the same day. Before the crew arrived we decided to also dispose of a 10' x 12' area rug and a large wood-framed mirror. We were impressed that Skip held to the original quote in spite of the two additional items. Mr. O'Toole, graciously, even allowed us to use the 10% discount coupon from Angie's List. The crew was on-time, courteous and professional. They worked carefully but quickly. I will use Skip's for any future hauling work and strongly recommend them to others.

I called on Thursday for work that needed to be done by Tuesday and was able to get a Monday appointment. The workers showed up within the window given and were very polite. They quickly confirmed the cost and completed the work in less than 30 minutes. I hadn't been able to find a local business that would do this work, so I appreciated Skip's coming all the way from Eureka.

Skip was able to perform the work within 48 hours of the request (made on a Sunday) which was much quicker than I anticipated. Skip was punctual, performed the work and cleaned up after.

Good, b/c all furniture was on second floor and extremely heavy.

I had a pile of assorted junk; nasty carpet, old wood shelves, rocks, etc. laying on the side of my garage. I text the number listed on their website and immediately received a quote on the cost of removal. I agreed and they were at my house within 2 hours loading up the trash. Very quick service, done at the quoted price.

It was great! Showed up at exact time that was promised, dismantled the pits, cleaned up, put on their truck.

They came; they hauled. Very satisfactory experience.

INCREDIBLY nice, professional, prompt and thorough with the job. I called on a Sunday and got a return call that day and was able to receive service for the removal the very next day. I'd highly recommend the company to any one.

They were on time, friendly, and quick & efficient with the task. They gave us a fair price and we also had a coupon for 10% off. We will definitely use them again!

This company has history of bait and switch tactics. Quotes a price for junk removal and then says it will be more when they get there. Claims there is more to remove than was estimated over the phone. . Tries to negotiate a price somewhere in the middle. Has advertised in local papers under several different names but is the same company. Dirty disgusting employee got out of truck and spit on road 6 times during the removal. Claims only an hourly employee and has no motivation to try and get more money. Stay away from this company, whatever they call themselves.