SIGNATURE LANDSCAPES & DESIGN INC

did not respond to request

It went great. Hard workers.

He never showed up.

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Excellent quality work all around. The patio is pavers, rock seating wall and pergola. Tom was really helpful meeting all my questions/changes and "oops I want to add this". The work team was on time everyday. They did not skimp on materials even though I had a budget we had to stick to. Tom's follow up was excellent during the design and idea phase. We have not gotten to the landscape phase yet but he came up with some great creative suggestions to build more of a "berm" in my open backyard to block the view from the street. I have a perfectionist engineer for a husband and he was impressed with the quality of the final product.

Scheduling the assessment was hard to do as I guess they were busy with "big deal" sales. When he did come out, he was very nice and professional. He also had good ideas. Obtaining the drawings was harder than I expected with a long lapse in time. Again, perhaps it was because of the number of "big deal" sales. I was interested in more than just the drawings---I wanted someone to perform the work. My experience with the company on obtaining the drawings and the long lapse/unresponsiveness led me elsewhere to get this work done. Of course, that company provided free drawings along with their estimate and I didn't use the drawings provided by this company--a wasted $49 for me.

He said he would draw up a plan and get back to me, I never heard from him again. Very disappointed.

It didn't. We were kind of hoping to get a bid from him on completing our back yard, but we never received the bid. Guess he wasn't interested in doing the work or didn't need the work, which is fine, but it would have been nice to know one way or the other.

The actual work was great! The work was completed in the amount of time for which I paid, and it was amazing they were able to remove the debris, trees, and weeds so effectively. The only small issue was it took the provider a while to get to this job, due to a huge response to his ad on Angie's List.

Tom provided both a "blueprint" draft and a color draft. Very well done, love the layout of the backyard design. It included paver patio with sitting walls, pergola, landscaping, BBQ. We are currently working on final details of the design and cost of construction. He's been very helpful in addressing needs to block sun and "privacy" for layout.

We love the design and so far we are pleased with willingness to work with in our budget. Very responsive to getting back to us with answers to our questions and concerns and willing to handle last minute requests. Very professional and helpful. Will review again when the work gets done. Work is now complete and looks fantastic. The workers are perfectionists at getting the patio and steps to meet with the doors. They are really awesome and always pick up.Tom may take a little while to get back with you in the busy season but he always does and he has already replaced plants that didn't survive even with our constant watering. The only thing left to do is seal the patio's! We couldn't be more pleased with the outcome!!

I purchased a landscape deal on Angie's site - 8 hours of work for the price of 4 hours. Tom came out to look at what we wanted done soon after I purchased the deal. I asked if he could get the work done by a certain day, which was about 3 weeks away, He never said he could but, he also didn't say he couldn't. He emailed me an estimate the next day. I approved it and he said he follow up with a time. Ten days later I still hadn't heard from him. I emailed him and told him we were leaving town in a few days (this was the day I had hoped to have the work done by) and he could do the work while we were gone but he would have to wait for payment until we were back. He replied and said he hoped to come before we left. Needles to say he did not come before we left nor did he come the two weeks we were gone. When we returned home I wrote to him outlining the sequence of events since our agreeing to the contract and asked for our money back since he seemed to have taken on more work than he could handle. He showed up the next day with his crew and did the job. We were initially very impressed with Tom's knowledge and looked forward to his company doing the work. Though we understand weather plays a great role in a landscapers schedule we talked to our son while we out of town and he said it did not rain while we were gone. So we, unfortunately, will either look for another landscaper or return to our former one.

I love this company! I have worked with other landscaping companies and when the trees did not make the OTHER companies did not stand behind their work. Signuture is DIFFERENT! Very promt in coming and doing and estimate. In estimate you can pick what you want based on your budget. Then when they say they are coming they do. Tom is wonderful he gets customer servise and he is very fair. We had an issue in which the summer heat caused some of the trees to not make it. Tom replaced them in the fall. He also has checked up on the landscaping to see how things are going. Overall I have been very thankful for all his help in meeting our landscaping needs!

He was prompt. He came the next day. He was friendly, courteous and helpful. It took a week to get our estimate.

It was clear the man who came out was extremely knowledgable. And I was made aware of the charge when I called to schedule the appointment. Still, I felt that was excessive for them to charge that amount to only spend a half an hour discussing my project. I felt kind of dumb writing that check. Oh well...

The entire process was smooth, fair, and flawless. We loved working with Tom, and his crews were always professional. The did a great job, and we recommend them without hesitation to friends.

Excellent as landscapers. They are a little backed up, but when they come out they get the job done quick. The owner is there to make sure the work was done properly. There is no payment until the work is done and they go the extra mile for you. His prices are right there with everyone elses.