Description of Work: Needed an evaluation of our late mother's estate belongings, as desired by lawyer advising the family. Found Dorothy through Angie's List and she was very prompt and professional and a delight to deal with.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Ana F.
06/2015
5.0
jewelry appraisal
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith B.
06/2014
5.0
jewelry appraisal
 + -1 more
I was advised prior to their visit to have everything that we wanted appraised out in a limited area to save all of us time and to save us money. They were there just at two hours and went through a lot of items, as we have a large variety of sterling silver flatware and serving pieces. Time will tell on the appraisal prices when we go to sell the items appraised however there are a few things I had a feel for pricing on prior to Dorothy and Jim coming to our house and those were accurate. I believe this couple to be very honest and very accurate. I would call them again.
Description of Work: Dorothy and Jim reviewed and appraised all items that we requested. They went above and beyond by continuing to appraise several items that they took descriptions and photographs home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathleen H.
03/2013
5.0
jewelry appraisal
 + -1 more
She was very personable and knowledgeable in her field. She was extremely helpful , organized and got the job done. I was very impressed.
Description of Work: She appraised a house full of stuff after the passing of my father.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Karen B.
03/2013
5.0
jewelry appraisal
 + -1 more
Dorothy and Jim worked well together and informed us from the initial visit to the delivery of the appraisal report.
Description of Work: The service included a morning at our home measuring and photographing the items we wanted appraised. Dorothy explained the difference between a replacement appraisal and other appraisal types. The items were researched thoroughly to determine the cost of replacement and a report including colored photos, a description, and appraised value was provided. The report was very professional and helpful for insurance needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,350
PAUL W.
01/2013
5.0
jewelry appraisal
 + -1 more
Set up an appointment. Dorothy and her husband were exactly on time. Worked fast. Took only an hour to go through the house and appraise key items. She offer good advise regarding selling the items appraised. I would use her again.
Description of Work: Estate Appraisal of furniture, pictures, antiques and some jewelry
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Suzanne M.
11/2009
5.0
jewelry appraisal
 + -1 more
Mom had to go into a nursing home. Unfortunately, this was rather sudden and we found ourselves needing to liquidate the entire contents of her house as quickly as possible. We were so overwhelmed and we had no experience with estate sales and no idea how to price everything. In addition, there's always the fear that something truly valuable might be underpriced or overlooked or that we might ask too much. Dorothy was enthusiastic, energetic and very knowledgeable. She and her husband inspected, appraised and priced everything in about five hours. They also gave us a much-needed "crash course" in the art of holding an estate sale. In the end, we felt energized, confident and excited! Well worth every dollar!
Description of Work: Appraised and priced all household contents for an estate sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Cathy M.
04/2005
1.0
jewelry appraisal
 + -1 more
DOROTHY SCHAFFER AND HER HUSBAND CAME TO MY HOME ON 4/4/05 AND LOOKED AT MY ANTIQUE FURNITURE TO GIVE ME AN APPRAISAL. THEY WERE AT MY HOME FOR OVER THREE HOURS. THEY LOOKED AT MOST OF MY ANTIQUES, AND DOROTHY'S HUSBAND TOOK PICTURES. WHEN THEY LEFT, I WAS TOLD THAT THE APPRAISAL WOULD BE SENT TO ME IN TWO WEEKS. A WEEK LATER ON 4/11/05 DOROTHY SCHAFFER CALLED ME TO TELL ME THEY WOULDN'T BE DOING MY APPRAISAL BECAUSE OF ''PERSONAL REASONS''. SHE PROCEEDED TO TELL ME SHE HAD SO MANY OTHERS TO DO, AND HAD TO GET THEM DONE. I TOLD HER I COULD WAIT, BUT SHE SAID SHE HAD NO IDEA WHEN SHE COULD GET TO MINE, ONCE AGAIN BECAUSE OF ''PERSONAL REASONS''. I FEEL THAT SHE SHOULD NOT HAVE COMMITTED TO THIS APPRAISAL BY COMING AND LOOKING AT MY FURNITURE IF SHE COULD NOT DO IT. I WILL BE MOVING IN THE NEXT 6 MONTHS AND NEEDED THIS APPRAISAL FOR SALE AND INSURANCE PURPOSES. NOW, I HAVE TO START OVER AGAIN. I WAS VERY DISAPPOINTED.
Description of Work: APPRAISAL OF MY ANTIQUE FURNITURE.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from DOROTHY SCHAFFER ESTATE SALES & APPRAISALS
I JUST FOUND OUT TODAY FROM ANOTHER CUSTOMER, TUESDAY, JULY 10, 2007, THAT THIS WOMAN POSTED THIS COMPLAINT IN 2005. YES, I DID SPEND 3 HOURS OF MY TIME AT HER HOUSE. BUT I CALLED HER THE NEXT DAY AFTER I WAS THERE, NOT ONE WEEK AS SHE SAID. I DID TELL HER I COULDN'T DO THE APPRAISAL BECAUSE OF PERSONAL REASONS. THE PERSONAL REASON WAS HER! BECAUSE OF HER ATTITUDE AND COMMENTS ABOUT WHAT I HAD TOLD HER ON SOME OF THE PRICES OF HER ANTIQUES WHEN I WAS THERE. WITH HER ATTITUDE I FELT SHE WAS NOT GOING TO BE HAPPY WITH MY APPRAISAL NO MATTER WHAT. I WANT ALL MY CUSTOMERS TO BE HAPPY WITH MY SERVICE. I REALIZED THAT THIS WOMAN WAS NOT GOING TO BE HAPPY, AND I DIDN'T WANT A CONFLICT WITH HER. LIFE IS TOO SHORT FOR THAT. I HAVE NEVER HAD A UNHAPPY CUSTOMER BEFORE. I AM THE ONE WHO LOST, BECAUSE I SPENT THREE HOURS OF MY TIME WITH NO COMPENSATION. SHE HAD PLENTY OF TIME TO HIRE SOMEONE ELSE (6 MONTHS) AND I TOLD HER THAT. IT SADDENS ME THAT SOMEONE WOULD GIVE ME A BAD REPORT AND TRY TO TEAR DOWN MY BUSINESS, WHEN I AM THE ONE WHO ACTUALLY LOST, BUT I AM REALLY NOT SURPRISED. SINCERELY, DOROTHY
GAIL F.
06/2004
5.0
jewelry appraisal
 + -1 more
DOROTHY IS A DYNAMO. SHE AND HER HUSBAND MADE A VISUAL AND WRITTEN INVENTORY. WITHIN TWO WEEKS I RECEIVED A PERSONAL REPORT, AS WELL AS A PREPARED REPORT WITH PICTURES, ONE FOR ME AND ONE FOR MY INSURANCE AGENT. SHE'S HARD WORKING AND HONEST.
Description of Work: CAME TO MY HOUSE, VIEWED AND TOOK PICTURES OF ALL OF MY ANTIQUE FURNITURE AND A FEW ODDITIES.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appraisals - Antiques/Jewelry/Items,
Home Healthcare - In-home Services,
Real Estate Agents,
Real Estate Auctions,
Financial Planning,
Antiques,
Furniture - Sales,
Moving Companies
FAQ
DOROTHY SCHAFFER ESTATE SALES & APPRAISALS is currently rated 4.8 overall out of 5.
DOROTHY SCHAFFER ESTATE SALES & APPRAISALS accepts the following forms of payment: Check,PayPal