Rolen & Sons roofing

I was very satisfied with the job overall and plan to use this contractor for any needed future jobs. James showed up exactly on time for the estimate and then on time again when it was time to bring the crew for days on the job. The crew are employees not day labor and obviously had worked together awhile. James made sure everything was ordered and specified as I wanted--shingle type and color, etc.-- and advised on any repairs indicated that didn't show up on initial inspection (this was repair/replace after weather damage). The crew repaired a couple of minor items without additional charge from original quote. James makes a point to use highest quality components and does not cut corners; obvious pride of workmanship; he backs the job a full five years for anything even if not related to workmanship so that speaks to the confidence he has in his work. I'd have to think really hard to nitpick anything; there were a few roofing nails about the place and in the drive after they pulled off the job but that's to be expected...maybe running a magnet over the area would be helpful? This was a replacement roof after weather damage and James worked with me and was flexible depending on how the insurance company was going to treat me on this job/whether I was going to file a claim or not. I will need new siding soon and I will be calling this company to bid on that job too.

Mr. Rolen arrived promptly and quickly set up the ladder and measured the roof. When done, he went to his car and calculated all the costs and handed me the bid...in the bid itself, he was one of two companies that gave us details like: How many squares of roofing tiles would be needed, how many sqares of hip and ridge, how many feet of flashing, etc. He and I spoke for some time as he explained each step of the process. The only reason why he did not get the bid was because my mother thought the roofers having to travel 2 to 2.5 hours to get to our house from where they lived would have placed an undue hardship on him and his workers.

I was very pleased with the work of Rolen and Sons. When I called for an estimate, he came promptly within a few days at our scheduled time and personally measured the roof. He didn't offer an extremely detailed estimate, but as I compared what he said he would do to the other estimates I received, it was apparant that he just took care of business, rather than a detailed estimate that makes it look like they are doing more work. He was one of the few companies that knew right away when I asked him about how many nails/shingle to install and the exact methods that they use. This is important, because our original roof would have stayed on a lot longer had it been installed correctly. His price was by far the lowest. They completed the work, and I was able to get it completely covered by my insurance. His price came in low enough to even cover the deductible so I didn't have to take it out of pocket!! They were able to schedule me in a few weeks for the work compared to other companies that were a over month out. When they came, there was a full crew of workers that got right to work. They used plenty of tarps to take care of outside deck furniture and even covered a small, pop-up pool we had! As they worked, he had helpers on the ground picking up debris as it fell, and when they finished, they did a VERY thorough clean up of any nails and pieces of roofing. I was very impressed with their clean up procedure. I had a large job, and 2-story house(3-story high from the back), and they were completely finished in 1 1/2 days! I was a little concerned before I hired them about why their price was so low and could get to me so quickly, but all my concerns were put to rest when they did the work. I was very impressed with the job, and am thankful I found such a quick, reasonably priced company.

Not much to tell! They were in and out in 3 days! Super fast work, quality materials and work, couldnt have asked for anything more!

James showed up, was very professional and on time - walked me through every step they did on the house! Wonderful company to have work on my home!