BROOKMAN PLUMBING

Description of Work: I sent a message through Angie's List on Sunday night, got a call from Patrick of Brookman Plumbing Monday morning and by Wed. afternoon the work was finished, and for less than the estimate he gave me over the phone. Why did I wait so long to have this stuff done!?

Description of Work: Excellent service and very professional.

Description of Work: Had a new hot water heater installed. They said they would be there by 8:30 and they were. Pat Brookman evaluated the job and made sure that Carl and Jessy knew what I wanted. They did a great job and cleaned up after the installation was finished. They wore booties over their shoes so as to not dirty my house. All three were very professional and enjoyable to work with. Finished in about 2 hours.

Description of Work: I have utilized the services of Patrick Brookman on many occasions, and he is a wonderful, polite, and courteous man, who takes great care to respect the homeowner and her property. He is very personable, professional, and punctual, and he always cleans up after he has completed his work. He always wears covers on his shoes, in order to protect the floors and carpets in the owner's home and to care not to track dirt, grass, or lawn debris into the house. That is the mark of a professional, and I appreciate that very much. | |On the last occasion when I needed his services, there was a lot of commotion in my home, because my furnace had gone out and my furnace guys were in the middle of bringing in and installing a new one when Patrick arrived. This man had to walk over furnace parts, etc., in order to get to the problem commode and do the job for which I had hired him. Nevertheless, he is a easy-going spirit and took all the surrounding commotion in stride, going directly to his work, replacing a float, valve assembly, and new handle in my half bath commode. He always returns customers' calls quickly, and he always makes appointments within a short period of time, so as not to cause inconvenience to the homeowner. On only one occasion, I had to call him several times and leave messages for him to return my call, so I could schedule a repair, but he did not return my calls. That was a very, very unusual circumstance, and it never occurred at any other time. When I called him again, he could not have been more apologetic about not having returned my calls and took the blame for that, even though I wasn't upset about it. I did not expect an apology, and I was very much impressed that a business owner would be so forthright and honest, taking the responsibility for not having returned calls and making no excuses. That, alone, told me that he is a very decent and honorable man. (You will notice that unethical companies usually try to place blame on the customer if something goes awry when they render service to someone. Stay away from those companies, or you risk losses. Patrick Brookman will NEVER resort to such behavior.) | |If you wish copper or other more expensive parts for any job, you will need to tell Patrick before he arrives for the job, and he will accommodate you with the more expensive parts. Otherwise, he will use standard parts that most plumbing companies use. I really appreciate that he will accommodate the homeowner in this manner, because more expensive parts, I have found, tend to last longer and are worth the additional cost. | |Patrick Brookman does a very good job, and I will hire him for all my plumbing needs because of his impressive work and business ethics and because of his good integrity and character. In fact, I would trust him to do work in my home even if I weren't here. I still own my parents' house, and I will hire him to do work for me there, too. I have no doubt that he will do the same excellent job there that he has always done in the house where I do live. I have recommended him to many other people, and they have all been satisfied with his work. This man and his company deserve to get consumers' business. He is a gem to work with, and his prices are very reasonable, too. | |(The ONLY reason I gave him a "B" rating for quality of work was because, on one occasion, an apprentice did some of the work, and he put a commode handle on quite crookedly. In all fairness, I did not tell Patrick about that, because it is such a small thing, and it makes no difference in the commode's functioning. Otherwise, Patrick's work is always of superior quality. If there were a rating of "A-", that is what I would have given his quality of work.)

Description of Work: Did a bunch of different plumbing jobs around the house. Very fairly priced. Nice guy. Timely completed work. Will use this company again for all of our future plumbing needs!

Description of Work: Brookman plumbing has done several jobs for us: installing garbage disposal. They have done numerous small jobs, sealing around the commode, replacing diverter valve in shower.

Description of Work: Patrick has been to our house several times. He has installed kitchen faucets , repaired leaky toilets, and other plumbing promlems. when re place our kitchen counter tops he remove and the put back my prize porcelin clad cast iron sink.. he has also recommended a root away company. I was very pleased with the people he recommended

Description of Work: We had a leak from the sprinkler supply line in our basement. Mr. Brookman provided us with an estimate and came back within two days to remove the section that was leaking and replaced it with a new section of copper tubing and fittings.