I knew them. It was my hairdresser's brother. They were recommended to me.
Description of Work: They had to put Freon in my unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Margaret W.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
They're reasonable, they will work with you, they show up when they say they're going to. I've used them in the past. I like them, I like the fact that he was willing to work with me and that he would do what I needed him to do. That's why I used him. I would use them again. I'm satisfied with the price, I'm satisfied with their professional, I'm satisfied with everything that they have done.
Description of Work: They gave me an estimate for a new air conditioning and heating unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Margaret W.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
I was having some problems with nosebleeds, my humidifier on my heater was not working and they had come and installed a new unit. They removed the old one, patched the hole where the old one was and installed the new one and ran all the water lines to it. I knew them before. They just had the willingness to work with me as far as what I could afford and things like that. They were just accommodating. I used them because I had used them before and so I trusted their work. So I didn't really compare prices. I think I looked online to see what the units normally would run and I think their price was fair and was not inflated. So I felt confident using them. I can't really tell if it was any cheaper or any higher than anybody else.
Description of Work: I had them install a humidifier on my heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Margaret W.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
I would use them again.
Description of Work: I got a new heating and air conditioning unit.
Rating Category
Rating out of 5
Yes, I recommend this pro
Karen W.
08/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Tracy C.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
.
Description of Work: A technician came out to do yearly maintenance on my central air unit. It was not cooling very well. He checked it and charged it. The next couple of weeks were very warm and the house still not cooling down. I called DeGraffenreid and they apologized that the could not make it that day but could be there the next morning. The technician discovered that the fan motor had stopped working and needed fixed. He had to go a few towns over to get a replacement. He did so and returned and installed the new motor. He did not charge me for coming to the house because they had already charged me the first time for a service call. The technician charged me ONLY for the new part, no service fee, no charge for the installation or the time it took. DeGraffenreid seems to realize that I am on a budget and has always treated me right.
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Service Categories
Heating and Air Conditioning
FAQ
DeGraffenreid Heating & Cooling LLC is currently rated 5 overall out of 5.
No, DeGraffenreid Heating & Cooling LLC does not offer free project estimates.
No, DeGraffenreid Heating & Cooling LLC does not offer eco-friendly accreditations.
No, DeGraffenreid Heating & Cooling LLC does not offer a senior discount.
No, DeGraffenreid Heating & Cooling LLC does not offer emergency services.
No, DeGraffenreid Heating & Cooling LLC does not offer warranties.