Mac Wilson, LLC

Plumbing, Drain Cleaning, Drain Pipe Installation,

About us

Mac Wilson is locally owned & operated by a Master Plumber and his business partner that found large service company prices simply outrageous. We call KC home and strive to offer the best quality plumbing service at low-overhead pricing to all of our friends and neighbors and have done so for the last 5 years! BBB Accredited.

Business highlights

Emergency Services Offered

Services we offer

We offer all types of in-home plumbing installation including but not limited to faucets, fixtures, bathtubs, showers, gas/water piping, garbage disposals, and water heaters. We also offer installation of exterior gas/water piping, water mains, sewer mains, sump pumps, and foundation drains.

Services we don't offer

We do not offer home services other than plumbing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.6

Filter reviews by category

Showing 1-17 of 17 reviews

Mark T.
09/2024
5.0
plumbing, drain cleaning
  + 0 more
Mac Wilson is the plumber you want to know. They have done both maintenance (main line clean outs) and repairs/replacement jobs for me and I have been thoroughly satisfied each time. Their employees are responsive, prompt, and professional. Their work is excellent. And they are very competitively priced. I recommend them to any friends or family who need plumbing service.
Description of Work: Plumbing
Rating CategoryRating out of 5
Yes, I recommend this pro

Aubrey W.
09/2024
5.0
plumbing
  + -1 more
We are a GC and have used the Mac Wilson team for years on many commercial projects. They are reliable, knowledgeable, and flexible (as many things change of the fly in this industry). They are absolutely great to work with, we will continue to do business with them and would recommend them to anyone looking for a plumber in the area.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth B.
08/2024
5.0
plumbing
  + -1 more
Mac Wilson does excellent work. They are fast, efficient, and able to solve problems when the unexpected issue is encountered. Highly recommend!
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Jon N.
08/2024
5.0
plumbing
  + -1 more
Very professional and talented organization! Highly recommended.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris K.
08/2024
1.0
plumbing
  + -1 more
Too expensive and took too long. When they took our my bathtub to put in a shower, they cut through my living room wall with a sawzall, and they put a big dent in the wall with a sledgehammer from the other side. The guy they subcontracted to do the tile work took a week off in the middle of the job. It took a month to get the job done.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$20,000

Michael P.
01/2021
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
We recently purchased a foreclosure which had an 18 YO electric water heater. I decided we should replace that sooner rather than later. There are several new options such as tankless and heat pump models. I have typically chosen gas water heaters in the past for efficiency and quick recovery. Since the house never had a gas water heater, I would have to go high efficiency in order to use PVC out the side of the house for supply and exhaust. Through all my research, I settled on a gas tankless. I put out bids on HomeAdvisor and Angie's List and one of those that reached out was Zack at Mac Wilson Plumbing. Zack sounded knowledgeable, he answered my questions, and his prices seemed fair. Zack recommended a Navien tankless which seemed like a good product, so we went forward. I had to have the gas company upgrade the gas meter and run an electric outlet to where the tankless would reside prior to installation. Zack had our new water heater installed just prior to our move in. He had to order a stand for the new water heater and had to make a couple trips to work everything out, but he did not complain. He routed the supply and exhaust PVC piping smartly. They also brought the plumbing up to code by adding an expansion tank and pressure regulator. They also replaced the leaking globe valves with newer ball valve. Furthermore, they put in quick disconnects for the existing water softener with shut off valves so I can easily replace it down the road. He also installed new ball valve for our new whole house steam humidifier that the HVAC company would not do. They were quick and efficient and did excellent work. They also went the extra mile and ran a PVC drain for my water softener and tied it into the HVAC drain. My plumbing now looks modern and clean. Lastly, Zack added a gas line for a gas dryer and gas cooktop at a later time as he is a busy guy and Covid messed with his staffing during our project. I felt his reasonable prices for the great work he did worth the wait. On a personal note, Zack had a key to our home so he could let himself in and I managed to lock us out of our home one night early on. I called Zack in desperation and he promptly came over and let us in, not expecting anything in return. That speaks volumes about who this man is. The Navien tankless water heater is excellent, and I highly recommend them if you are building a new home or upgrading your existing hot water tank. I can run multiple showers simultaneously, back to back, and never run out of hot water. I would highly recommend Zack and Mac Wilson Plumbing due to their excellent work and fair prices. Zack is proficient in his trade, honest, and a man of integrity which is hard to find in the residential building trades these days. I have my plumber and plan to use him for future projects and/or plumbing problems.
Description of Work: Tankless water heater, upgrade plumbing, add gas lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,125

Mark T.
09/2020
5.0
excavators, plumbing, drain pipe, drain cleaning
  + 2 more
Zach from Mac Wilson plumbing came to my house to review estimates I had received from a couple of the "big" plumbing companies relating to my main sewer line. The "big" companies had claimed the entire sewer line was shot and needed to be replaced at costs ranging from $12K to $15K. Zach reviewed everything and told me my sewer line only needed regular maintenance and cleaning at a cost of a couple hundred dollars a year and the full replacement was not needed at all. He could easily have convinced me to spend several thousand on a replacement with him, but his honesty and integrity shone through. Mac Wilson just earned a customer for any plumbing needs I have in the future. Fantastic.
Description of Work: Second opinion on main sewer line repair

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Ed M.
05/2020
5.0
plumbing, drain pipe
  + 0 more
I'd been using the same firm for almost twenty years, the owner retired, and I've been having problems finding a new plumber who could perform to that standard. I'll keep this short and simple: they responded to my call almost immediately. The owner came by and gave me an estimate for the first job, a second job, and a repipe with PEX (much bigger job than I wanted to have done right now.). The estimate was a stunner, a fraction of what I had been quoted even several years ago. I told him to go for it, and his people started in, again, within a couple of days. Now, here's the plot twist. There WAS an issue with the work, which the owner came back personally and took care of, completely to my satisfaction. HE DID NOT ATTEMPT TO DOWNPLAY IT, BLAME ME FOR THE PROBLEM, KEEP PUTTING ME OFF TILL I GOT TIRED OF CALLING, OR ATTEMPT TO CHARGE ME FOR ANY PART OF HIS RETURN TRIP. There is no doubt in my mind who I'm going to call in the future.
Description of Work: I had a cracked dry vent on a bathroom sink that needed to be fixed ASAP. I also had a couple of jobs I'll need to have done fairly soon and asked for estimates.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Nedra D.
04/2020
5.0
plumbing
  + -1 more
It went well.
Description of Work: Sinks were stopping up, and some pipe work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$750

Response from Mac Wilson, LLC
Thank you, [Member Name Removed]! We’re so happy you were satisfied with your service!

TJ B.
11/2019
5.0
plumbing
  + -1 more
Mac Wilson is my new go-to plumbing connection, Their prices and service are excellent. They provided a prompt free evaluation and estimate, didn't try to intimidate us with scare tactics on the repair needed or sell us products or service we didn't need. When we called with an additional technical question we were immediately transferred to the owner who provided the answer immediately. The other estimates we received were all over the place and one of which was 4x the cost AND would've left us with damaged walls we would have had to repair at additional cost with someone else afterwards. We will definitely use Mac Wilson for our water tank replacement next year.
Description of Work: Replaced cast iron pipe from bathroom to sewer connection with PVC line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Mac Wilson, LLC
Thank you for the kind words! We’re always here when you need us! -Chris Wilson

Laula A.
08/2019
5.0
plumbing
  + -1 more
Zack McMahan, a plumber with Mac Wilson Plumbing, installed a French drain along a portion our west basement wall. Zack was willing to work with us to problem-solve and come up with unique solutions what worked for our property. He presented us with choices about what we could do, and reasonable prices for different services. Zack was polite, hard-working, conscientious, and dedicated to giving us the results we hoped for. We always felt we were in capable, honest hands, and will use this company again if the need arises.
Description of Work: Zack McMahan, a plumber with Mac Wilson Plumbing, installed a French drain along a portion our west basement wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Katherine S.
06/2019
5.0
plumbing
  + -1 more
Great! Chris was prompt and the job was easier than he expected so he even brought the price down. And best of all, our sink no longer gurgles when it drains. It's fantastic.
Description of Work: Vent installed in sink drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Brian T.
05/2019
5.0
plumbing, wells
  + 0 more
It was very good, very professional, everything was fine. Very efficient and very nice.
Description of Work: They installed the sump pump. A plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Joshua E.
05/2019
5.0
plumbing
  + -1 more
I received multiple quotes and Mac Wilson was the lowest. Zack was prompt and professional. We will definitely save their number for future use.
Description of Work: Cast iron replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Russell F.
05/2019
5.0
plumbing
  + -1 more
If you have any plumbing needs you won't go wrong with Mac Wilson Plumbing. We were in pretty bad shape with water in our basement. Our house didn't have a sump pump, and they came out on a Sunday to give us a free estimate. They scheduled the installation that same week, and we couldn't be more pleased with their work, professionalism and diligence. They went over and above, and have earned our loyalty. Five stars isn't enough!
Description of Work: Sump pump pit and pump installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam M.
05/2019
5.0
plumbing
  + -1 more
I was impressed with the professionalism and prompt service provided by Mac Wilson. They came out and replaced our old corroded cast iron piping for a fair and honest price. Highly recommend and very satisfied!
Description of Work: Pipe replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josh C.
05/2019
5.0
plumbing
  + -1 more
Mac Wilson came by and installed a new water heater. Zack was great. Very knowledgeable and professional. Their price was a pleasant surprise. It beat the quote from the other places I researched. They'll be my go-to from now on!
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    9100 State Route A, Drexel, MO 64742

    http://www.MacWilsonKC.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Drain Pipe Installation,
    Natural Gas Lines,
    Wells and Pumps,
    Water Heaters,
    Excavating,
    Water Filtration and Softening

    FAQ

    Mac Wilson, LLC is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Mac Wilson, LLC accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Mac Wilson, LLC offers free project estimates.
    No, Mac Wilson, LLC does not offer eco-friendly accreditations.
    No, Mac Wilson, LLC does not offer a senior discount.
    Yes, Mac Wilson, LLC offers emergency services.
    No, Mac Wilson, LLC does not offer warranties.
    Mac Wilson, LLC offers the following services: We offer all types of in-home plumbing installation including but not limited to faucets, fixtures, bathtubs, showers, gas/water piping, garbage disposals, and water heaters. We also offer installation of exterior gas/water piping, water mains, sewer mains, sump pumps, and foundation drains.
    We do not offer home services other than plumbing.

    Contact information

    9100 State Route A, Drexel, MO 64742

    http://www.MacWilsonKC.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM