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Reliable Appliance Repair LLC

Appliance Repair, Appliance Repair - Small

About us

I am the owner & operator of my own small business and have been servicing appliances since 1999, and doing it well for quite a while now! Service calls start at $75.00 plus parts and only go up in price when long distances are required for service. I can order parts and have them shipped overnight, unless backordered, in which case customers will be notified.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Appliances installation & repair.

Services we don't offer

Helicopter rides, pedicure, dog wash & psychic readings.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
14%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.4
punctuality
4.7
Showing 1-7 of 7 reviews

Bobby S.
05/2015
2.0
appliance repair
  + -1 more
I just couldn't see it costing that much and still not working. They would never inform when they were coming, they would just drop in.
Description of Work: I had them come and repair my refrigerator. The water dispenser was over flowing the tray.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$600

jonathan M.
03/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$87

Scott M.
05/2014
5.0
appliance repair
  + -1 more
This was the most unbelievable service call I've ever had. I was on a time crunch, catching up on laundry and, boom, my washer quits. I called a friend for a referral and he referred Reliable Appliance Repair. I decided to go ahead and call while I was in the Wal-Mart parking lot and was told that he could be there very quickly. I actually left Wal-Mart early in order to meet Randy at my home. He came quickly, as promised. Examined my machine; diagnosed the problem; had it disassembled in about a minute; had the repair part on his truck; and repaired the machine within 15 minutes. It may be a common problem, but to me that doesn't matter. The service was quite amazing. I have quite literally spent more time on hold on the telephone waiting on getting service on a problem than I did from my initial call to Randy to the point of having my appliance repaired. The price was extremely reasonable, especially considering the incredibly rapid response. He saved me from manually draining the water from my machine and taking my laundry to another place....in less than 30 minutes. I cannot recommend Reliable Appliance Repair enough. I woke up this morning thinking this was gonna be a heckuva day due to my washer malfunction and ended up pleasantly surprised that things sometimes do work out, thanks to people like Randy. I recommend him whole-heartedly. And think he would be the premier appliance repairman in the area.
Description of Work: Repair my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Reliable Appliance Repair LLC
[Member Name Removed], thank you for your astute and accurate review. LOL. Seriously, I do appreciate your taking the time to offer your opinion and it is customers like you who make my job seem more like a pleasant pastime. I look forward to working for you again and promise to give the same quality service to your friends, neighbors, and kinfolk. Thanks, Randy

C J W.
04/2014
5.0
appliance repair
  + -1 more
Randy knew from a few question the problem, Went right to the possible problem, he was correct. Called in a part order, received next day, and next day was at fixing my washer, replacing a bearing. Now my washer is working smoother, and much more quite. Personality and attitude was great, knowledge outstanding. Highly recommend.
Description of Work: whirlpool washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Sharon W.
04/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: When I called for an appointment they informed me there would be a cost due to the distance they would have to travel but the cost would be applied to the bill if the repairs were performed by them. They came to the house, assessed the problem, quoted a price for the part and when it would be available. The wash machine was fixed when and at the cost quoted. They were very polite and professional throughout the whole process. Will use them again if needed and recommend them to others whole heartedly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

George D.
09/2013
5.0
appliance repair
  + -1 more
It arrived in a timely manner, as ordered. I was very pleased with my experience!
Description of Work: Shipped a necessary part for my LG washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pam B.
01/2012
5.0
appliance repair
  + -1 more
He arrived early. He was courteous and clean. He got right down to work. He got the job done promptly. He cleaned up after himself. He was wonderful.
Description of Work: The repair man fixed the ignitor in my oven. He also looked at the thermostat for my furnace and the repair was so simple, he didn't even charge me for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    338 S Elm St, Dexter, MO 63841


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Reliable Appliance Repair LLC is currently rated 4.4 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 7:00 PM

    Tuesday: 9:00 AM - 7:00 PM

    Wednesday: 9:00 AM - 7:00 PM

    Thursday: 9:00 AM - 7:00 PM

    Friday: 9:00 AM - 7:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Reliable Appliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Reliable Appliance Repair LLC does not offer free project estimates.
    No, Reliable Appliance Repair LLC does not offer eco-friendly accreditations.
    No, Reliable Appliance Repair LLC does not offer a senior discount.
    Yes, Reliable Appliance Repair LLC offers emergency services.
    No, Reliable Appliance Repair LLC does not offer warranties.
    Reliable Appliance Repair LLC offers the following services: Appliances installation & repair.
    Helicopter rides, pedicure, dog wash & psychic readings.

    Contact information

    338 S Elm St, Dexter, MO 63841


    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 7:00 PM
    Tuesday:
    9:00 AM - 7:00 PM
    Wednesday:
    9:00 AM - 7:00 PM
    Thursday:
    9:00 AM - 7:00 PM
    Friday:
    9:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 4:00 PM