Kwik Dry Carpet Care, LLC

Carpet Cleaning, Floor Cleaning and Waxing, Hardwood Flooring Sales and Installation,

About us

Kwik Dry Carpet Care's mission is to educate our community on how to take the absolute best care of their carpeting, rugs, ceramic tile and grout, wood floors, air ducts and upholstery. We have committed ourselves to the highest level of integrity, education, customer service and cleaning procedures. This ensures that you will experience a lasting enjoyment of clean, healthy carpets, floors and fabrics.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.

Services we don't offer

Carpet, Tile, & Wood Floor Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 826-850 of 1472 reviews

MARY N.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Had three rooms of hardwood, plus steps, cleaned and re-coated. The floors were under carpet for many years so were dirty and very dull. The floors now shine. Bob was very professional and courteous. I was able to use Angie's Big Deal so happy with the price. I am very satisfied with all work completed and will use this company again in the future.
Description of Work: Hardwood deep cleaning and re-coating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$580

Tom C.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
The experience was good. They were very professional and courteous. We had moved the furniture so they could start right away. The finished floor look great, clean and shiny. I would recommend the service before completely refinishing. I would also recommend buying furniture moving pads as the floor will scuff moving heavy furniture.
Description of Work: Hardwood deep cleaning and re-coating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$179

Robin D.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
They were excellent with the cleaning! They cleaned it and wiped it down by HAND! They even lightly scratched up the couple of small paint drippings I had on the floor. Then they put down the coatings. My floors look excellent! I am very happy with the service and the cost. I recommend this to anyone!
Description of Work: Cleaned wood floor and put 2 coats of polyurethene down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Candace G.
06/2013
5.0
carpet cleaners
  + -1 more
Kwik Dry Carpet Cleaning did a nice job. We were very pleased with them. It looks great. I would give them "A's." It didn't cost more than the big deal purchase. Everything went good. They were very good.
Description of Work: I actually did use the service of Kwik Dry Carpet Cleaning. They cleaned the open floors. It was three bedrooms and the living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

PAUL S.
06/2013
5.0
carpet cleaners
  + -1 more
Friendly crew, competent, worked fast, did a good job.
Description of Work: Extraction cleaned three rooms, hallway, two stairwells

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

MICHAEL G.
06/2013
5.0
carpet cleaners, hardwood floor
  + 0 more
They look great, especially for a cost savings over a complete refinish. They were quick, clean (he swept out the garage first to keep from tracking things in the house) and did a nice job on refinishing the floor. We're preparing the house for market and this will really help it look nice.
Description of Work: He came and cleaned and topcoated our hard wood floors (approx 780 sf). We had an Angie's list deal for 400 sf (for $179) and paid $291 extra for the extra square footage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Cindy N.
06/2013
5.0
carpet cleaners
  + -1 more
My floors looked ok before but had not been treated since I moved in 5 years ago and I didn't know how many years before that. I felt they were somewhat dull and could look better. Bob came in and promised he could definitely make an improvement. There was a lot of build up of old clean products, polish, and pollen dust from outside that had been sealed into the floor and he worked so hard to make sure that every little corner was scraped and scrubbed clean. He then added the sealant and now my floors are shining bright. It make the whole house brighten up. He did a fantastic job and I would be more than willing to recommend him for this job or anything else and am likely to use him for other jobs in the future.
Description of Work: Cleaned and added two coats of sealant to wood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Georgia K.
06/2013
5.0
carpet cleaners, ceramic tile
  + 0 more
Kwik Dry arrived at my house, explained in detail what would be done to my tile and grout, quickly got to work and quickly finished the job. The tile and the grout now look especially clean. Some of the spots or stains could not be removed but some of the stains have been there for over twenty years so I understood they might be too ingrained to remove. Bob was friendly and very informative. He told me what could be done for the grout that was stained. I would definitely use Kwik Dry again.
Description of Work: Kwik Dry cleaned and sealed the tile and grout in two baths, a hall and laundry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Janet F.
06/2013
5.0
hardwood floor
  + -1 more
Bob and his helper were late by the original appointment time but kept me informed as to when they would be there. They got to work immediately and communicated step by step what they were going to do and then had me inspect every step. Very good value and the floors look great. The floor is very shiny even with a medium glaze. Used an Angielist coupon and am extremely satisfied.
Description of Work: Kwik Dry vacuumed the hard wood floors, then cleaned them with a machine that sprays water/cleaners and vacuums as it goes (much like a Rug Doctor) and then put down two coats of polyurethane. The floors are 63 years old and needed help. This process is 1/4 the cost of full sanding, staining and polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Alice F.
05/2013
5.0
hardwood floor
  + -1 more
Bob and his brother, Al arrived at the scheduled time and promptly cleaned the hardwood floors. Next, they applied 2 coats of poly wax. They instructed us to allow floors to dry 5-6 hours before putting the furniture back in the room. They did an excellent job and I will consider using them in the future.
Description of Work: Cleaned and waxed hardwood floors in family room as well as in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

KATHRYN F.
05/2013
5.0
carpet cleaners
  + -1 more
Carpet hadn't been cleaned for several years so it was fairly heavily soiled. Results were better than expected.
Description of Work: Cleaned heavily soiled carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Henry P.
05/2013
2.0
carpet cleaners
  + -1 more
The owner arrived on time. That was the only thing that went well. After that he measured the area we wanted cleaned. We only have carpet in three bedrooms and the finished basement. We wanted the master bedroom carpet cleaned and the main living area in the finished basement. Kwik Dry measured our master bedroom, with the furniture still in it, and said it was 250 square feet. We had the house built and know the bedroom is 14 x 16 which is 224 sq feet WITHOUT furniture in it. We have a king size bed, two side tables, a dresser, and an armoire in the room. They did not move the furniture and only cleaned around it. No way this was 250 sq ft. When we mentioned that the square footage could not be right, he got very defensive and told us that he was booked all day and did not have time to discuss this with us and did we want him to do the job or not? Extremely unprofessional. We only ended up getting the area around the furniture in the master bedroom cleaned and an area about 20 x 20 in the basement. He would not even do the stairs leading down to the basement. In total, he was probably at our home for only about 20 minutes. Our carpets do not look clean and we will go elsewhere to have it done PROFESSIONALLY. We have had our carpets cleaned before and the experience was far different than with Kwik Dry.
Description of Work: Carpet clean 1000 sq ft through coupon on Angies List.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$149

Response from Kwik Dry Carpet Care, LLC
This is Bob Giese the owner of Kwik Dry. Our mission is simple. 100% customer service all the time. What ever it takes. We measured [member name removed] house and there was more than 1000 foot of carpet to be cleaned. He was very upset with us when we told him there is a small charge for any cleaning over the 1000 sq ft. The big deal spells this out so you know ahead of time before you buy the big deal. [member name removed] did not want to spend more money so he told Kwik Dry not to move any furniture in the master bedroom, just go around the furniture to save on square footage. The [member name removed] were moving out and were cleaning the carpets for the new residents. Kwik Dry did an amazing job on the carpets and [member name removed] also said we did. [member name removed]also said he was very sorry for the way he treated myself and my staff on that day. [member name removed] also said he did not realize how big the basemant area really was with no furniture in it. Kwik Dry also did clean the steps. I am sorry that [member name removed] had more than 1000 sq foot of carpet to clean so to make him feel better and to cheer him up, Kwik Dry gave a free deoderizer on all carpeted areas and a free Scotchguared treatment on all carpeted areas. That was a $150.00 value. I had a great conversation with [member name removed] before I left his home. Good luck [member name removed] in the future. Bob from Kwik Dry

Kevin B.
05/2013
5.0
carpet cleaners
  + -1 more
Very nice and eager to do the work. No complaints.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joseph and Mary M.
05/2013
5.0
carpet cleaners
  + -1 more
went well called to let us know he had a cacellation and was it ok to come earlier than scheduled appoint.between foot prints and some dog stains,the carpet was in pretty bad shape.they did a excellent job.removed all the stains and deorderized carpet.ive used qwik dry before.will use them again and would recommend them to any one.very friendly
Description of Work: cleaned all carpeting.removed all stains an deoderized

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Sarah M.
05/2013
5.0
carpet cleaners
  + -1 more
Bob, the owner of Kwik Dry Carpet Cleaning is amazing. He is outstanding. He was the most cheerful, energetic and helpful person I can remember running in to across all lines of work. We have arranged for him to come back and do some duct cleaning in a couple of weeks.
Description of Work: Kwik Dry Carpet Cleaning did two levels of carpet cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EILEEN D.
05/2013
5.0
carpet cleaners
  + -1 more
Bob showed up on time and explained everything to me. He and his assistant went right to work and finished in a timely manner. The $98.00 was for the carpet protection after the carpet was cleaned which we discussed before the work was done. A few days after the work was performed, I noticed a stain which was still on the carpet. We couldn't figure out if it was there before the carpet had been cleaned or not. I called Bob and he came out again in a timely manner and worked on the stain. Bob is a really nice person and he is coming out to clean the grout soon. I would highly recommend his company and Bob personally. He is a very hard worker and will do all he can to please his customers.
Description of Work: Bob and his assistant cleaned our lower level carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Response from Kwik Dry Carpet Care, LLC
Thank you very much for the review. See you soon. Bob

Paula W.
05/2013
5.0
carpet cleaners
  + -1 more
The company came out on Monday May 6, 2013 at 12:30. The appointment was for 1:30, but he was ahead of schedule and called to see if it was ok to come early. The carpeting was examined and I pointed out some spots. He went to work right away with the process.. .. sprayed for stains, etc and steam cleaned all areas. After completing the job, he left a bottle of stain cleaner, which works fantastic. He also left some booties to use to walk on the damp carpet. Overall job was a couple of hours from start to finish. Nice, polite and professional person with a great attitude. I recommend this company. I would like to have the ducts cleaned in the future.
Description of Work: 6 rooms and stairs steamed cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

donna C.
05/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a wonderful job cleaning my carpet and upholstery. On time, professional, very friendly and reasonably priced. They took their time cleaning my carpet and my sectional looks brand new. They also sprayed a scotch guard in the high traffic areas. I have booked another appointment to have my air ducts cleaned. Great job! Thanks Bob.
Description of Work: I scheduled an appointment with the owner Bob to have my carpet and upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

darrell A.
05/2013
2.0
floor cleaning
  + -1 more
the floors turned out very nice no complaints. I paid $149.00 on the angies list coupon. I thought that was the total price as i told him the size of the floors on the phone. He charged another $173.00 after he had started the job because he said i had more sqarefootag square footage than the special was for. be sure to read the fine print. they did do a nice job on the floors but i would never had paid that much to have them done had i known it was going to be another $173.00.
Description of Work: cleaned and waxed hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$322

Response from Kwik Dry Carpet Care, LLC
This is Bob, the owner of Kwik Dry. We strive to give 100% customer service to all of our customers. Im sorry for the extra charge on the wood floors. The big deal was for 350 sq ft. I always try and explain to my customers there is a charge for anything over the big deal.We have never had a problem with a customer paying extra for extra sq footage. All of my wood floor customers have a pretty good idea how much sq ft they have before they purchase the big deal or they call the business to comfirm the total price. I explained to you over the phone that there is a 1.25 charge for anything over the 350 sq ft. There is no fine print to hide on this deal, it is spelled out so everyone can see before you buy this deal. I am very disappointed that we received all "a's" on the review and a d on the price considering the deal was spelled out and confirmed over the phone by me. Kwik Dry does not deserve a "d" rating on this job.

Teresa N.
05/2013
5.0
ceramic tile, floor cleaning
  + 0 more
Kwik Dry was able to schedule an appointment very quickly, and worked around my schedule. They were on time, professional, friendly, and fully explained the process before they began. The grout cleaning went very quickly and, once they were finished, my 10 year old grout looked brand new! I couldn't be more pleased.
Description of Work: Grout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Lori D.
05/2013
5.0
carpet cleaners
  + -1 more
The team was very timely and efficient from start to finish. I was very pleasantly surprised . The service was excellent.
Description of Work: I had the pleasure of having the owner and his work partner show up to clean my carpets. I am in an apartment on the third floor and this was no problem for them whatsoever . All carpets cleaned, deodorized , and scotch guarded with no hidden charges or up sells. Very professional and personable friendly workers. Great service:) Extremely satisfied . Would definitely recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

angela R.
05/2013
5.0
carpet cleaners
  + -1 more
The service was timely. The results showed clean time and grout. Staff were efficient and friendly.
Description of Work: Two service providers scrubbed tile, grout, and sealed. Communication was clear and responsive. Provider got right to the work. When I could not move some of the furniture, the provider moved the furniture. After a request, the provider assisted me in replacing the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alan S.
05/2013
5.0
hardwood floor
  + -1 more
my floors are worn in many of the high traffic areas so cleaning and re-sealing didn't effect those areas as much as I'd hoped. The other areas look very good though so I probably needed to sand and stain the areas where traffic has worn out the surface.
Description of Work: Cleaned my hardwood floors and steps, applied two coats of sealer.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Kathy F.
05/2013
5.0
carpet cleaners, hardwood floor
  + 0 more
As I said appove--it was terrific. They even helped me move the furniture because we had forgotten. The only tiny suggestion I might have is to call the night before to remind us they're coming.
Description of Work: I could not be happier with this company. They were responsive and when they arrived, they were so friendly and helpful. They cleaned and polished my hardwood floors and they look beautiful. I will use them again for any of their services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Valerie L.
04/2013
5.0
ceramic tile
  + -1 more
The company was very professional. I wanted the tile grout in my kitchen cleaned and in a small bathroom. They actually arrived earlier than they originally scheduled but I was able to get someone over to my house so it worked out okay. They came out and measured the areas first and additionally measured my breakfast room (which is attached to my kitchen) and informed me of extra square footage that was not covered by the Big Deal and what the additional cost would be. They did not pressure me into purchasing the extra square footage. In fact, after the tile was cleaned, they agreed with me that I really didn't need to have the extra area cleaned as it was in fairly good shape already. The tiles look great! My Mom was impressed, too, as she was the one "supervising" the job for me. Very professional and job welL done!
Description of Work: I purchased a Big Deal from Angies List to clean up to 350 square feet of tile grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
House Cleaning,
Marble and Granite,
Auto Detailing,
Oriental Rug Cleaning

FAQ

Kwik Dry Carpet Care, LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Kwik Dry Carpet Care, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kwik Dry Carpet Care, LLC offers free project estimates.
Yes, Kwik Dry Carpet Care, LLC offers eco-friendly accreditations.
Yes, Kwik Dry Carpet Care, LLC offers a 10% senior discount.
Yes, Kwik Dry Carpet Care, LLC offers emergency services.
Yes, Kwik Dry Carpet Care, LLC offers warranties.
Kwik Dry Carpet Care, LLC offers the following services: Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.
Carpet, Tile, & Wood Floor Installation.

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM