Kwik Dry Carpet Care's mission is to educate our community on how to take the absolute best care of their carpeting, rugs, ceramic tile and grout, wood floors, air ducts and upholstery. We have committed ourselves to the highest level of integrity, education, customer service and cleaning procedures. This ensures that you will experience a lasting enjoyment of clean, healthy carpets, floors and fabrics.
They did a good job. The person who came out was very temperamental. I would use the service but not the person who came to do the service.
Description of Work: I purchased a Big Deal coupon from Kwik Dry Carpet Cleaning to clean and shampoo the carpets in 4 rooms.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Laurie B.
11/2013
5.0
carpet cleaners
+ -1 more
Bob and his team were great...on time, friendly,did a great job! Will call them again for my finished basement carpet after Christmas.
Description of Work: They cleaned my carpets and sofa and chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
James G.
11/2013
5.0
carpet cleaners
+ -1 more
Bob and his team did a fantastic job. We were extremely happy with the results, as well as their professionalism and friendliness. I definitely recommend them!
Description of Work: Cleaned nearly 6000 sf of carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$960
Susan M.
11/2013
5.0
carpet cleaners, hardwood floor
+ 0 more
Had a very pleasant conversation on the phone with the owner when I called to schedule the appointment. I was curious as to how much hardwood floor I have (versus how much was included in the offer). He said they don't make a preliminary visit to measure but that he could eyeball it pretty precisely when he arrived. We moved most of our furniture out of the rooms, but left the big stuff (refrigerator, entertainment center) and he was able to "blend" the new finish seamlessly with the old. He and an assistant arrived as scheduled and got right to work on the dining room carpet, then they started on the wood floors. The assistant scrubbed all of the baseboards. We actually left them alone in the house since we really don't have access to the second floor without stepping on the dining room carpet or the wood floor. We asked him to call us when he was about 30 minutes from being done, but we ran out of errands and got back to the house just as he was calling us. They still had to put the second coat on the wood floors, but we were so impressed with how things were looking after just one coat that we went ahead and paid and then left again while they finished. A few things I'll mention, and he alerted me to some of these when I made the appointment: This is not like having your floors sanded down and refinished. If your floor has worn spots and nicks, this will not eliminate those. But if you don't mind a floor with "character," you'll love the results. We had our floors sanded many years ago and it looked brand new. This looks probably 80% as good and costs a fraction of the price, and we didn't have to move out for 2 days--total time for this refinish was about 3 or 3.5 hours, including the time spent on the carpet. I realize it won't last for 10 years, but at this price, maybe I'll have it re-done more often. Another thing, our floor was quite a bit bigger than the offer allowed for, so we ended up owing some extra money. But it wasn't extreme and we are so happy with the results that we feel like it was fair. If you are a stickler about the cost being exact, ask him to measure or eyeball the floor and give you a firm estimate when he arrives to do the work. The dining room carpet isn't flawless, but it's white carpeting and it's been there for several years. The work he did is a huge improvement. The dark spot couldn't be completely removed, but it's about 95% gone and the dark color has not resurfaced thus far (it resurfaced within 2 weeks after the previous cleaning). All in all, we are delighted. Everyone who comes to our house thinks it looks fantastic and it seems to be holding up just fine. I would wholeheartedly recommend this uplift. The only problem is that it makes you want to redecorate everything else in your house to look as good as the floors.
Description of Work: Deep cleaned one room of white carpeting that another cleaner had already cleaned (but a dark spot kept reappearing). Also refinished hardwood floors that cover most of my first floor.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Kwik Dry Carpet Care, LLC
I do not know what to say..... Thank you very much for the kind words you have said not only about me but for my worker Mike as well. We really had a great time working at your home and we think you guys are great. It gives us great satisfaction to know how much you like your floors. I could not of said it better. I am so happy you like your floors and look forward in serving you in the future. I hope you have a Merry Christmas and a happy new year. Thanks again. Bob from Kwik Dry
Billie J.
11/2013
5.0
carpet cleaners
+ -1 more
Bob called to confirm the appointment the day before. Bob called the day of the appointment to let us know that he was on his way. Bob and his worker was prompt, courteous, hard working and explained the whole process to us. He was quick but took his time on troubled spots . I will definitely use him again for spring carpet cleaning. Bob has a customer for life :) They were awesome!!! I highly recommend them for all your carpet cleaning needs!!!
Description of Work: Bob cleaned our carpets upstairs and downstairs including all the bedrooms and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Response from Kwik Dry Carpet Care, LLC
Thank you for the nice review. See you in the spring. Bob
Donna M.
11/2013
3.0
carpet cleaners
+ -1 more
It was not the best. There was a major scheduling miscommunication. We were expecting on October 2nd because that’s what we thought we booked and they did not showed that day. They showed at the following week and they ended up coming on October 2nd because we stayed home to wait for them but then the actual service was not that great. I thought the price was fair.
Description of Work: I purchased a Big Deal coupon from Kwik Dry Carpet Cleaning to clean carpets for me.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$149
Response from Kwik Dry Carpet Care, LLC
Hey [removed member name]. Sorry about the miscommunication on the date we had. When we spoke on the phone we decided to schedule the cleaning the very next week, instead of the day we came. I squeezed you in that day anyhow. Sometimes things happen but we have to adapt to the situation like we both did. When we left the carpets looked great and was assured by you as well. If there is any problem with our service or the job we did please call me directly at 314-581-9329. Kwik Dry really respects all angies list members and will do anything to make them happy. Merry Christmas and have a happy new year. Bob
Thomas F.
10/2013
5.0
carpet cleaners
+ -1 more
The team arrived on time and got right to work spot treating all areas. I toured them through the house pointing out all the areas needing cleaning and focus areas where stains were present. They moved around lighter furniture as needed and the carpets look great.
Description of Work: Cleaned all carpets in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Cynthia B.
10/2013
5.0
floor cleaning
+ -1 more
They are great. They were very responsive; they did the job the way that they were supposed too. I have actually hired them for other clients as well. I used them within a few weeks of purchase. I had to pay more, because I had more flooring done. It was around $150 more. I have referred them and I will use them again.
Description of Work: Kwik Dry Carpet Cleaning cleaned a whole bunch of grout and applied a layer of polymer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$360
Edward K.
10/2013
1.0
floor cleaning
+ -1 more
He stated that his cleaner was better than any other, and that my floor would look amazing when he was done. It did not. He "explained" that the scuff marks, etc. on my floor would not come out as they were in the wood, and that he could refinish the floor without any dust. I thought since he would not get my floor clean as promised he should have told me and not continued. He did nothing more than I had been doing with the Orange Glo 4 in 1. I was very disappointed to say the least.
Description of Work: He was to clean floor and apply two coats of poly.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$224
Response from Kwik Dry Carpet Care, LLC
The cleaners that we use are the very best on the market today. I also explained that the deep scuff marks would not come up. This is just a cleaning and a refinish. If you want the scuff marks to come up as well as the scratches, you must have them sanded and refinished like I told you. I was very professional, honest and truthful throughout the entire process. If you had any further questions about our process you should of spoke up. We at Kwik Dry do the very best with the materials we have to work with. Everybody has different expectations . The reason your floors look the way they do is because of the orange glow you have been using on your floors for years as well as the cleaning of your floors. I wish you the very best in the future. I wish you would of contacted us to come up with a solution instead of the grade you gave us. Did you forget the steps that we cleaned for you as well for $50.00? That was $75.00 cheaper I would of charged someone else. Did you forget about the table that we cleaned as well as all the chairs and also put a finish on them as well? WOW! How soon we forget. Happy holidays. Bob
Gretchen F.
10/2013
5.0
carpet cleaners, hardwood floor
+ 0 more
Our floors look great! We debated on whether or not to get new floors or sand and refinish. After taking several bids and reviewing services we found Bob at Kwik Dry offered the best response. The scratches are gone;the stain is beautiful,and the floors shine! Bob was very professional and prompt in returning all calls. We will now use his services for carpet cleaning next month!
Description of Work: Our hardwood floors were sanded and refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Anita R.
10/2013
5.0
carpet cleaners
+ -1 more
It went great. They did a good job in excellent time and left the carpets clean. They were courteous and pleasant to have in our home. We have no complaints.
Description of Work: He and his brother cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$167
Daniel H.
10/2013
5.0
carpet cleaners
+ -1 more
Bob did a great job with cleaning the carpets. They were eager to do a great job. They came in and did a pretreatment and then steam cleaned the carpets. The carpet look great!!
Description of Work: Carpet Cleaning of the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Robert T.
10/2013
5.0
carpet cleaners
+ -1 more
They did a great job. They were in and out in a couple of hours. Everything went fine and the price was reasonable, I utilized one of the coupons that I got off of Angie’s List. They came out within a week. I would use them again if I still lived in the Saint Louis area.
Description of Work: Kwik Dry Carpet Cleaning cleaned the carpets upstairs, downstairs and the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
George M.
10/2013
5.0
carpet cleaners
+ -1 more
It was excellent. They did a really good job. It came out really nice. As far as I can see, they're pretty reasonable. Everything we had done was reasonable. The owner and his folks were very courteous. I wouldn't have any problems recommending them. We were more than pleased with them. I would use them in the future.
Description of Work: I purchased a big deal for Kwik Dry Carpet Cleaning. We had a couple of areas in the carpet that were pretty soiled. They were able to get them cleaned. They did the whole house, basically.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Jerome F.
10/2013
5.0
floor cleaning
+ -1 more
Very prompt and professional. There were some spots missed in the bathroom but was satisfied with the service.
Description of Work: Clean and wax hardwood floor.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Judith S.
10/2013
5.0
carpet cleaners
+ -1 more
I purchased an Angie’s List Big Deal for this service and it turned out pretty good. I paid an additional charge because our area was larger to clean than the Big Deal specified. Bob, the quick dry owner, was very friendly and attentive to our problem. There were some stains that he could not get out, but I am not sure anybody could get them out. He did such a good job that we were very happy with it. He also did a little area rug for us and we are having him back to do our wooden kitchen floor and foyer. Overall, we were pretty satisfied.
Description of Work: I used Kwik Dry Carpet Cleaning for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Meri C.
10/2013
5.0
carpet cleaners
+ -1 more
They did a great job cleaning the carpets on several levels of the house. Basement had several annoying stains that are now gone. I don't think the stairs have ever looked this clean. The men were easy to talk with and got the job done efficiently.
Description of Work: Cleaned carpeting on several levels of home, plus 2 set of stairs. Suggested scotch guard in several areas and I agreed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Clint T.
10/2013
5.0
ceramic tile
+ -1 more
Bob Giese, the owner, was very professional in the work performed. We were very pleased with the appearance of the floor after Bob was finsished. We would definitely have him back for future services.
Description of Work: Cleaned kitchen tile and grout.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Brenda G.
10/2013
5.0
carpet cleaners
+ -1 more
Arrived on time. Removed stains that I though would not co me out
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Jackie L.
10/2013
4.0
carpet cleaners
+ -1 more
It was an Angie's List Big Deal that I purchased. I paid additional because he asked me if I wanted Scotchguard and I did. They were very nice. There is a traffic pattern in the bedroom upstairs that I didn't realize and I can still see it very definitely so I was going to call him back to see if he could do anything about it. They did do very good on the stairs and where I showed him some spots. I liked him. He was good. He was very friendly. He was running late but he did call to confirm that he was going to be late. I think I would probably use them again.
Description of Work: I used Kwik Dry Carpet Cleaning for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Kwik Dry Carpet Care, LLC
Hey [member name removed]. The traffic pattern upstairs is plain old wear. There is no way that area will look any better. some customers expectations are different from others. We have to be very careful when cleaning those areas not to damage the area any more than it is already damaged. Sorry the area did not clean as you thought it should of but I assure you every effort was made. Have a great night. Bob
Bob and his brother did a great job.. The tile grout was practically black in some areas, but they got it back to original white again. Super nice guys.
Description of Work: Steam cleaned my entire house, stairs, 2 sofas, all tile and grout
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Alejandro A.
10/2013
5.0
carpet cleaners
+ -1 more
Great Job! Very nice people. Helped us out. We will be using them from now on.... Keep it up guys...
Description of Work: Cleaned all our carpets...
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Joyce C.
10/2013
5.0
carpet cleaners
+ -1 more
I have used them twice. They are very thorough and cleaned up nice after they were done. They are very nice people.
Description of Work: They did carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
George A.
10/2013
5.0
carpet cleaners
+ -1 more
Arrived on time. Excellent work habits. Extremely friendly and polite.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Amy D.
10/2013
5.0
carpet cleaners, ceramic tile
+ 0 more
Kwik Dry did an amazing job of getting my very light grout perfectly clean!!! I was thrilled to see the original color. I will use them again.
Description of Work: Cleaned the tile floor in the kitchen, eat-in area, powder room and entry way.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
House Cleaning,
Marble and Granite,
Auto Detailing,
Oriental Rug Cleaning
FAQ
Kwik Dry Carpet Care, LLC is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Kwik Dry Carpet Care, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kwik Dry Carpet Care, LLC offers free project estimates.
Yes, Kwik Dry Carpet Care, LLC offers eco-friendly accreditations.
Yes, Kwik Dry Carpet Care, LLC offers a 10% senior discount.
Yes, Kwik Dry Carpet Care, LLC offers emergency services.
Yes, Kwik Dry Carpet Care, LLC offers warranties.
Kwik Dry Carpet Care, LLC offers the following services: Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.