Kwik Dry Carpet Care, LLC

Carpet Cleaning, Floor Cleaning and Waxing, Hardwood Flooring Sales and Installation,

About us

Kwik Dry Carpet Care's mission is to educate our community on how to take the absolute best care of their carpeting, rugs, ceramic tile and grout, wood floors, air ducts and upholstery. We have committed ourselves to the highest level of integrity, education, customer service and cleaning procedures. This ensures that you will experience a lasting enjoyment of clean, healthy carpets, floors and fabrics.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.

Services we don't offer

Carpet, Tile, & Wood Floor Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-325 of 1472 reviews

DANA A.
03/2016
5.0
carpet cleaners, house cleaning, marble & granite
  + 1 more
Great! I spoke to the owner on Thursday and was a little desperate because I was having company Friday evening. He worked me in at 8am Friday morning. The 2 guys showed up when they said they would, got to work quickly, were very nice and professional and after it dried, the carpet looked wonderful. All the spots were gone. I was especially concerned about a large spot that was from butter. I had tried to spot remove it several times with no success, but after the Kwik Dry team was done, it looked as good as new. I also asked and received a bid for granite cleaning and polishing. This was at my request; they didn't bring it up or pressure me in any way. I was wanted to have an idea of what it would cost and plan to eventually get it done.
Description of Work: cleaned carpet in my living room, hall, office, and breakfast room. Applied scotchgard to some of the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

DEBBIE P.
03/2016
5.0
carpet cleaners, ceramic tile, hardwood floor, house cleaning, floor cleaning
  + 3 more
Great experience! Very friendly, accommodating. Did the job well and very fast. Didn't over-promise. Couldn't ask for a better experience.
Description of Work: Deep cleaned all hardwood floors in the house and applied 2 coats of polyurethane. Also steam cleaned kitchen tile floor and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Kim T.
03/2016
5.0
carpet cleaners
  + -1 more
Great job! Carpet still looks wonderful after many months.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Claudia P.
03/2016
3.0
carpet cleaners, house cleaning, upholstery cleaning, air duct cleaning
  + 2 more
Workers were friendly and punctual. They appear to have done the work. My issue was the filth that was left on and around the ducts that were cleaned, in particular the return registers. The floor and furniture near these registers were caked with dust and dirt I had previously contracted another company to do duct cleaning for a condo I manage, and they cleaned every bit of dust and debris in every unit, so it was a huge surprise and pretty disappointing that Kwik Dry did such a poor job of cleaning up after themselves.
Description of Work: Cleaned my hvac ducts

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Kwik Dry Carpet Care, LLC
Kwik Dry tries to clean up as best we can after all the work we complete. Sometimes after a duct cleaning when you turn the furnance back on, some dust could filter out of the vents. Your system was one of the dirtiest systems we have ever cleaned. I wish you would of called me to explain your story. I would of rushed back out and cleaned up the area. I believe in communication with people before I would give them the review. We are a great company and we stand behind our work. After all, we make mistakes as well and the most important thing is the solution to the problem. Have a great day . Bob

George E.
03/2016
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
  + 1 more
Went very well. The only issue was once they left and I turned on the heating system a lot of dust was blown through out the house. If we had been warned it probably wouldn't have been a big deal.
Description of Work: Cleaned all the HVAC vents and returns, For a small additional fee cleaned the dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jessica K.
03/2016
5.0
carpet cleaners, hardwood floor, house cleaning, floor cleaning
  + 2 more
The man sent out, Steve if I remember correctly, was extremely professional and such a great guy. He was a perfectionist and thoroughly prepped our dining room floor for best results prior to using the cleaning machine. Once he began the cleaning and polyurethane process, it was extremely easy, quick and the results were fabulous. The floors had not been cleaned that well in years and they are old peg and plank floors. They have a great luster to them now and I couldn't be happier. Without refinishing the floors completely, this was a great way to keep me happy with them until we decide to invest in a total refinish. I bought this as a Deal on Angie's list and they were completely prompt at reaching out to me. It was I who took weeks to get back to their emails and calls. Once I finally called we had a scheduled appointment within a few business days.
Description of Work: Kwik Dry cleaned our dining room floors and placed two coats of polyurethane on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

CHRISTY H.
02/2016
5.0
carpet cleaners, carpet installation
  + 0 more
The provider did a great job - he was quick and thorough. He shared information on other services they provided without being too pushy. I was happy with the service.
Description of Work: Cleaned carpet in entire house and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David R.
02/2016
5.0
carpet cleaners, hardwood floor
  + 0 more
Kwik Dry did a great job on my floors, my wife is thrilled with how they look like new! The guys arrived when they said they would, were friendly and professional, kept me informed of progress, and did a great job on the floors! I would definitely hire again
Description of Work: Refinished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kathy W.
02/2016
5.0
carpet cleaners
  + -1 more
Went well. Extremely professional. Very helpful and informative. Explained each and every step in the cleaning process. Will certainly use this company again.
Description of Work: Cleaned 3 rooms of carpet, hallway and stairwell. Sanitized and deodorized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Alix C.
02/2016
5.0
carpet cleaners, ceramic tile, house cleaning, marble & granite, floor cleaning
  + 3 more
Bob at Kwik-Dry was very quick to reach out and schedule the appointment. Quick to return calls as well. The counters looks shiny and new. The shower looks great too. Steve (the technician) was very good about explaining why a couple of things on the plastic lip around the shower glass didn't come out completely. He also suggested some options for dealing with the plastic. I'm very happy with the experience and have booked them to do more work on my floor tile.
Description of Work: Cleaned, polished and sealed granite counter tops. Also cleaned tile and grout in shower for an additional charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bev F.
02/2016
4.0
carpet cleaners
  + -1 more
Floor looks nice. Only problem was the service man plugged in his vaccuum/scrubber, and put out the lights on that circuit. I had no problem previously. The guy went downstairs with me to check the circuit breaker - he didn't think that was the problem. I too looked at the circuit breaker panel after they left, and admit I did not find the switch had been thrown. However, I called my handyman, and he pushed on one of the levers, and the lights went back on. So, it was a circuit breaker issue. Not sure why the circuit "blew" with plugging in his machine.
Description of Work: polyurethane to dining room floor.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Kwik Dry Carpet Care, LLC
Sometimes breakers can be thrown while using our machine. Sorry about that. Every house is wired differently. Thank you for the nice review. Bob

patrick H.
02/2016
5.0
carpet cleaners, house cleaning, upholstery cleaning
  + 1 more
the guys were amazing, we left a check and a garage door opener and they did everything else. I got home an the carpet was ever so slightly damp, could hardly tell the furniture was back in place. The basement got a little water over Christmas so we wanted to clean it. Amazing service would use again for sure
Description of Work: steam cleaned the carpet in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

John W.
02/2016
5.0
carpet cleaners, hardwood floor, house cleaning
  + 1 more
The services performed were on a home that is for sale. The services were performed in preparation for an upcoming Open House. Crew was: early; professional; walked the job before starting; considerate of my timer; and finished when they projected. They left the home clean and secure. Originally they were to return to service the wooden floors. A cancelation by another clients allowed them to complete all requested work in one day. I would highly recommend the owner Bob Giese and his crew, Jordan and Mike, to anyone needs similar services. Great job guys. Thank you!
Description of Work: Clean carpets in three bedrooms, family room, dinning room and one set of stairs. Re-finished approximately 1100 square feet of wood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

John W.
02/2016
5.0
carpet cleaners
  + -1 more
Very professional. Great price. Great results.
Description of Work: tile and grout cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Carol B.
02/2016
1.0
carpet cleaners, hardwood floor, floor cleaning
  + 1 more
I wish I would have read all the reviews on this provider. Initially Bob was really nice over the phone. However I was disappointed in the results of my floor. After having to come back to my house 2 additional times and being verbally abused by Bob on the phone I definitely would not recommend him. I am disappointed in how my floors look and have learned an expensive lesson about not trusting Angie's List Deals. I'm sure if Bob responds he will dismiss my opinion and twist the whole experience to make it look like I am somehow in the wrong. I am skeptical of Angie's list and plan on discontinuing my membership.
Description of Work: I bought a "deal" through Angie's List to have my wood floors cleaned and polyurethane applied.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$333

Response from Kwik Dry Carpet Care, LLC
Kwik dry bent over backwards for this customer. I have the upmost respect for all of my customers. We never discount there feelings. Kwik dry went back to this customers house three times to try and make her happy. The wood floors at her house turned out awesome. The last time we showed up she said we spilled something on her floors when in fact her dog urinated all over the floors. She was not very trustworthy with us. I wish I had a picture of the floors to show you all the outcome. I wish her the best of luck in the future. Future contractors be aware of the customer. Happy new year to you. Bob

Celestine M.
02/2016
5.0
carpet cleaners, house cleaning
  + 0 more
The guys were on time and did a great quick job.
Description of Work: All rugs (6 rooms & 1 set of stairs) in the house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin B.
02/2016
5.0
carpet cleaners
  + -1 more
It went very well. Steve is the gentlemen that came out to clean the carpets. He was very professional and thorough. We will use the company again, especially if we can get Steve. ..
Description of Work: Cleaned carpet in house. Also, I don't recall the exact amount we were charged, but I do recall that it was competitive.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Casey S.
02/2016
5.0
carpet cleaners, hardwood floor
  + 0 more
We had a rug which had years of 4 kids of wear and tear - it needed a lot of help. The person who came to work spent a lot more time than he usually did on the job, and re-worked the particularly worn areas to ensure it was a great result. The gentleman who performed the service was careful to not get the hardwood floors dirty, and really took his time and was obviously working hard to ensure we got the best result. I'd go with Kwik Dry Carpet Cleaning without hesitation - and would recommend to friends. Not a problem!
Description of Work: The provider showed on time - well coordinated - and was out without any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jim S.
02/2016
5.0
carpet cleaners
  + -1 more
The gentleman arrived on time, was very efficient with his work, and the floors had a nice luster when he left. For the results, and the amount of time spent on the job, I consider the price a bargain.
Description of Work: Thoroughly cleaned two wood surface areas and recoated the surface.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melissa K.
02/2016
5.0
carpet cleaners, carpet installation
  + 0 more
I spoke with Bob (I believe he is the owner) and he was very kind and accommodating. We were moving out of our condo and had 2 small dogs who would sneak into our guest bedroom and leave little surprises. Needless to say it was very embarrassing and that carpet needed HELP! I bought a coupon for $119 but I knew I might have to pay a little more for some extra work. Bob was very helpful and we used a deodorizer on the carpet. My husband went the condo later to pick up the key and said the apartment looked WONDERUL-- he couldn't believe how great the carpet looked and smelled! And he always finds something that "could be done better." I would definitely use them again or recommend them to anyone who asks!!
Description of Work: Clean main level carpets and deodorize

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Anna G.
01/2016
2.0
carpet cleaners, ceramic tile
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Bill A.
01/2016
5.0
floor cleaning
  + -1 more
Excellent job. I couldn't be more pleased. Floor was spotless and shiny.
Description of Work: Cleaned my kitchen floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

James K.
01/2016
1.0
carpet cleaners
  + -1 more
It was not that good. It took longer than I expected, almost a whole day. They were sent out two technicians. It was very inconveniencing. I had to stay in all day. I tried to call them to let them know but they didn't pick up. They scheduled after the holiday yet I wanted them to come during the holiday so I was not that happy. There were additional charges to cover extra square footage in the basement area. They should improve on their scheduling. The quality of the work was okay but they didn't get rid of some of the stains.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
1.0
punctuality
3.0

$599

Jonathan G.
01/2016
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
The service went wonderful. The individual who came out was very respectful and nice. He walked the house with me before he began and explained the process and what to expect afterwards.
Description of Work: Cleaned 3 rooms of carpet for us including our stairs and couch in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Janet C.
01/2016
4.0
house cleaning
  + -1 more
It worked out very well. The service was great. The gentlemen that came to do the work was very efficient. My carpets took a lot longer, than they said they would, to dry. I am not sure I am happy with the results, in that, I kind of feel like they are tracking down more than they were before the thing. The price was okay.
Description of Work: I used Kwik Dry Carpet Cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
House Cleaning,
Marble and Granite,
Auto Detailing,
Oriental Rug Cleaning

FAQ

Kwik Dry Carpet Care, LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Kwik Dry Carpet Care, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kwik Dry Carpet Care, LLC offers free project estimates.
Yes, Kwik Dry Carpet Care, LLC offers eco-friendly accreditations.
Yes, Kwik Dry Carpet Care, LLC offers a 10% senior discount.
Yes, Kwik Dry Carpet Care, LLC offers emergency services.
Yes, Kwik Dry Carpet Care, LLC offers warranties.
Kwik Dry Carpet Care, LLC offers the following services: Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.
Carpet, Tile, & Wood Floor Installation.

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM