Kwik Dry Carpet Care's mission is to educate our community on how to take the absolute best care of their carpeting, rugs, ceramic tile and grout, wood floors, air ducts and upholstery. We have committed ourselves to the highest level of integrity, education, customer service and cleaning procedures. This ensures that you will experience a lasting enjoyment of clean, healthy carpets, floors and fabrics.
Bob (owner) was very responsive to calls re: scheduling. My appt was for 2-2:30 on Saturday and Michael S called about 1:45 to let me know he was in route. He was polite and efficient. Chairs looked great when he finished. Will definitely call them again for rug cleanings.
Description of Work: Cleaning of 2 club chairs (dog's favorite tinkling spots)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
EILEEN D.
05/2017
5.0
carpet cleaners, ceramic tile
 + 0 more
Bob is a really nice guy. They are always on time and call if they is a problem with scheduling. I've had a lot of flood work and they are very accommodating.
Description of Work: I have used Kwik Dry several times. They have done tile and grout cleaning and carpets for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Surjit K.
05/2017
4.0
carpet cleaners
 + -1 more
Did a good job. But a lot of up selling. Paid 160$. For the whole house through Angie's list charged additional $80 for stairs and $100 for area rug. And more money for other things. Went from a reasonable expense to a costly job. They were late but did call. The carpets took a long time to fry even with the fans going, over a day.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
$400
Steve D.
05/2017
5.0
carpet cleaners
 + -1 more
Was very pleased. The fellow was on time, courteous, very professional and performed an excellent job of cleaning our carpets.
Description of Work: Purchased an Angieslist special for cleaning carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth S.
05/2017
5.0
carpet cleaners
 + -1 more
Areas that other carpet cleaner company had told me were worn traffic areas came clean. Don't even see the traffic areas now. Had pet stains that are now gone!
Description of Work: Had carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUSAN L.
05/2017
5.0
house cleaning
 + -1 more
This was a $149 big deal purchase. They do very well. I purchased it twice. They are just right on top of everything.
Description of Work: It was for carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Jamie R.
05/2017
5.0
carpet cleaners
 + -1 more
The technicians were punctual, professional, and friendly. They did an excellent job and I used them because of prior experience, and I will continue using them for my carpet cleaning needs.
Description of Work: Carpet cleaning for 3 rooms, a hallway, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ellen H.
05/2017
5.0
ceramic tile, floor cleaning
 + 0 more
Service provider was clean, professional, and polite. He did a great job. I would definitely recommend and will likely have the same service in a couple of years.
Description of Work: Grout cleaning and resealing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacy O.
05/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I purchased the whole house cleaning special from Angie's List, so all of the carpets in the house were included for this one low price. Chairs and stairs were extra. I spoke with the owner, Bob, to schedule my appointment; he was very friendly and answered all of my questions.The day of the cleaning, the guys (both named Mike I believe) were prompt and courteous. I have two large dogs that make a mess, so our carpets were quite dirty, as were 4 of my chairs. All of the muddy dog footprints are gone and I couldn't be happier! Everything looks great. They gave me a small bottle of their stain remover free of charge, which I'm sure I will use in the near future. This was my first time using Kwik Dry and would definitely use them again.
Description of Work: Whole house carpet cleaning, as well as 4 chairs and two sets of steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Yara M.
05/2017
5.0
floor cleaning
 + -1 more
GREAT JOB AND TIMELY NO PROBLEM THEY CALLED BEFORE SO THAT WAS FANTASTIC
Description of Work: WOOD FLOOR AND VINIL
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
David C.
05/2017
5.0
floor cleaning
 + -1 more
Pretty good. We had an appointment that had to get cancelled because the machine broke down. Unfortunately I didn't find out about it until I was down to my last piece of furniture that had to be removed but I understand things happen once they did show up everything went smoothly Steve and Michael couldn't have been more professional they did some excellent work
Description of Work: Used an Angie's list coupon to have a floor cleaned and resealed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$199
Tanya W.
04/2017
5.0
carpet cleaners, floor cleaning
 + 0 more
My wood floors look brand new! It's been several days and they still look great. The guys did a fantastic job, they literally cleaned every nook and cranny by hand as if it were their own home. Highly recommend!!!
Description of Work: Deep cleaning of carpet and hardwood floors for entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Adeyinka F.
04/2017
5.0
carpet cleaners, upholstery cleaning
 + 0 more
It went very well. The two gentlemen--Mike and Mike--showed up on time. They were courteous and did a good job of explaining what they were going to do before they began. We had a question about the type of cleaning solvent they were planning to use, as we have small children, and they were able to answer knowledgeably. They actually got out every stain, which I was impressed with. There were a couple of stains--and they informed ahead of time that it might happen this way--that didn't come out completely until a few days after. They used a special solvent that continued to work days after and did the trick. At my request, Mike did a walkthrough of every room, rug and upholstery cleaned at the conclusion of their work. They paid attention to detail and were courteous--fleeting attributes in many service providers these days. I'll be calling on them again in the future.
Description of Work: carpet cleaning on mostly the upper two stories of the house (first floor had one room with carpet), including 2 stairwells; 2 area rugs cleaned; 6 chair cushions cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$427
Keith J.
04/2017
5.0
floor cleaning
 + -1 more
They did a great. I was satisfied. I would highly recommend them.
Description of Work: $99 for Deep Hardwood Cleaning and Re-Coating
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Beverly A.
04/2017
5.0
carpet cleaners
 + -1 more
Service went well and was very speedy. Bob and Mike kept trying to upsell me while here, which I declined. Bob was very friendly but a little too familiar and chatty for my personality.
Description of Work: Whole house carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$189
Response from Kwik Dry Carpet Care, LLC
I am very sorry for trying to have a conversation with you. I do not know what a little too familiar means. I am a little chatty but I believe in having some kind of professionalism while I am doing the job. Sorry to have bothered you. As far as the upsell. We tried to interest you in a product called scotch guard for you carpets. Scotch guard when applied correctly will keep the carpets cleaner seven times longer. I was trying to do you a favor. We also told you all the different things we clean as a business. I started Kwik Dry 20 years ago and now have a great company because of customers like yourself. Of course I am going to let my customers know every service I offer them. If I did not do this I would never grow my business. I suggest the next time a contractor is at your house doing work that you purchased, have a little more hospitality to the contractor instead of finding fault in them. Cheer up. Everything is going to be ok. Please do not use our service again. Have a great day. Bob
Valerie K.
04/2017
5.0
upholstery cleaning
 + -1 more
They did an excellent job. They were very polite. I was very pleased with them.
Description of Work: They cleaned a sofa and a love seat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
John H.
04/2017
5.0
floor cleaning
 + -1 more
Fantastic, they were great and my floors look awesome!
Description of Work: They cleaned and sealed my wood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
WENDY L.
04/2017
5.0
carpet cleaners
 + -1 more
Mike was friendly and easy to work with, did a great job!
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Cheryl L.
04/2017
5.0
carpet cleaners, air duct cleaning, dryer vent cleaning
 + 1 more
I could not have been more pleased. I rated punctuality as a "C" because they were later than scheduled. HOWEVER, not only did they apologize for this - the boss (owner of the company) and his office manager JOINED the scheduled crewman to get the job done late on a Friday afternoon! Unbelievable! I would have rated "responsiveness" above with an A+++ if possible. We had 3 Kwik Dry trucks parked in front our new home and a 3-man crew who courteously and professionally got the job done. The men joked with our grandchildren, monitored their equipment so that cords weren't in our way as we measured rooms for furniture placement, cleaned up water spots from our hardwood floors as noticed after the job was done, and worked quickly and efficiently so that there was time for everything to be dry by move-in time the next day. By 1 pm Saturday, grandkids were sitting on the clean carpets playing on their various devices while the adults moved in. It was a good feeling to know everything was clean and sanitized. I will hire Kwik Dry Carpet again in a heartbeat. Thank you Mr. Bob Giese, it was a pleasure to meet you and your crew.
Description of Work: I needed a basement carpet, small living room and a stairway cleaned. I needed my duct work cleaned because the house had been empty for a while.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Bill P.
04/2017
5.0
carpet cleaners
 + -1 more
Fantastic job. Floor looks new. Will be hiring them for carpet cleaning, as well!
Description of Work: Cleaned hardwood floor. Looks great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
James B.
04/2017
5.0
floor cleaning
 + -1 more
It went well. I will use them again but next time I will have the floor sanded instead of just cleaned.
Description of Work: Cleaned and recoated hard wood floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carole C.
04/2017
5.0
carpet cleaners
 + -1 more
It turned out very very good. I've used different services over the years, that was the best one I ever had. The owner was really nice. The technician was very knowledgeable and very professional, more than I've ever worked with. We've been with them for about ten years.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Olah A.
04/2017
4.0
carpet cleaners, oriental rug cleaning
 + 0 more
It was fine. They came out and did what they had to do. They cleaned it up. I am not sure if its my carpet, or the company I didn't see a difference in the carpet. They did the job. I just didn't see a big difference in my carpet. If you wanted to get scotch guard and sanitizing, it was extra. They were courteous and stuff, the extra stuff we needed. They give you the package, and will you on other stuff. Kind of bad for business. They were nice. That is the bulk of it. I think maybe lay out there is other services for extra charges, that includes. Not throw out the charges, that make you not want to pay. Sanitize or scotch guard. That would keep the customer coming back, and a good deal., Not shampooing it, kind of like a rug doctor kind of things. They were pretty professional. They came in the house, being courteous with me giving them directions. Based on quality not so much, but the were nice. I don't think I would, because of how my carpets didn't show a difference.
Description of Work: They cleaned steps, scotch guard, a rug, and they did sanitizing. An oriental rug.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$300
Tina W.
04/2017
5.0
carpet cleaners, ceramic tile
 + 0 more
Kwick Dry did an excellent job cleaning all we requested. The kitchen tile and grout were especially dirty. They look almost brand new at 12 yrs old. Kwick Dry were prompt, efficient, and completed the job quickly. This is about the fourth time we've used their services and will continue to do so.
Description of Work: Had four bedrooms, hall and stairs carpeting cleaned. Had four area rugs and one runner cleaned. Had tile shower stall, bathroom and kitchen tile floor cleaned and sealed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Sarah C.
04/2017
5.0
hardwood floor
 + -1 more
They came early after calling to make sure it was okay. Both workers were pleasant, knowledgeable and quickly did the job. They were done within 1-1/2 hours. I am very pleased with the results. The floor looks almost new.
Description of Work: cleaned and refreshed finish on hardwood floor
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
House Cleaning,
Marble and Granite,
Auto Detailing,
Oriental Rug Cleaning
FAQ
Kwik Dry Carpet Care, LLC is currently rated 4.8 overall out of 5.
Sunday: 7:00 AM - 7:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Kwik Dry Carpet Care, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kwik Dry Carpet Care, LLC offers free project estimates.
Yes, Kwik Dry Carpet Care, LLC offers eco-friendly accreditations.
Yes, Kwik Dry Carpet Care, LLC offers a 10% senior discount.
Yes, Kwik Dry Carpet Care, LLC offers emergency services.
Yes, Kwik Dry Carpet Care, LLC offers warranties.
Kwik Dry Carpet Care, LLC offers the following services: Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.