Kwik Dry Carpet Care, LLC

Carpet Cleaning, Floor Cleaning and Waxing, Hardwood Flooring Sales and Installation,

About us

Kwik Dry Carpet Care's mission is to educate our community on how to take the absolute best care of their carpeting, rugs, ceramic tile and grout, wood floors, air ducts and upholstery. We have committed ourselves to the highest level of integrity, education, customer service and cleaning procedures. This ensures that you will experience a lasting enjoyment of clean, healthy carpets, floors and fabrics.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.

Services we don't offer

Carpet, Tile, & Wood Floor Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,472 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
8%
3
3%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 151-175 of 1472 reviews

L H.
07/2017
5.0
floor cleaning
  + -1 more
Great. He did charge additionally for the distance (he didn't realize how far Farmington was from Florissant). Done on time and professional.
Description of Work: Cleaning of hard wood floors that had been neglected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jennifer A.
07/2017
5.0
carpet cleaners
  + -1 more
All went great. On time. Respectful. Tried to sell additional services, but they were appropriate - offered, but did not pressure
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

tom B.
07/2017
1.0
carpet cleaners
  + -1 more
I purchased the whole house cleaning deal on Angie's list and requested 3 service dates. Never heard from the company. I called and left a message- call was never returned. I emailed and never got a response. On the bright side, Angie's list refunded w/o a problem
Description of Work: Carpet clean 3 rooms- easy job. Just bought the house and carpet really wasn't dirty but wanted a fresh start. No furniture to move.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Kwik Dry Carpet Care, LLC
This is Bob. The owner of Kwik Dry. First off I am very sorry for this situation. I never received a phone call from you. I do not know what number you called. I have been in business for over 20 years. I always return phone calls from my customers. The other thing is Angies List does not know my schedule so the three dates would not work. I have to talk to you to schedule the cleaning. I hope you will give us a second chance. Please call me at 314-581-9329. I also have no phone number for you on the sheet I received from Angies List. Have a geat night. Bob. Sorry again..

Lula W.
07/2017
1.0
carpet cleaners
  + -1 more
I would not use them again, they really did a bad job. I was really unhappy. The quality of their work was poor. They spoke professionally.
Description of Work: They cleaned the carpet.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$169

Catherine I.
07/2017
5.0
air duct cleaning
  + -1 more
Prompt and professional. They were very helpful.
Description of Work: Duct cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
07/2017
5.0
carpet cleaners
  + -1 more
I give them 5 stars. They were on time, professional and thorough. Have recommended them to several neighbors.
Description of Work: Cleaned all carpet throughout our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marin M.
07/2017
5.0
carpet cleaners
  + -1 more
They were very excellent, 10 out of 10. They did an excellent job.
Description of Work: They perform carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

Allen W.
07/2017
5.0
floor cleaning
  + -1 more
The floors were deep cleaned and 2 coats of polyurethane were applied. They are shiny now and look great. I had previously cleaned up old paint spatter and other removable marks.
Description of Work: I had the hardwood floors in 2 bedrooms refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Elizabeth P.
07/2017
5.0
carpet cleaners
  + -1 more
Nice guys, professional work. The only thing that wasn't satisfied was that I asked for something to be put under the legs of my furniture and they didn't. They said that was not something they did.
Description of Work: Cleaned carpet in multiple rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan A.
07/2017
5.0
carpet cleaners
  + -1 more
Workers were courteous and professional. There were a few stains in the carpet that were able to be removed.
Description of Work: I had my carpets cleaned and scotchgarded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan A.
07/2017
5.0
air duct cleaning
  + -1 more
Workers arrived on time and did a thorough job. I would definitely hire Kwik Dry again!
Description of Work: Air duct cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike M.
06/2017
3.0
floor cleaning
  + -1 more
Pricey for no longer than the shine lasted.
Description of Work: Polyurethane wood floors

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Kwik Dry Carpet Care, LLC
This is Bob from Kwik dry. If you get a chance please call me concerning the wood floors we cleaned and resealed. Kwik Dry does hundreds of these floors and have never had a problem with the shine not lasting. Let me know what you mean by that. We have been back to customers homes in two years and the floors still look great. Thank you very much. Bob 314-581-9329

Pamela F.
06/2017
5.0
carpet cleaners, hardwood floor
  + 0 more
The price was very good, the workers were friendly and professional, and the job was very well done. I thought the carpeting in one room was beyond saving, and they got out all the spots. I was very pleased with their work.
Description of Work: This company topcoated by wood parquet kitchen floor and cleaned carpeting in several rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veeda H.
06/2017
4.0
ceramic tile
  + -1 more
He was very responsive but we needed something different than the service he provided.
Description of Work: Tile grouting

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jason C.
06/2017
5.0
carpet cleaners, floor cleaning
  + 0 more
They're doing a really good job.This was my first time using them.I would recommend them.
Description of Work: I had my carpets and hard wood floors cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nancy G.
06/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He showed up and got to work and was done in a couple of hours. Also cleaned the couch, love seat , and recliner. Gave me tips on how to remove dog hair from the furniture. I would absolutely hire again.
Description of Work: Carper cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mitchell S.
06/2017
5.0
carpet cleaners
  + -1 more
These guys are fantastic. First, I had to reschedule and they were able to fit me in before family came in for a big graduation party. Once they got here, they had some amazing products to get my two daughters' rugs (which were filthy) really clean. I've had them in before and would go directly to them again.
Description of Work: Whole house carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

JEANNE F.
06/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very good job on cleaning, prompt and courteous workers (although one guy was a bit condescending and pushy). They met price I was quoted by another company, so price was good. They were able to schedule me quickly. Would definitely use them again.
Description of Work: Cleaned carpets in 3 rooms plus staircase, cleaned upholstered sectional

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Pam P.
06/2017
5.0
carpet cleaners
  + -1 more
Tech was very professional and explained the process before he started, completed job in a timely and professional manner.
Description of Work: Two upstairs rooms, hallway, one staircase, basement carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GAIL E.
06/2017
5.0
carpet cleaners
  + -1 more
He?s very personable. He shows up when he says he will. I have no complaints.
Description of Work: He cleaned 3 rooms worth of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Daniel S.
06/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The guys arrived at their scheduled time. We went through the house and pointed out any trouble areas with the carpeting then they explained exactly what they were going to do with both the carpeting and the furniture. They were very professional and pleasant the entire time. We chose to add scotch guard to the carpet since we have the grandchildren and grand dog over quite often. The guys spent about two hours on the job and both the carpeting and furniture look great! We had Kwik Dry come in a couple years ago to clean the grout in our kitchen/bath and they did a good job then also. We're very satisfied with their work.
Description of Work: Carpets cleaned in the entire house plus furniture cleaning of sofa, chair & 1/2 and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

James R.
06/2017
5.0
carpet cleaners
  + -1 more
Kwik Dry did a good job and explained what they were doing, how long it would take to dry and what we could expect in the future if we decide to use their services again. We had Michael and Michael (yes) as the technicians and they worked diligently to get the work done. We recommend them and will use them again.
Description of Work: Angies List had the $149 special for whole house steam cleaning by Kwik Dry so we took it.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

CECILY B.
06/2017
1.0
carpet cleaners, floor cleaning
  + 0 more
See above. They never contacted me.
Description of Work: Cleaning hardwood floors. I paid them through Paypal May 8. They have never called to set up an appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Kwik Dry Carpet Care, LLC
I am sorry for not contacting you. I have no way of getting in touch with you. I have no phone number to call you to set the appt. up. Please call me at 314-581-9329 to schedule the cleaning. Thank you very much and have a great day. Bob Called this customer on June 6th. She was very rude and blamed Kwik Dry for not having her telephone number. I tried to resolve this rating but was unsuccessful. I truly wish her the very best. Bob

Cathy W.
06/2017
5.0
floor cleaning
  + -1 more
The two-man crew, Mike and Mike, did a fantastic job. They set the expectation from the get-go, and the grout turned out great. They were very engaged in their company and had a positive attitude and passion for doing a great job. I would (will) hire them again.
Description of Work: I needed grout cleaning of a small kitchen floor, bathroom floor, and shower wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary S.
06/2017
2.0
hardwood floor, floor cleaning
  + 0 more
The appointment went ok. Unfortunately, I don't believe that I got what I thought I was getting or was promised. The substance that was used to coat the floors was a white, creamy-looking substance and did not appear to be polyurethane. I thought polyurethane was clear. The floors didn't look too much different from before the service was performed. They were just shinier. I could have done as good of a job, or better, myself. The services performed were not worth $180. I wish rating could have been better because the gentleman with whom I scheduled the appointment with was very pleasant.
Description of Work: Deep clean & apply 2 coats of polyurethane to hardwood floors.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$180

Response from Kwik Dry Carpet Care, LLC
Hi [Member Name Removed]. This is Bob. Sorry you were disappointed in the outcome of your floors. This is a cleaning and a resurfacing of the existing floors you have. This is not a complete sanding of the floors. The poly we use is a water based poly. That is why the color was white. The clear poly is an oil based poly that is used when you want to sand the floors completely down, stain the floors then apply oil poly to the floors. This service is $5.00 a square foot and usually takes up to five days to complete with a lot of dust. If you want brand new floors, then sanding would be the best route for you. I try to explain to every customer the outcome they should expect. Kwik Dry cleans a lot of wood floors for our customers. Next time I would go ahead and sand the floors completely down and go that route. Thank you so much for your business and have a great day. Bob

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM


Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Hardwood Flooring Sales and Installation,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Dryer Vent Cleaning,
Carpet Sales and Installation,
House Cleaning,
Marble and Granite,
Auto Detailing,
Oriental Rug Cleaning

FAQ

Kwik Dry Carpet Care, LLC is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Kwik Dry Carpet Care, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kwik Dry Carpet Care, LLC offers free project estimates.
Yes, Kwik Dry Carpet Care, LLC offers eco-friendly accreditations.
Yes, Kwik Dry Carpet Care, LLC offers a 10% senior discount.
Yes, Kwik Dry Carpet Care, LLC offers emergency services.
Yes, Kwik Dry Carpet Care, LLC offers warranties.
Kwik Dry Carpet Care, LLC offers the following services: Commercial & Residential Carpet, Air Duct, Steam, Linoleum, Sheet Vinyl, Bonnet, Upholstery, Steam, Mattress, Ceramic Tile, & Grout Cleaning, Stain & Pet Odor Removal, Strip, & Wax.
Carpet, Tile, & Wood Floor Installation.

Contact information

1363 Lake Hollow, Defiance, MO 63341

http://www.kwikdrycarpetcare.net

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM