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Phoenix Carpet Cleaning

Carpet Cleaning, Dryer Vent Cleaning, Mold Testing & Remediation,

About us

We are a small family owned and operated business here to serve our customers in a complete and professional manor so they will always feel comfortable with knowing that the cleaning will be finished right the first time.

Business highlights

13 years of trusted experience

Services we offer

complete air duct cleaning including furnace and A/C coil cleaning services, whole house UV light air purifier installations, whole house humidifier installations, complete carpet cleaning, complete dryer and dryer vent cleaning and installations where possible with out reconstruction, complete chimney/ fireplace sweeping including a level one inspection to insure safety, minor chimney repairs such as tuck pointing and sealing, upholstery cleaning, mold and water restoration services.

Services we don't offer

carpet repairs, carpet dying, HVAC repairs and installations, major chimney repairs,drapery cleaning.

Amenities

Senior Discount

10%

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.3
value
3.8
professionalism
4.3
responsiveness
4.0
punctuality
4.0
Showing 1-4 of 4 reviews

Cassie B.
08/2020
3.0
carpet cleaners
  + -1 more
We hired Kyle for move in carpet cleaning. We paid extra for deodorizing services. Since he has been gone we have noticed a new mildew smell that was not in our home before. We tried to mitigate it ourselves but were unable to. We left Kyle a voicemail explaining the situation and asked for him to come back and help fix it or refund for the deodorizer. We have not heard a peep from him since the day he cleaned. This was over a week ago.
Description of Work: Carpet cleaning move in

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$150

Dale Ez E.
07/2015
5.0
carpet cleaners
  + -1 more
He did a really good job!
Description of Work: 3 rooms and a hallway carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Manojit B.
09/2014
1.0
carpet cleaners
  + -1 more
Unable to keep time as person was double booked. Super Expensive disinfectant and scotchgard treatment. Most importantly the guarantees given on the scotchgard application changed after the person received the money. The deal included deep scrubbing but was not performed. The guy who came had no idea about the deal and was trying to sell everything as an extra even things mentioned in the deal. Feels like rip off. Will not recommend using them
Description of Work: Average service and a rip off

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
1.0

$135

Response from Phoenix Carpet Cleaning
Hi this is Kyle Michler i am the owner of Phoenix Cleaning and first of all i am truly sorry you had a bad experience from my company last year. as running a small business i don't have allot of time for checking all my social media sites very often so i just seen your review and i do wish you had called after the service and spoke to me about this issue after the appointment because i number one goal is customer satisfaction. i looked back at your invoice and I'm not sure who cleaned the carpets or how many rooms the treatments were applied onto as we usually list square footage on the invoice, i do how ever believe i know who was out there because i had that issue with one of my guys only listing basic prices with out describing how much are that was treated and he is no longer with us do to cleaning quality. there is not much i can say about the prices at this time as scotchgard is priced at $0.20/ square foot and the disinfectant is priced at $0.15/ square foot. I will say how ever that i have not ever had a deal out there that included the deep cleaning process as this is not necessary most of the time unless the carpets have gone a long time with lots of spills and traffic with out being cleaned. I would however like to provide you with a free deep cleaning for the areas that were cleaned originally with no obligation on purchasing anything extra. you may call me on my Cell (314) 471-9753 and i will personally provide you with the deep cleaning service to make this matter right. Again i just want to apologize to you on how long this took for me to reply back to you on this matter and i will look foward to hearing from you soon.

Nancy K.
04/2013
5.0
carpet cleaners
  + -1 more
First of all, let me say that Kyle Michler is a really nice, honest, and decent man. I was apprehensive about anyone coming in to clean my carpets because I had heard horror stories of companies ripping you off. Not so with Phoenix Cleaning. Kyle gave me quotes upfront and that price did not change! His work was of the highest quality. My upstairs neighbor had toilet and pipe issues which unfortunately leaked all over my bedroom and closet. The smell was so horrific that it triggered my asthma and gave me headaches. After Kyle was finished, it looked and smelled like new! No more disgusting sewage smell! The entire carpet looks brand new in every room! I will definitely keep Kyle and his Phoenix Cleaning as my permanent carpet cleaners!
Description of Work: Deep cleaned traffic areas of carpet, three rooms, plus sanitized and deep cleaned a bedroom and closet where upstairs neighbor's pipes had burst and stained the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

    Contact information

    14001 Trails End Dr, De Soto, MO 63020

    http://phoenixcleaningstl.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Dryer Vent Cleaning,
    Mold Testing & Remediation,
    Chimney Caps,
    Air Duct Cleaning,
    Water & Smoke Damage,
    Upholstery Cleaning,
    Chimney Sweep

    FAQ

    Phoenix Carpet Cleaning is currently rated 3.5 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    No, Phoenix Carpet Cleaning does not offer free project estimates.
    No, Phoenix Carpet Cleaning does not offer eco-friendly accreditations.
    No, Phoenix Carpet Cleaning does not offer a senior discount.
    No, Phoenix Carpet Cleaning does not offer emergency services.
    No, Phoenix Carpet Cleaning does not offer warranties.
    Phoenix Carpet Cleaning offers the following services: complete air duct cleaning including furnace and A/C coil cleaning services, whole house UV light air purifier installations, whole house humidifier installations, complete carpet cleaning, complete dryer and dryer vent cleaning and installations where possible with out reconstruction, complete chimney/ fireplace sweeping including a level one inspection to insure safety, minor chimney repairs such as tuck pointing and sealing, upholstery cleaning, mold and water restoration services.
    carpet repairs, carpet dying, HVAC repairs and installations, major chimney repairs,drapery cleaning.

    Contact information

    14001 Trails End Dr, De Soto, MO 63020

    http://phoenixcleaningstl.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM