WITHROW ELECTRIC

Over promised. Under delivered. Took a deposit, pushed the install date back several times, then walked off the job. Have used them a few times before with moderate success. They are way overextended and it shows in their scheduling as well as their work. Go elsewhere.

I was called by the main office within 24 hours of requesting a quote. 2 Technicians arrived promptly at the appointment time and took a moment to get the understanding of my concerns and got right to work. The work ended up being half as expensive as I was originally quoted and the work is fantastic. They checked the wiring in the light fixture I was concerned about and fixed it quickly. Very satisfied with the work done. (additionally, they made sure to clean up any mess that happened while working) They were done within an hour and made payment easy.

Excellent service! Jed and Jason arrived precisely on time (7:30 am), were professional and personable, listened to our description of where we wanted lights installed, made great suggestions to improve the lighting layout, and proceeded to do all the electrical work. They, as I told them, are miracle workers! The new lights and bathroom fans provide needed updates to our home and great functionality. Highly recommend Withrow Electric.

It was a minor job that they did quite well on. They were punctual.

Withrow did a terrific job. Another electrician had said the job would be problematic, but Withrow did it with no problem at all. Very pleased with result.

On time, courteous, efficient. The only electrician for me.

Badly. I tried to coordinate hot tub dealer and electrician so hot tub would be delivered when electrical work was being completed. Communications between them got messed up. Not sure whose fault that is. Electrical work was not done properly. I was repetedly told, “We’ve installed hundreds of hot tubs.” Well, the pumps and lights didn’t work on my hot tub. I have a top brand (Hot Springs)—not a fly by night or unusual tub. Called installer after finding this out and was told they couldn’t get back that day or the next day. Called hot tub company to confirm it was a wiring issue. “Is it on?” “Yes.” “Do any of the pumps or lights work?” “No.” “Then it’s wired wrong.” Hot tub company came out and fixed wiring, showing me that wiring specifications and diagram were on the panel. Told company about situation when I paid invoice and was told I should have called and “we would have sent someone out right away.” When I said I called the installers, who said they couldn’t make it back for two days, I was told I should have called the office. Really? I was also told they don’t sub out work. But I guess full time, regular workers/installers don’t report issues to the office? They were polite, but work simply wasn’t done correctly and I found their responses puzzling.

Great, as always with this company!

I contacted Withrow electric for a hot tub that I needed wired. They were very polite on the phone, and scheduled a time for an estimate to be performed. A man came to the home at the scheduled time, did a quick inspection of the area, and provided me with a reasonable estimate. We agreed upon a time for the work to be completed, which was done do at said time. Work looks very professional and safe. I initially had an issue turning the hot tub on because I had not turned on the breaker and/or junction box correctly. The people at Withrow were quick to assist, and went so far as to come back to the site to turn it on for me. I received an invoice from them about a month after the work was completed. I even had an issue with my hot tub control panel where it was not reading input voltage correctly, which I ignorantly blamed on the hot tub wiring. I contacted Withrow and they were more than willing to investigate the issue even though it was no fault of theirs. Top notch customer service. Will probably use in the future for any electrical needs.

They came out the same day I called. They gave me two options, one that would have worked just fine and one that was more expensive but was ultimately the best way. They completed the work in about an hour and did an excellent and professional job.

Small job. Done in one hour. However, invoice was sent at estimate not actual time. I had to call to correct..

They never arrived. We had scheduled an appointment, although the receptionist told me the day I called that she would not be able to confirm a time. Both my husband and I had to take off of work to ensure someone would be at the house the entire day. I called to make sure they were still coming, and I was told that they were (but again, no time could be confirmed). They did not come, call that day to explain why they weren't coming or call any subsequent day to reschedule. Beyond frustrating.

In and out guickly. Gave them a B for price only because it was mentioned that sending two men effected the price. One guy was all that was needed. Still, to get a successful service call for less than $100 is hard to complain about.

I asked for a couple circuit breakers to be installed. They wanted to come by to check out job. He did arrive prior to time, but did not bother to get out or talk to me. Thirty minutes later I get a call that says they don't wish to do a job like mine, because of "conditions". Yes, grass hasn't been mowed, since my husband passed and even prior to that, since the mower has to be fixed. If that was the problem. I don't even know if he went down to the basement where I needed the job done, since he didn't bother to engage me in any kind of conversation. I am now retired, but I have owned and installed in my low voltage business a lot of wire, in attics, in cellars, under crawl spaces, down walls and I always took the time to talk to any potential client. Needless to say, do no so nice jobs. So don't bother asking if it's a "small" job or possibly a dirty job...they probably won't bother.

It worked out excellent! I have used them twice.

I had gotten their name from the Angie's List website as being A-rated. Their quote seemed awfully high and although it was electrical work, they didn't sound really sure about it. First the father came out and I spent 20-30 minutes with him. He said he didn't really know so he needed to get his son out to look at that. We set up another appointment. His son came out and gave me a quote on that. I had him give me a quote on putting some under counter kitchen lights in our kitchen. He could have done a good job. He wasn't giving me solutions that I wanted to hear. It didn't sound like it should be tough a job that he made it. He did not give me a quote on the kitchen. I asked him what would be involved in putting some under cabinet lights. He said he doesn't know he can wire all that. He has to tear out all the sheet rock and do around and behind the cabinets. That would be really tough. I didn't get a second opinion so I don't have anything to compare him against. The only experience with subs I had was in Houston. I built a couple of houses through a builder and worked with the subs and they seemed to be a lot more positive than these people. I just opted not to go with them. They didn't really overwhelm me. They didn't do anything wrong exactly. I didn't buy in to their solution and the price on the down light seemed high. I was thinking it should have been maybe more like $800 or $900.

In and out, work was done as expected very professional good communication and knowledge scope of work to be done. I have more work to be done . Thanks JB

I blew the light fixture in the ceiling fan in my bedroom. Had not previously needed an electrician in this city so looked on Angie's List and selected Withrow based on reviews. They set up an appointment right away based on my schedule. Paul and Rich arrived on time after calling first to let me know they were on the way. Both were very friendly and professional. After checking it out they determined the old fixture was burned out and had to be replaced. At first Paul told me that I should take the old fixture to Lowes or Home Depot and get a replacement, then call and they would return and install it. As they were getting ready to leave, however, Paul said their next job was near Lowes, and if I wanted him to he would get a new fixture and come back by and install it. I told him that would be great. About an hour later he called and said they had finished the other job, had my replacement, and would come back in about 20 minutes and install it if that was ok. They did so right on time. I can't say enough about how friendly and professional they were, and how much I appreciate businesses that hire people like this and show up when they say they will and get the job done. I would definitely call this company again when I need an electrician.

I was very pleased with the electricians that came to accomplish the work. They were both very pleasant, professional and careful. Work required accessing the attic space which was full of insulation so it was a bit messy for them. They cleaned up after themselves which is always so nice! I will call on them again for any electrical work!

I use Withrow exclusively. Totally satisfied.

It went very well. They were very good. They were sort of early on the list and they had good reviews and they called back. I would recommend them, they seem very competent.

See above

The owner came out to review the project, and gave me a quote of $1830 for the work. When the crew arrived, further analysis by them indicated that the original plan for routing the new wires would not work. Originally, we thought that the installation would require drilling through 3 concrete walls, but with the change in plan, only one core drilling was necessary. The change of plan required a little more labor, but less concrete drilling. Project is complete and working as expected.

It went extremely well. Quick. Accurate. Complet

Punctual, courteous, clean and professional! They initially came a couple of weeks ago and were done within a few minutes. When the faulty circuit tripped again this week, they returned today and found the problem.