About us
Services we offer
Services we don't offer
Amenities
Senior Discount
25%
Accepted payment methods
Reviews
2.34 Reviews
Showing 1-4 of 4 reviews
Barb C.
09/2016
heating & air conditioning/hvac
+ -1 moreFirst visit was at the beginning of July and we have yet to have our air conditioner repaired. They have been to the house 4 times and today they were scheduled to come out but failed to call prior as requested by us and has been done all previous times and missed us by 10 min and refused to come back. They hung up on both my husband and myself telling us we were yelling at them, ( I called from my desk at work and was definitely not yelling). Home Warranty 2-10 uses them as their repair company - they need to change that! Don't get a warranty from 2-10 Home Warranty if they are still using USA Services for their repair (lack of repair) company.
Description of Work: Air conditioning repair
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Nancy H.
02/2016
appliance repair, heating & air conditioning/hvac, plumbing, home warranty companies, sewer cleaning
+ 3 moreThey never fixed the problem and told the insurance company that they had. This company has had problems for years, they have changed their name and I have had several of their employees tell me they were quitting because of concerns about how the business was being run. Basically they claimed to the insurance company to have fixed a leak in my kitchen sink when they had not. I went over a month without the use of the sink or my dishwasher because the drain was leaking. The insurance/warranty company was reluctant to send a different plumber out because of the claims of this outfit....
Description of Work: Failed to contact as promised, lost paperwork and orders, I believe they blatantly lied to my insurance/warranty company. I should note that this is not the first time I have had problems with this company, they have repeatedly collected their call fee from me and then failed for a variety of reasons to perform the work required.
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Rick M.
08/2015
heating & air conditioning/hvac
+ -1 moreunknown
Description of Work: This company came to my home to repair my air conditioner. They found a hole in my system and all the freon had leaked out. Unfortunately I could not afford the freon because I'm on social secirity. The service technician called his office and explained what happened. This company fixed my A/C and did not charge me ANYTHING! They said it was too hot to be without air conditioning. What a great company!!!
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Yes, I recommend this pro
Jean M.
06/2015
heating & air conditioning/hvac
+ -1 moreThey were supposed to call to set up an appointment within 24 hours but after 3 days I called them. The tech came and initially missed the proper diagnosis and needed to return. It was extremely difficult to get them to return and now it's been 2 weeks and still no working AC. After I called several times they finally said they were waiting for a part and would call back to schedule a time to install it when it arrived. I needed to call again and finally received an appointment for the repair. I was told the tech would arrive anytime in the afternoon and would call when 30 minutes away. It is now after 8pm and still no tech. Unfortunately, this is not the first time this company has been so lacking in costumer service. They are very disorganized and non-responsive. I would highly recommend that no one voluntarily uses this company and if assigned as part of a home warranty ask for another provider.
Description of Work: Came to evaluate AC unit. Was sent by a home warranty company
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$75
Response from USA Services
Contact information
unknown, Columbia, MO 65202
www.usaservices.usLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Sewer Cleaning,
Home Warranties,
Plumbing,
Appliance Repair,
Central Vacuum Cleaning,
Warranty Companies - Non-Home,
Ceiling Fans,
Wells and Pumps,
Water Filtration and Softening,
Water Heaters,
Appliance Repair - Small
FAQ
USA Services is currently rated 2.3 overall out of 5.
USA Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, USA Services does not offer free project estimates.
No, USA Services does not offer eco-friendly accreditations.
No, USA Services does not offer a senior discount.
No, USA Services does not offer emergency services.
No, USA Services does not offer warranties.
USA Services offers the following services: HVAC, Plumbing, Appliance, Electrical, Garage Door openers and springs, sump pumps
Septic tank pumping, in ground well pumps
Contact information
unknown, Columbia, MO 65202
www.usaservices.us