TruGreen Lawn Care - 5611

No measurable signs of success.

Terrible. They have a friendly group of phone personnel who are disconnected to the service teams in the field. I called repeatedly about missed services and they were apologetic but that changed nothing. Asked to speak to a manager but they never called back. One of the issues I was told is that the service technicians are not given phones so you cannot talk to them directly.

unknown

Aso it is hard to give a you a price as everything is different. We pay by the year as you get a discount. That's all I have to say

We have not been happy with TruGreen Chemlawn. We actually stopped using their services once, but unfortunately the people we replaced them with were even worse. We started using them again this year, but the same problems have begun to crop up again. They charge a lot, but they say they will come back out and reapply any time. Well, I've had to call 4 times to schedule a reapplication. They keep coming up with one excuse after another for not coming out. They keep wanting to stall until our next scheduled application - what a scam. I actually joined Angie's list to find a replacement lawn service.

I think their pricing is about average and have pretty good responsiveness.

I had them come out last summer to do the lawn fertilizing, the yard treatment and I also had a treatment done against some type of bug that turned the grass in my yard brown. When it comes to the price I had to negotiate with them and bring it a little lower because compared to some other local companies they are far more expensive, but they guarantee good results and the chemicals and stuff that they use are said to be more effective. The quality was okay, there wasn’t a lot of progress in my yard, it was not the way I wanted it and was hoping, so I signed a release with them sooner than all of the treatments that were planned out and told them to stop coming. I never had them come out while I was home, so they would leave a flag out in the yard indicating what treatment they had done and leave a hanger on my door with their comments; saying what they thought, what they did and what all they had treated the yard with. They did a good job with their communication and for that I would rate them highly. I would probably not use them again in the future and if it’s needed again I would go with a local company.

See above.